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SB5100 Series Cable Modem User Guide
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Removing
the USB Driver from Windows 98
or Windows Me
1
On your Windows Desktop, right-click the
Network Neighborhood
icon for
Windows 98 or
My Network Places
for Windows Me and then select
Properties
.
The Network window is displayed.
2
Click the
Motorola SurfBoard USB Cable Modem
.
Although your SURFboard cable modem model number may
be different than in the images in this guide, the procedure is
the same.
Page 52 / 74
46
SB5100 Series Cable Modem User Guide
Removing the USB Driver from Windows 98 or Windows Me,
continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
X
Home
Print
Exit
3
Click
Remove.
The Network window no longer displays Motorola SurfBoard USB
Cable Modem
in the list.
4
Click
OK
. The System Settings Change window is displayed.
5
Disconnect the USB cable from your PC or
cable modem
.
6
Click
Yes
to restart your computer.
Page 53 / 74
47
SB5100 Series Cable Modem User Guide
Removing the USB Driver from Windows 98 or Windows Me,
continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
X
Home
Print
Exit
7
Insert the
SURFboard Cable Modem
CD-ROM in the CD-ROM drive. After a short
time, a window with language choices is displayed.
8
Press the
Esc
key on the keyboard to exit the start-up screens.
9
To start Windows Explorer, click
Start
and select
Run.
10
In the Run window, type
explorer
and click
OK.
The Exploring window is displayed.
11
Select your CD-ROM drive (D: in the image at left).
12
Double-click
remove
or
remove.exe
to run the Remove utility from the
SURFboard
Cable Modem
CD-ROM. The SURFboard Cable Modem USB Driver Removal
window is displayed.
Your Windows Explorer may appear slightly different than in the image
on this page. There are slight variations between Windows versions
and you can configure Windows Explorer as you like.
Page 54 / 74
48
SB5100 Series Cable Modem User Guide
Removing the USB Driver from Windows 98 or Windows Me,
continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
X
Home
Print
Exit
13
Click
Remove Driver
to remove the USB driver.
After you remove the USB driver, re-install the USB driver on your computer:
•
“Setting Up a USB Driver in Windows 98”
on page 12
•
“Setting Up a USB Driver in Windows Me”
on page 20
If you continue to have problems, contact your cable service provider.
Page 55 / 74
License
49
SB5100 Series Cable Modem User Guide
X
Home
Print
Exit
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Removing
the USB Driver from
Windows 2000
1
On your Windows desktop, click
Start
.
2
Click
Settings
.
3
Click
Control Panel
to display the Control Panel window.
4
Double-click
System
to display the System Properties window.
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