Page 81 / 286 Scroll up to view Page 76 - 80
Configuring Phone Lines and Calling Routing Behavior
Managing the Line Selection for Outbound Calls
SPA9000 Voice System Administration Guide
79
4
Configuring a Call Routing Rule
A Call Routing Rule is a special dial plan that specifies the lines that can be used to
transmit a dialed number. The same number pattern can apply to more than one
line.
SYNTAX:
( <:L
w,x,y,z>number-pattern
|
<:L
w,x,y,z
>
number-pattern
|
<:L
w,x,y,z
>
number-pattern
|
<:L
w,x,y,z
>
number-pattern
)
L:
A signifier for “Line”
w, x, y, z:
The number of the line interface (L1 for Line 1, L2 for Line 2, and so on)
port:
The port number
NOTE
This parameter applies only if the line interface is configured for a SPA400.
number-pattern:
The dialed sequence that can use the specified lines
Other elements:
Enclose the entire call routing rule in parentheses.
Use a comma to separate each digit sequence within a number-pattern.
Use a pipe character (|) to separate each call routing rule.
NOTE
The Call Routing rules use the same digit sequences as the Dial Plan rules. See
“Digit Sequences,” on page 66
.
Allowing any line interface to be used
EXAMPLE:
(<:L1,2,3,4>9xx.)
Any line interface can be used for any dialed sequence that begins with 9 and
includes at least two additional numbers. The SPA9000 chooses an available
line from the list, proceeding in the listed order. See
“Line Availability,” on
page 78
.
Downloaded from
www.Manualslib.com
manuals search engine
Page 82 / 286
Configuring Phone Lines and Calling Routing Behavior
Managing the Line Selection for Outbound Calls
SPA9000 Voice System Administration Guide
80
4
Different line interfaces for U.S., international, and 1-800 numbers
EXAMPLE:
(
<:L1,2>9xx. | <:L3>011852xx. | <:L4>1800xxxxxxx)
This example has three parts:
<:L1,2>9xx.
Line 1 and Line 2 can be used if the sequence starts with 9
and includes at least two additional digits.
<:L3>011852xx.
Line 3 can be used if the sequence starts with 011852
and includes at least two additional digits.
<:L4>1800xxxxxxx.
Line 4 can be used if the sequence starts with 1800
and includes at least seven additional digits.
Separate lines for long distance and local calling
EXAMPLE:
(<:L1>9xx. | <:L2>8xx.)
Line 1 is used for any dialed sequence that starts with 9. Line 2 is used for any
dialed sequence that starts with 8. This call routing rule is effective if users
understand that 9 is the steering digit for long distance (with Line 1 configured
for the ITSP and its inexpensive long distance service) and that 8 is the steering
digit for local calls (with Line 2 configured for a SPA400 that has local phone
lines connected).
Specifying a hunt order for FXO lines on one SPA400 unit
EXAMPLE:
(<:L2{1,2}>8xx)
Line 2 is configured for a SPA400. This line is used for any dialed sequence that
starts with 8. The preference is to seize port 1. If port 1 is unavailable, the next
preference is to seize line 2. If neither port is available, then the call fails.
Specifying a hunt order for FXO lines on multiple SPA400 units
EXAMPLE:
(
<:L4{1},3,2{2,4}>9xx)
Lines 2, 3, and 4 are configured for SPA400 units. These lines are used for any
dialed sequence that starts with 9. The preference is to use Line 4, port 1. If it is
unavailable, then any port on Line 3 can be used. If Line 3 is unavailable, then
the next choice is Line 2, port 2. If it is unavailable, the next choice is Line 2, port
4. If it is unavailable, then the call fails.
Downloaded from
www.Manualslib.com
manuals search engine
Page 83 / 286
Configuring Phone Lines and Calling Routing Behavior
Managing the Line Selection for Outbound Calls
SPA9000 Voice System Administration Guide
81
4
Wildcard characters
EXAMPLE:
(<:L1>51*,577?)
In this example, Line 1 can be used when either of the following number
patterns is dialed:
The user dials a number that starts with 51, followed by any other
characters.
The user dials any four-digit number starting with 577.
Entering a Call Routing Rule
Use the following procedure to enter a call routing rule.
STEP 1
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2
Click
Voice tab > SIP
.
STEP 3
Scroll down to the
PBX Parameters
section.
STEP 4
In the
Call Routing Rule
field, enter the rule that you want to apply
STEP 5
Click
Submit All Changes
.
STEP 6
To verify your progress, place a call to a phone that has caller ID, and confirm that
the expected number appears.
Downloaded from
www.Manualslib.com
manuals search engine
Page 84 / 286
Configuring Phone Lines and Calling Routing Behavior
Managing Caller ID Settings for Outgoing Calls
SPA9000 Voice System Administration Guide
82
4
Managing Caller ID Settings for Outgoing Calls
By default, outgoing calls through an ITSP line are identified by the User ID (usually
the phone number) and Display Name of the selected line interface. Alternatively,
you can map a DID number to a phone extension so that all outbound calls from
that extension will identify the caller by the DID number and the assigned phone
display name. (See
“Supporting Multiple DID Numbers Per Line Interface,” on
page 87
.)
NOTE
Caller ID for a PSTN line is controlled by the phone company. Caller ID through an
ITSP line should work as described, but if not, contact your ITSP to see what is
allowed for caller ID configuration.
STEP 1
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2
Click
Voice > Line
N
, where
N
represents the line interface number.
STEP 3
Scroll down to the
Subscriber Information
section.
STEP 4
Enter the desired display name for Caller ID in the
Display Name
field.
STEP 5
Click
Submit All Changes
.
Call Forwarding Support on SPA9000
SPA9000 supports the following Call Forward settings on the client station:
CFWD All: Forwards all calls unconditionally
CFWD Busy: Forwards calls received when the station is busy
CFWD NoAns: Forwards calls when there is no answer
Downloaded from
www.Manualslib.com
manuals search engine
Page 85 / 286
Configuring Phone Lines and Calling Routing Behavior
Call Forwarding Support on SPA9000
SPA9000 Voice System Administration Guide
83
4
SPA9000 supports the call forward scenarios listed in the following table.
NOTE
When an incoming call from the ITSP is forked to multiple client stations, the
SPA9000 does not honor the 3xx response returned by any of the client stations. If
you wish the call to be forwarded to voicemail or another client station when it is not
picked up, you can specify the optional “cfwd=
target
” syntax in the Contact List.
Called
Party
Caller
Forward Target
Remarks
Client
station
Client
station
Client station
Proxy only; no direct
involvement
Client
station
Client
station
External
Very similar to calling external
number
Client
station
External
Client station
ACKs the 302 from called party.
Then INVITEs the target.
NOTE
If the original INVITE is
forked to more than one client
station, call forward is not
performed.
Client
station
External
External
ACKs the 302 from called party.
Sends 200 to caller, then blind
REFERs caller to target.
NOTE
If the original INVITE is
forked to more than one client
station, call forward is not performed
External
Client
station
External
ACKs the 302 from called party,
then INVITEs the target
Downloaded from
www.Manualslib.com
manuals search engine

Rate

3.5 / 5 based on 2 votes.

Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top