1. Home
    2. /
  2. Manuals
    3. /
  3. Motorola
    4. /
  4. SB5100
    5. /
  5. 14
Page 66 / 74 Scroll up to view Page 61 - 65
60
SB5100 Series Cable Modem User Guide
Removing the USB Driver from Windows XP, continued
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
X
Home
Print
Exit
20
The window on the left is displayed.
Be sure the USB cable is disconnected.
21
Click
Remove Driver.
Informational messages similar to the ones shown at left are displayed on the
SURFboard Cable Modem USB Driver Removal window.
After you remove the USB driver, re-install the USB driver following
“Setting Up a USB
Driver in Windows XP”
on page 21. If you continue to have problems, contact your cable
service provider.
Page 67 / 74
License
61
SB5100 Series Cable Modem User Guide
X
Home
Print
Exit
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Contact Us
For information about customer service, technical support, or warranty claims, see the
Regulatory, Safety, Software License, and Warranty Information
card provided with your
SURFboard cable modem.
For answers to typical questions, see
“Frequently Asked Questions”
on page 62.
For information about Motorola consumer cable products, education, and support, visit
.
Page 68 / 74
62
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
62
SB5100 Series Cable Modem User Guide
X
Home
Print
Exit
Frequently Asked Questions
Here are answers to questions our customers frequently ask.
Q
What is high-speed cable Internet access?
A
Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and
does not tie up telephone lines for incoming or outgoing calls and faxes.
Q
How fast are cable modems?
A
Cable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over
1,000 Kbps. Due to network condition such as traffic volume and the speed of the sites you visit, actual speed may vary. Many network and
other factors can affect download speeds.
Q
Can I still watch cable TV while using my cable modem?
A
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
Q
What are CableLabs Certified, DOCSIS and Euro-DOCSIS?
A
CableLabs
®
Certified,
DOCSIS
, and Euro-DOCSIS are the industry standards for high-speed data distribution over cable television system
networks. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SURFboard
cable modem is DOCSIS or Euro-DOCSIS certified.
Page 69 / 74
63
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
63
SB5100 Series Cable Modem User Guide
X
Home
Print
Exit
Q
If I have a cable modem, can I still use my old 28.8 Kbps or 56 Kbps modem?
A
Yes! Although once you’ve experienced the speed of cable Internet access, you’ll never again want to wait for traditional dial-up services.
Q
I have more than one computer. Do I need more than one SURFboard cable modem?
A
No, not if your computers are connected on a network. The SURFboard cable modem supports current Internet connection sharing
technologies to enable you to connect up to 32 PCs to the Internet using a single cable modem.
Q
Do I need to change my Internet service provider (ISP)?
A
Currently, most Internet service providers do not provide cable Internet access. Contact your cable company for your specific information.
Q
Do I need to subscribe to cable TV to get cable Internet access?
A
No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get
Internet access and/or offer a discount when you use your own cable modem. Check with your local cable company for specific information.
Q
What type of technical support is available?
A
For questions about your Internet service, connection, or cable modem, call your cable service provider.
Q
What do I do if my SURFboard cable modem stops working?
A
“Troubleshooting”
on page 42
provides tips to diagnose problems and simple solutions. If you continue to have problems, call your cable
service provider.
Page 70 / 74
64
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
64
SB5100 Series Cable Modem User Guide
X
Home
Print
Exit
Glossary
coaxial cable
(coax)
A type of wire consisting of a center wire surrounded by insulation and a grounded shield of braided wire. The shield minimizes
electrical and radio frequency interference.
DOCSIS
The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for cable modems and supporting
equipment.
download
To copy a file from one computer to another. You can use the Internet to download files from a server to your home PC. A DOCSIS
cable modem downloads its configuration from a server during start-up.
downstream
In a cable data network, downstream describes the direction of data received by your computer from the Internet.
Ethernet
The most widely used type of local area network (LAN). The most commonly installed Ethernet networks are called 10Base-T.
10Base-T provides transmission speeds up to 10 megabits per second (Mbps), usually over twisted-pair wire. Fast Ethernet
(100Base-T) provides transmission speeds up to 100 Mbps.
expansion slot
An opening in a computer where a circuit board can be inserted to add new capabilities.
F-type connector
A connector used to connect coaxial cable to equipment.
IP address
An Internet Protocol address is an identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route
messages based on the destination IP address. Your cable service provider assigns your cable modem an IP address to provide a
continuous Internet connection.

Rate

4 / 5 based on 1 vote.

Popular Motorola Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top