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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
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MAC address
The Media Access Control Address uniquely identifies each device that can be connected to an Ethernet network. It is permanently
written to read-only memory (ROM) at the factory and printed on the rear panel of your SURFboard cable modem. You need to
provide the MAC address to your cable service provider.
MHz
Mega Hertz. A measure of radio frequency - millions of cycles per second. One MHz means one million cycles per second.
RJ-45
The most common type of connector for Ethernet networks.
splitter
A splitter is a device that divides the signal power from an input cable equally between two or more signals, each carrying a selected
frequency range.
TCP/IP
Transmission Control Protocol/Internet Protocol is a set of protocols that provides standards and rules for communication between
networks.
upstream
In a cable data network, upstream describes the direction of data sent from your computer to the Internet.
USB
Universal Serial Bus is a computer interface for add-on devices such as printers, scanners, and cable modems. When you connect
your SURFboard cable modem to the USB port, Windows 98 and later versions automatically recognize the cable modem.
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Software License
SURFboard Cable Modems
Motorola, Inc., Broadband Communications Sector (“Motorola”)
101 Tournament Drive
Horsham, PA 19044
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY
APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH
MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”). BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING,
DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON
ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE
APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN THE CABLE
DATA PRODUCT AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER
MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE
MAY BE
, FOR A FULL
REFUND.
BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT
.
The Software includes associated media, any printed materials, and any “on-line” or electronic documentation.
Software provided by third parties may be
subject to separate end-user license agreements from the manufacturers of such Software.
The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of
this License. Motorola and its 3
rd
party licensors retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all
of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the
same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
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(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the
TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,
decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible
hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation.
(5) Export the Software or the Product components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design,
construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS 3
RD
PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH
PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in
the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3
rd
party licensors. Motorola retains
all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text
incorporated therein is owned by Motorola or its 3
rd
party licensors and is protected by United States copyright laws and international treaty provisions.
Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any
portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of
Motorola’s rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to
conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software provided as a bundled application, or otherwise, with the Software.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as
set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola,
Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.
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