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Page 16 / 74 Scroll up to view Page 11 - 15
10
SB5100 Series Cable Modem User Guide
Cabling and Startup for a Single User, continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
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6
Connect your computer to the cable modem using USB or Ethernet:
USB:
Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM
drive.
Connect the USB cable to the USB port on the cable modem. Connect the
other end to the USB port on your computer. Then perform
“Setting Up a USB
Driver”
on page 11.
Ethernet:
Connect the provided straight-through Ethernet cable to the Ethernet
connector on the cable modem. Connect the other end to the Ethernet port on your
computer.
Ethernet users do not need to set up USB.
7
Perform the procedures for
“Configuring TCP/IP”
on page 22.
Caution
Do not connect
both
the Ethernet
and USB cables to the same
computer.
Computer
SURFboard cable modem
Connect to
either
Ethernet or USB
Page 17 / 74
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11
SB5100 Series Cable Modem User Guide
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Setting Up a USB Driver
The following subsections describe setting up a USB driver. Perform the appropriate
procedure for your Windows version:
•
“Setting Up a USB Driver in Windows 98”
on page 12
•
“Setting Up a USB Driver in Windows 2000”
on page 16
•
“Setting Up a USB Driver in Windows Me”
on page 20
•
“Setting Up a USB Driver in Windows XP”
on page 21
When you finish setting up the USB driver, you can continue with
“Configuring TCP/IP”
on page 22.
The SURFboard cable modem USB driver does not support Macintosh or UNIX
computers. For those systems, you can connect through Ethernet
only
.
Be sure the SURFboard Cable Modem
CD-ROM is inserted in your CD-ROM drive
before you plug in the USB cable.
Page 18 / 74
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SB5100 Series Cable Modem User Guide
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Setting Up a USB Driver in Windows 98
Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive
before you plug in the USB cable.
This CD contains the USB drivers and must be
inserted and read by the PC
before you connect the cable modem to the PC.
A few seconds after you complete the USB connection, the Add New Hardware Wizard
window is displayed.
1
Click
Next
.
2
Be sure “Search for the best driver for your device” is selected.
3
Click
Next
.
Page 19 / 74
13
SB5100 Series Cable Modem User Guide
Setting Up a USB Driver in Windows 98, continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
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4
Be sure “CD-ROM drive” is the only box checked.
5
Click
Next
.
The message “Please wait while Windows searches for a new driver for this device”
is displayed.
6
If your computer successfully locates the driver, skip to step 8.
If your computer does not locate the driver, the previous window is displayed again.
Select
Specify a location
and type the location of your CD-ROM drive.
To load the driver successfully, you may need to click
Browse
to manually select the
NetMotCM.sys file on the CD-ROM.
7
Click
Next
.
Page 20 / 74
14
SB5100 Series Cable Modem User Guide
Setting Up a USB Driver in Windows 98, continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
X
Home
Print
Exit
8
Select
The updated driver...
and click
Next.
If this window is not displayed, verify that the
SURFboard Cable Modem
CD-ROM is
properly inserted in the CD-ROM drive. If you still cannot find the correct driver file,
click
Cancel
to cancel the installation and perform the procedure for
“Removing the
USB Driver from Windows 98 or Windows Me”
on page 45. Then repeat this
procedure.
9
After the window at bottom left is displayed, click
Next
.
If a window with the message
Copying Files...
displays and asks for your CD-ROM
drive, type your CD-ROM drive
letter
(for example, “D:”) and click
OK
.
If an Insert Disk window similar to the one below is displayed, Windows 98 system
files are needed to complete the installation. To install the files, insert your
Windows 98 CD-ROM is in the CD-ROM drive and click
OK
.
Although your SURFboard cable modem model number may
be different than in the images in this guide, the procedure is
the same.

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