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SB5100 Series Cable Modem User Guide
Configuring TCP/IP in Windows XP, continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
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10
On the Internet Protocol (TCP/IP) Properties window, verify that the settings are
correct, as shown at left.
11
Click
OK
to close the TCP/IP Properties window.
12
Click
OK
to close the Local Area Connection Properties window.
When you complete the TCP/IP configuration, go to
“Verifying the IP Address in Windows
2000 or Windows XP”
on page 38.
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Verifying the IP Address
The following subsections describe verifying an IP Address. Perform the appropriate
procedure for you Windows version:
•
“Verifying the IP Address in Windows 95, Windows 98, or Windows Me”
on page 37
•
“Verifying the IP Address in Windows 2000 or Windows XP”
on page 38
For a Macintosh or UNIX system, refer to your user guide.
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Verifying the IP Address in Windows 95,
Windows 98, or Windows Me
To check the IP address:
1
On the Windows Desktop, click
Start
.
2
Select
Run
. The Run window is displayed.
3
Type
winipcfg.exe
and click
OK.
A window similar to the example at top left is
displayed.
4
Select your adapter name — the Ethernet card or USB device.
5
Click
Renew
.
6
Click
OK
after the system displays an IP address.
If after performing this procedure your computer cannot access the Internet, call your
cable service provider for help.
The values for Adapter Address, IP Address,
Subnet Mask, and Default Gateway on your PC
will be different than in the image above.
In Windows 98, if autoconfiguration is displayed
before the IP Address, call your service provider.
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Verifying the IP Address in Windows
2000
or Windows XP
To check the IP address:
1
On the Windows Desktop, click
Start
.
2
Select
Run
. The Run window is displayed.
3
Type
cmd
and click
OK.
A window like the one at upper left is displayed.
4
Type
ipconfig
and press
ENTER
to display your IP configuration. A display, like the
window at upper left, indicates a normal configuration.
If an Autoconfiguration IP Address is displayed as in the window at bottom left, there
is an incorrect connection between your PC and the cable modem or there are cable
network problems. Check:
•
Your cable connections
•
Whether you can see cable-TV channels on your television
After verifying your cable connections and proper cable-TV operation, you can renew
your IP address.
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Renewing Your IP Address
To renew your IP address:
1
Type
ipconfig /renew
and press
ENTER
. If a valid IP address is displayed as shown
at left, Internet access should be available.
2
Type
exit
and press
ENTER
to return to Windows.
If after performing this procedure your computer cannot access the Internet, call your
cable service provider for help.
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