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Motorola MG7550 Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Motorola MG7550 router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

Page 1 / 63
User Manual
16x4 Cable Modem
plus
AC1900 Wireless
Router
MG7550
Page 2 / 63
NOTICE
This document contains proprietary information protected by copyright, and this Manual
and all the accompanying hardware, software, and documentation are copyrighted. No part
of this document may be photocopied or reproduced by mechanical, electronic, or other
means in any form.
The manufacturer does not warrant that the hardware will work properly in all
environments and applications, and makes no warranty or representation, either expressed
or implied, with respect to the quality, performance, merchantability, or fitness for a
particular purpose of the software or documentation. The manufacturer reserves the right
to make changes to the hardware, software, and documentation without obligation to notify
any person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2016 MTRLC LLC
All rights reserved.
SAFETY
This equipment is designed with the utmost care for the safety of those who install and use
it. However, special attention must be paid to the dangers of electric shock and static
electricity when working with electrical equipment. All guidelines of this and of the
computer manufacture must therefore be allowed at all times to ensure the safe use of the
equipment.
CAUTION:
•
Do not put the cable modem in water.
•
Do not use the cable modem outdoors.
•
Keep the cable modem in an environment that is between 0°C and 40°C (between
32°F and 104°F).
•
Do not place any object on top of the cable modem since this may cause
overheating.
•
Do not place the cable modem in a confined space that may cause overheating.
•
Do not restrict the flow of air around the cable modem.
•
MOTOROLA and MTRLC assume no liability for damage caused by any improper use
of the cable modem.
Page 3 / 63
Table of Contents
Introduction
5
Quick Start
6
Alternate Ways to Connect Your Coax Cable
14
Connecting Devices to Your Cable Modem/Router
15
C
ONNECTING A
D
EVICE VIA
E
THERNET
...............................................................................................
15
C
ONNECTING A
S
MARTPHONE
,
T
ABLET OR
O
THER
W
IRELESS
D
EVICE VIA
W
IRELESS
...............................
16
Setting up an HDTV, Streaming Media Device, or Other Device
17
Accessing the Configuration Manager by Using a Browser
18
Configuring Your MG7550 to Support Devices and Applications with Special
Requirements
24
F
OR
G
AMES
P
LAYED ON
G
AME
C
ONSOLES AND
PC
S
,
AND
S
ECURITY
C
AMERAS
.....................................
24
T
O
C
REATE A
P
ORT
F
ORWARDING
R
ULE
.............................................................................................
27
Changing Wireless Settings
31
T
O
C
HANGE THE
N
ETWORK
N
AME AND
P
ASSWORD
............................................................................
33
W
IRELESS
G
UEST
N
ETWORKS
............................................................................................................
34
Changing Firewall Settings
36
Tuning Wireless Performance
38
W
I
-F
I
M
ULTIMEDIA
(WMM)
.............................................................................................................
43
Parental Control
44
S
ETTING UP A
B
LACKLIST
...................................................................................................................
46
S
ETTING UP A
W
HITELIST
..................................................................................................................
48
S
ETTING UP
T
IMES WHEN
I
NTERNET
A
CCESS IS
A
LLOWED AND
N
OT
A
LLOWED
......................................
50
Changing Your MG7550’s Username and Password, and Resetting to Factory
Defaults
52
C
HANGING
Y
OUR
MG7550’
S
U
SERNAME AND
P
ASSWORD
.................................................................
52
R
ESETTING TO
F
ACTORY
D
EFAULTS
....................................................................................................
53
Configuring Alternate Wi-Fi Security Settings
54
A
LTERNATIVES TO
WPA2--WPA,
WEP,
AND
RADIUS
.........................................................................
54
Troubleshooting Tips
57
W
HAT IF
I
CAN
’
T MAKE AN
I
NTERNET CONNECTION RIGHT AFTER INSTALLATION
?
....................................
57
W
HAT IF MY
MG7550
HAS BEEN WORKING THEN STOPS WORKING
?
....................................................
57
W
HAT IF
I’
M GETTING
I
NTERNET SERVICE BUT MY SPEED IS DISAPPOINTING
?
..........................................
58
W
HAT IF
I'
M TOLD THAT MY
MG7550
ISN
'
T APPROVED BY MY CABLE SERVICE PROVIDER
?
.......................
58
W
HAT IF
I
AM CONNECTED WIRELESSLY BUT MY CONNECTION SEEMS SLOW OR KEEPS DROPPING
?
...........
58
W
HAT IF
I
DON
’
T KNOW MY
MG7550’
S
W
IRELESS
N
ETWORK
N
AMES
/SSID
S OR
S
ECURITY
K
EY
/P
ASSWORD
?
Page 4 / 63
.......................................................................................................................................................
59
W
HAT IF
I
THINK THAT WIRELESS DEVICES ARE INTERFERING WITH MY
MG7550
WIRELESS ROUTER
?
........
59
Support
61
W
E LIKE TO HELP
. .............................................................................................................................
61
L
IMITED
W
ARRANTY
..........................................................................................................................
61
Compliance
62
Page 5 / 63
Introduction
The Motorola Model MG7550 is a 16x4 DOCSIS 3.0 cable modem with a
built-in AC1900 Wi-Fi router that has 4 Gigabit Ethernet ports. This model
connects to standard cable company Internet service. Model MG7550 can
provide shared Internet access to Ethernet-capable and Wi-Fi devices
including computers, smartphones, tablets, HDTVs, game consoles, security
cameras, and streaming media devices. The MG7550 is a dual-band Wi-Fi
router, and supports clients that operate on both the 2.4 and 5 GHz bands.
Basic Installation instructions for Model MG7550 are in the Quick Start that
comes with Model MG7550 and that is duplicated in Chapter 2 of this User
Guide.
Model MG7550 has a Configuration Manager that provides a lot of technical
information about Model MG7550 and that tells you how to do some useful
things as summarized below.
Please note that some users will never need
to use the Configuration Manager.
Chapter 3: Alternate Ways to Connect Your Coax Cable
Chapter 4: Connecting Devices to Your Cable Modem/Router
Chapter 5: Setting up an HDTV, Streaming Media Device, or Other Device
Chapter 6: Accessing the Configuration Manager by Using a Browser
Chapter 7: Configuring Your MG7550 to Support Devices and Applications
with Special Requirements, like Games Played on Game Consoles and PCs,
and Security Cameras
Chapter 8: Changing Wireless Settings
Chapter 9: Changing Firewall Settings
Chapter 10: Tuning Wireless Performance
Chapter 11: Parental Control
Chapter 12: Troubleshooting Tips

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