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56
displayed with a list of currently installed network components. If the list includes
Internet Protocol (TCP/IP), then the protocol has already been enabled. Skip to step
10.
If Internet Protocol (TCP/IP) does not display as an installed component, click
Install.
In the
Select Network Component
Type dialog box, select
Protocol
, and then click
Add.
Select
Internet Protocol (TCP/IP)
in the Network Protocols list, and then click
OK
. You
may be prompted to install files from your Windows 2000 installation CD or other
media. Follow the instructions to install the files.
If prompted, click
OK
to restart your computer with the new settings. Next, configure
the PCs to accept IP information assigned by the device.
In the
Control Panel
, double-click the Network and Dial-up Connections icon.
In the
Network and Dial-up Connections
window, right-click the Local Area Connection
icon, and then select
Properties
.
In the Local Area Connection Properties dialog box, select
Internet Protocol (TCP/IP),
and then click
Properties
.
In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labelled
Obtain an IP address automatically. Also click the radio button labelled Obtain DNS
server address automatically.
Click
OK
twice to confirm and save your changes, and then close the Control Panel.
Windows Me PCs
In the Windows task bar, click the Start button, point to Settings, and then click Control
Panel.
Double-click the Network and Dial-up Connections icon.
In the Network and Dial-up Connections window, right-click the Network icon, and
then select Properties. The Network Properties dialog box displays with a list of
currently installed network components. If the list includes Internet Protocol (TCP/IP),
then the protocol has already been enabled. Skip to step 11.
If Internet Protocol (TCP/IP) does not display as an installed component, click Add.
In the Select Network Component Type dialog box, select Protocol, and then click
Add.
Select Microsoft in the Manufacturers box.
Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click OK. You
may be prompted to install files from your Windows Me installation CD or other media.
Follow the instructions to install the files.
If prompted, click OK to restart your computer with the new settings. Next, configure
the PCs to accept IP information assigned by the device.
In the Control Panel, double-click the Network and Dial-up Connections icon.
In Network and Dial-up Connections window, right-click the Network icon, and then
select Properties.
In the Network Properties dialog box, select TCP/IP, and then click Properties.
In the TCP/IP Settings dialog box, click the radio button labelled Server assigned IP
address. Also click the radio button labelled Server assigned name server address.
Click OK twice to confirm and save your changes, and then close the Control Panel.
Windows 95, 98 PCs
First, check for the IP protocol and, if necessary, install it:
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In the Windows task bar, click the
Start
button, point to
Settings
, and then click
Control
Panel
.
Double-click the Network icon. The
Network
dialog box displays with a list of currently
installed network components. If the list includes TCP/IP, and then the protocol has
already been enabled. Skip to step 9.
If TCP/IP does not display as an installed component, click
Add.
The Select Network
Component Type dialog box displays.
Select
Protocol
, and then click
Add…
The Select Network Protocol dialog box
displays.
Click on
Microsoft
in the Manufacturers list box, and then click
TCP/IP
in the Network
Protocols list box.
Click
OK
to return to the Network dialog box, and then click
OK
again. You may be
prompted to install files from your Windows 95/98 installation CD. Follow the
instructions to install the files.
Click
OK
to restart the PC and complete the TCP/IP installation. Next, configure the
PCs to accept IP information assigned by the device.
Open the Control Panel window, and then click the Network icon.
Select the network component labelled TCP/IP, and then click
Properties
. If you have
multiple TCP/IP listings, select the listing associated with your network card or
adapter.
In the TCP/IP Properties dialog box, click the IP Address tab.
Click the radio button labelled Obtain an IP address automatically.
Click the DNS Configuration tab, and then click the radio button labelled
Obtain an IP
address automatically
.
Click
OK
twice to confirm and save your changes. You will be prompted to restart
Windows.
Click
Yes
.
Windows NT 4.0 workstations
First, check for the IP protocol and, if necessary, install it:
In the Windows NT task bar, click the
Start
button, point to
Settings
, and then click
Control Panel
.
In the Control Panel window, double click the Network icon.
In the
Network dialog
box, click the
Protocols
tab. The
Protocols
tab displays a list of
currently installed network protocols. If the list includes TCP/IP, then the protocol has
already been enabled. Skip to step 9.
If TCP/IP does not display as an installed component, click
Add.
In the
Select Network Protocol
dialog box, select
TCP/IP
, and then click
OK
. You may
be prompted to install files from your Windows NT installation CD or other media.
Follow the instructions to install the files. After all files are installed, a window displays
to inform you that a TCP/IP service called DHCP can be set up to dynamically assign
IP information.
Click
Yes
to continue, and then click
OK
if prompted to restart your computer. Next,
configure the PCs to accept IP information assigned by the device.
Open the Control Panel window, and then double-click the Network icon.
In the
Network
dialog box, click the
Protocols
tab.
In the
Protocols
tab, select
TCP/IP
, and then click
Properties
.
In the Microsoft TCP/IP Properties dialog box, click the radio button labelled Obtain an
IP address from a DHCP server.
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Click
OK
twice to confirm and save your changes, and then close the Control Panel.
Assigning static Internet information to your PCs
If you are a typical user, you will not need to assign static Internet information to your
LAN PCs because your ISP automatically assigns this information for you.
In some cases however, you may want to assign Internet information to some or all of
your PCs directly (often called “statically”), rather than allowing the device
to assign it.
This option may be desirable (but not required) if:
You have obtained one or more public IP addresses that you want to always
associate with specific computers (for example, if you are using a computer as
a public web server).
You maintain different subnets on your LAN (subnets are described in
Appendix B).
Before you begin, you must have the following information available:
The IP address and subnet mask of each PC
The IP address of the default gateway for your LAN. In most cases, this is the
address assigned to the LAN port on the device. By default, the LAN port is
assigned the IP address 192.168.1.1. (You can change this number or another
number can be assigned by your ISP.)
The IP address of your ISP’s Domain Name System (DNS) server.
On each PC to which you want to assign static information, follow the instructions
relating only to checking for and/or installing the IP protocol. Once it is installed,
continue to follow the instructions for displaying each of the Internet Protocol (TCP/IP)
properties. Instead of enabling dynamic assignment of the IP addresses for the
computer, DNS server and default gateway, click the radio buttons that enable you to
enter the information manually.
Note
Your PCs must have IP addresses that place them in the same
subnet as the
device
’s LAN port.
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Configuring Wireless PCs
You need to configure the operating system installed on your Wireless PCs using the
same procedure described for Configuring Ethernet PCs section.
Positioning the wireless PCs
The wireless network cards used determine the maximum distance between your
wireless PCs and your device. Guidelines on positioning the hardware components of
your wireless network should be provided by your network card provider.
Wireless PC cards and drivers
Each PC on your wireless LAN must be fitted with a wireless access card. You must
also install the corresponding driver files for your particular wireless card on your PC.
You should receive driver files and instructions on how to install them together with
your wireless card.
Configuring PC access to your Wireless device
Before you start configuring your Wireless PC, you must ensure that you have:
A Wireless access card for each of the PCs
Corresponding wireless access card driver software files
The configuration steps below will vary depending on both the operating system and
wireless card installed on the PC. These steps provide a basic outline, however you
should refer to the documentation provided with your wireless access card for specific
instructions.
To configure Wireless PCs:
Install the wireless access card.
Install the wireless driver software files.
Configure the following wireless parameters on each of the wireless PCs:
Set the adapter to use infrastructure mode. This configures the PCs to access each
other and the Internet via the device.
Configure the SSID and channel to match the SSID and channel previously
configured on the device.
Your wireless network can now communicate with the Internet via the device.
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Appendix B - Troubleshooting
This appendix suggests solutions for problems you may encounter in installing or
using the device, and provides instructions for using several IP utilities to diagnose
problems.
Contact Customer Support if these suggestions do not resolve the problem.
Troubleshooting Suggestions
Problem
Troubleshooting Suggestion
LEDs
Power LED does not illuminate
after product is turned on.
Verify that you are using the power cable
provided with the device and that it is securely
connected to the
device and a wall
socket/power strip.
LINK LAN LED does not
illuminate after Ethernet cable is
attached.
Verify that the Ethernet cable is securely
connected to your LAN hub or PC and to the
device. Make sure the PC and/or hub is turned
on.
Verify that your cable is sufficient for your
network requirements. A 100 Mbit/sec network
(10BaseTx) should use cables labeled CAT 5.
A 10Mbit/sec network may tolerate lower
quality cables.
Internet Access
My PC cannot access the Internet
Run a health check on your device. Use the
ping utility (discussed in the following section)
to check whether your PC can communicate
with the device’s LAN IP address (by default
192.168.1.1). If it cannot, check the Ethernet
cabling.
If you statically assigned a private IP address
to the computer, (not a registered public
address), verify the following:
Check that the gateway IP address on the
computer is your public IP address (see
Current Status on page 1 for instructions
on viewing the IP information.) If it is not,
correct the address or configure the PC to
receive IP information automatically.
Verify with your ISP that the DNS server
specified for the PC is valid. Correct the
address or configure the PC to receive
this information automatically.
My LAN PCs cannot display
web pages on the Internet.
Verify that the DNS server IP address specified
on the PCs is correct for your ISP, as
discussed in the item above. If you specified
that the DNS server be assigned dynamically
from a server, then verify with your ISP that the
address configured on the device is correct,
and then you can use the ping utility, discussed
on page 61, to test connectivity with your ISP’s
DNS server.
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