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Configuring Phone Lines and Calling Routing Behavior
Managing Inbound Calls with Shared Line Appearances
SPA9000 Voice System Administration Guide
99
4
STEP 1
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2
Choose the client station that you want to configure:
a.
Click the
PBX Status
link near the top right corner or lower left corner of the
page to view the list of client stations.
b.
Click the hyperlink in the
IP Address
column for the first phone that you want to
configure. The telephone configuration page appears in a separate browser
window.
STEP 3
Configure the shared extension on the selected station:
a.
Click the tab for the extension that you want to configure (
Ext 1
...
Ext n
,
depending on the phone model).
NOTE
As a general practice, Cisco recommends that you always reserve
Extension 1 on the client station as the primary and private extension
of the designated user.
b.
Scroll down to the
Share Line Appearance
section, and then enter the
following settings:
-
Share Ext:
Choose
shared
.
-
Shared User ID:
Enter a user ID number for this SLA. After the line key is
configured, this ID will appear on the phone display and in the Corporate
Directory.
SPA9xx Telephone Configuration > Ext: Shared Line Appearance
c.
Scroll down to the
Subscriber Information
section, and then enter a User ID
and Display Name for this shared extension.
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Configuring Phone Lines and Calling Routing Behavior
Managing Inbound Calls with Shared Line Appearances
SPA9000 Voice System Administration Guide
100
4
SPA9xx Telephone Configuration > Ext: Subscriber Information
d.
Scroll down the
Proxy and Registration
section, and enter the same
Proxy
value as on the primary extension for this station.
SPA9xx Telephone Configuration > Ext: Proxy and Registration
STEP 4
Configure a line key button for the shared extension:
a.
Click the
Phone
tab.
b.
Scroll down to the
Line Key
area for the line key button that you want to
configure (
Line 1
...
Line n
, depending on the phone model).
c.
Enter the following settings to correspond with the entries that you made on
the Extension tab:
-
Extension:
From the drop-down list, choose the number corresponding
to the
Ext N
tab that you configured for this SLA. For example, if you
configured the SLA on the
Ext 2
page, then choose 2 from the
Extension
drop-down list.
-
Shared Call Appearance:
From the drop-down list, choose shared.
-
Short Name:
Type the extension number that you entered as the
Shared
User ID
for the extension. This extension number will appear on the
phone display and in the Corporate Directory.
SPA9xx Telephone Configuration: Ext: Line Key
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Configuring Phone Lines and Calling Routing Behavior
Managing Inbound Calls with Shared Line Appearances
SPA9000 Voice System Administration Guide
101
4
STEP 5
If needed, configure additional line keys for the same SLA.
STEP 6
Click
Submit All Changes
.
STEP 7
Repeat this procedure for each phone that you want to configure with the SLA.
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5
SPA9000 Voice System Administration Guide
102
Administering the SPA400 and Voice Mail
Service
This chapter guides you through the process of configuring and managing the
SPA400 for PSTN access and voice mail service.
The SPA400 provides a SIP-PSTN gateway for voice connectivity between the
PSTN and the local client stations that are connected to the SPA9000. It also
includes an integrated voice mail application that supports up to 32 voice mail
accounts with customized greetings, providing the ability to receive and playback
voice mail messages.
“Connecting to the SPA400 Administration Web Server,” on page103
“Configuring the SPA400 Network Connection,” on page104
“Managing Access to the SPA400 Web-Based Configuration Utility,” on
page106
“Upgrading the Firmware for the SPA400,” on page107
“Configuring a SPA400 to Interoperate with the SPA9000,” on page108
“Configuring a SPA400 for Voice Mail Service,” on page112
“Managing the Voice Mail Messages on the USB Key,” on page121
“Enabling Debugging on the SPA400,” on page122
NOTE
Also see:
Chapter 8, “Localization”
for information about localizing your SPA400 devices
Appendix C, “SPA400 Field Reference”
for detailed information about the fields
on each page of the SPA400 administration web server
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Administering the SPA400 and Voice Mail Service
Connecting to the SPA400 Administration Web Server
SPA9000 Voice System Administration Guide
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5
Connecting to the SPA400 Administration Web Server
You can manage a SPA400 by using the web-based configuration utility.
NOTE
If you have not already done so, connect the SPA400 to the same switch as the
SPA9000 and the SPA900 series IP phones. For more information, see the
SPA400
Quick Install Guide
.
STEP 1
Start Internet Explorer, and enter the IP address of the SPA400 that you want to
configure.
NOTE
By default, the SPA400 is configured to obtain an IP Address via DHCP. You
can check the obtained IP address on the router DHCP server’s client list.
STEP 2
When the password prompt appears, enter the default user name,
Admin
, with no
password. Then click OK.
NOTE
The user name must be entered exactly as shown:
Admin
. By default, no
password is required, but a password can be set on the
Administration >
Management
page. See
“Managing Access to the SPA400 Web-Based
Configuration Utility,” on page106
.
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