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Configuring Phone Lines and Calling Routing Behavior
Configuring Dial Plans
SPA9000 Voice System Administration Guide
74
4
Syntax for the Interdigit Short Timer
SYNTAX 1:
S
:s,
(
dial plan
)
Use this syntax to apply the new setting to the entire dial plan within the
parentheses.
SYNTAX 2:
sequence
Ss
Use this syntax to apply the new setting to a particular dialing sequence.
s:
The number of seconds; if no number is entered after
S
, the default timer of 5
seconds applies.
Examples for the Interdigit Short Timer
Set the timer for the entire dial plan.
EXAMPLE:
S:6,
(9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxx |
9,8,011xx. | 9,8,xx.|[1-8]xx)
S:6,
While entering a number with the phone off hook, a user can pause for up
to 15 seconds between digits before the Interdigit Short Timer expires. This
setting is especially helpful to users such as sales people, who are reading the
numbers from business cards and other printed materials while dialing.
Set an instant timer for a particular sequence within the dial plan.
EXAMPLE:
(9,8<:1408>[2-9]xxxxxx |
9,8,1[2-9]xxxxxxxxxS0
|
9,8,011xx. | 9,8,xx.|[1-8]xx)
9,8,1[2-9]xxxxxxxxxS0
With the timer set to 0, the call is transmitted automatically
when the user dials the final digit in the sequence.
Editing Dial Plans
You can edit dial plans and can modify the control timers.
Editing the System Dial Plan
Follow this procedure to edit the system dial plan, which will be auto-provisioned
to the first extension of each phone.
STEP 1
Connect to the SPA9000 administration web server, and choose Admin access
with Advanced settings.
STEP 2
Click
Voice tab > SIP
.
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Configuring Phone Lines and Calling Routing Behavior
Configuring Dial Plans
SPA9000 Voice System Administration Guide
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4
STEP 3
Scroll down to the
PBX Phone Parameters
section.
SPA9000 Voice tab > SIP page: PBX Phone Parameters section
STEP 4
Enter the digit sequences in the
Dial Plan
field. For more information and examples,
see
“Digit Sequences,” on page 66
.
NOTE
Separate each digit sequence with a pipe character, and enclose the entire
set of digit sequences within parentheses. Refer to the following example:
(9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxx |
9,8,011xx. | 9,8,xx.|[1-8]xx)
STEP 5
Click Submit All Changes. The phones reboot.
STEP 6
Verify that you can successfully complete a call using each digit sequence that
you entered in the dial plan.
NOTE
If you hear a reorder (fast busy) tone, you need to review your entries and
modify the dial plan appropriately. See
“Digit Sequences,” on page 66
.
Entering a Phone Dial Plan
The phone dial plan is automatically updated when the system phone dial plan is
modified. There are special cases where it is required to enter the phone dial plan
directly on the phone. Follow the procedure below to enter a dial plan for a
particular extension on a client station in the following cases:
The phone is outside the SPA9000 multicast domain (e.g. when the phone is
connected to the SPA9000 via a VPN connection).
For additional extensions on an existing phone (the system wide phone dial
plan is propagated only to extension 1 of all phones).
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Configuring Phone Lines and Calling Routing Behavior
Configuring Dial Plans
SPA9000 Voice System Administration Guide
76
4
STEP 1
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2
Click the
PBX Status
link near the top right corner or lower left corner of the page,
to view the list of client stations.
STEP 3
Click the hyperlink in the
IP Address
column for the first phone that you want to
configure. The telephone configuration page appears in a separate browser
window.
STEP 4
Click the
Ext 1
tab, or the tab for the extension that you want to configure.
STEP 5
Scroll down to the
Dial Plan
section.
STEP 6
Enter the digit sequences in the
Dial Plan
field.
The default (US-based) system-wide dial plan appears automatically in the
field. You can delete digit sequences, add digit sequences, or replace the
entire dial plan with a new dial plan. For more information and examples, see
“Digit Sequences,” on page 66
.
Separate each digit sequence with a pipe character, and enclose the entire set
of digit sequences within parentheses. Refer to the following example:
(9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxx | 9,8,011xx.
| 9,8,xx.|[1-8]xx)
STEP 7
Click Submit All Changes. The phone reboots.
STEP 8
If you need to configure a dial plan for any other extensions on the phone
(depending on the model), click the appropriate
Extension
tab, enter the dial plan,
and submit the changes.
STEP 9
Click the browser’s
Back
button to return to the list of phones.
STEP 10
Repeat this procedure for each client station that needs a unique dial plan.
STEP 11
Verify that you can successfully complete a call using each digit sequence that
you entered in the dial plan.
NOTE
If you hear a reorder (fast busy) tone, you need to review your entries and modify
the dial plan appropriately. See
“Digit Sequences,” on page 66
.
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Configuring Phone Lines and Calling Routing Behavior
Configuring Dial Plans
SPA9000 Voice System Administration Guide
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4
Entering the Line Interface Dial Plan
This dial plan is used to strip steering digits from a dialed number before it is
transmitted out to the carrier.
STEP 1
Connect to the administration web server, and choose Admin access with
Advanced settings.
STEP 2
Click
Voice tab > Line
N
, where
N
represents the line interface number.
STEP 3
Scroll down to the
Dial Plan
section.
STEP 4
Enter the digit sequences in the
Dial Plan
field. For more information, see
“About
Dial Plans,” on page 66
.
STEP 5
Click
Submit All Changes
.
Resetting the Control Timers
You can use the following procedure to reset the default timer settings for all calls.
NOTE
If you need to edit a timer setting only for a particular digit sequence or type of call,
you can edit the dial plan. See
“About Dial Plans,” on page 66
.
STEP 1
Connect to the administration web server, and choose Admin access with
Advanced settings.
STEP 2
Click
Voice tab > Regional
.
STEP 3
Scroll down to the
Control Timer Values
section.
STEP 4
Enter the desired values in the
Interdigit Long Timer
field and the
Interdigit Short
Timer
field. Refer to the definitions at the beginning of this section.
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Configuring Phone Lines and Calling Routing Behavior
Managing the Line Selection for Outbound Calls
SPA9000 Voice System Administration Guide
78
4
Managing the Line Selection for Outbound Calls
When a user places an outbound call, the SPA9000 chooses a line based on the
group membership of the station and the Call Routing Rule for the line interface.
You can configure the settings to route calls through particular lines, based on
factors such as the dialed number, the destination, or the corporate identity that
you want to represent.
This feature can be used whether the SPA9000 line interface is configured for an
ITSP or a SPA400 voice gateway.
This section includes the following topics:
“Line Availability,” on page 78
“Configuring a Call Routing Rule,” on page 79
“Entering a Call Routing Rule,” on page 81
Line Availability
The SPA9000 considers a line to be available for an outgoing call if the following
conditions are met:
The line is enabled in the configuration and is functioning. See
“Configuring
Line Interfaces on the SPA9000,” on page 58
.
The line is authorized by the
Call Routing Rule
for the dialed number.
See
“Configuring a Call Routing Rule,” on page 79
.
The line has capacity to take more calls. See
“Configuring Call Capacity for a
Line Interface,” on page 63
.
The Dial Plan for this line allows the dialed number. See
“Configuring Dial
Plans,” on page 66
.
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