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Configuring Phone Lines and Calling Routing Behavior
Configuring Line Interfaces on the SPA9000
SPA9000 Voice System Administration Guide
59
4
STEP 4
Enter the account information for your ITSP account:
User ID: The account number or logon name for your ITSP account (often the
same as the phone number)
Password: The password for your ITSP account
Proxy: The proxy server for your ITSP account
SPA9000 Voice > Line
SIP Port:
You can keep the default value. Each line must have a unique SIP port
(5060 for Line 1, 5061 for Line 2, 5062 for Line 3, 5064 for Line 4).
Contact List:
The default value is
aa
, for the Auto Attendant. As a general
practice, you should leave the default value until after you confirm that the line
is registered. Then you can configure the contact list. For more information, see
“Managing Inbound Calls with the Contact List,” on page 85
.
Depending on your ITSP network configuration requirements, you may need to
set additional parameters such as Outbound Proxy. Service Provider will
indicate the setting of any additional parameter for each ITSP line.
STEP 5
Click Submit All Changes. The SPA9000 device reboots.
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Configuring Phone Lines and Calling Routing Behavior
Configuring Line Interfaces on the SPA9000
SPA9000 Voice System Administration Guide
60
4
STEP 6
To verify the registration state, perform the following tasks:
After the devices reboot, Click
Voice tab >
Info. Scroll down to the
Line Status
section for the line that you configured (
Line 1 Status... Line 4 Status)
. Verify that
the line is registered. If the line is not registered, you may need to refresh the
browser several times because it can take a few seconds for the registration to
succeed.
SPA9000 Voice > Info > Line Status
Use an external phone to place an inbound call to the telephone number that
was assigned by your ITSP. Assuming that you have left the default settings in
place, the Auto Attendant answers the call. You can then dial an extension
number to verify that the call rings to the station.
Configuring a Line Interface for a SPA400 (PSTN or Voice
Mail)
You can configure a line interface to register the SPA9000 to a SPA400 for PSTN
access or voice mail service. To enable the interoperation of the SPA9000 and the
SPA400, you need to enter corresponding information on the
SPA9000 Voice >
Line
page and on the
SPA400 Setup > SPA9000 Interface
page. For voice mail
service, also configure the
SPA400 Setup > Voicemail Server
page.
Before you configure a line interface, be aware of the following factors:
The SPA9000 registers to the SPA400. Therefore, the SPA400 must be
connected and available when the SPA9000 attempts to register to it.
If you have not yet set a static IP address for the SPA400, you will need to know
the DHCP-obtained IP address. Review the DHCP client list on the router.
NOTE
Important:
For optimum Voice Mail performance, a SPA400 should be dedicated
to the Voice Mail application when either of the following conditions is met:
1) More than 2 FXO connections are required
—OR—
2) More than 2 users commonly access voice mail at the same time.
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Configuring Phone Lines and Calling Routing Behavior
Configuring Line Interfaces on the SPA9000
SPA9000 Voice System Administration Guide
61
4
STEP 1
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2
Click
Voice tab > Line
N
, where
N
represents the line interface number.
STEP 3
From the
Line Enable
drop-down list, choose
yes
.
STEP 4
Enter the following information:
User ID:
Enter a user ID, such as 9000.
This entry must exactly match the user ID on the
SPA400
Setup > SPA9000
Interface
page,
User ID
field. For more information, see
“Configuring a SPA400
to Interoperate with the SPA9000,” on page108
.
Proxy:
Enter the IP address of the SPA400.
Register Expires:
60
This setting ensures that the SPA9000 and SPA400 are resynchronized every
60 seconds. This setting ensures that any changes in settings are synchronized
on both devices.
SPA9000 Voice > Line: Subscriber Information, Proxy and Registration
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Configuring Phone Lines and Calling Routing Behavior
Configuring Line Interfaces on the SPA9000
SPA9000 Voice System Administration Guide
62
4
STEP 5
Also in the
Proxy and Registratio
n section, enter the following settings to ensure
that calls can be transferred and forwarded to the voice mail server:
Set
VMSP Bridge
to all
(required if this line is being used for SPA400 voice mail
service).
Set
XFER Bridge Mode
to all.
Set
CFWD Bridge Mode
to all.
SIP Port:
You can keep the default value. Each line must have a unique SIP port
(5060 for Line 1, 5061 for Line 2, 5062 for Line 3, 5064 for Line 4).
Contact List:
The default value is
aa
, for the Auto Attendant. As a general
practice, you should leave the default value until after you confirm that the line
is registered in the
Voice > Info
page,
Line Status
section,
Registration State
field. Then you can configure the contact list. For more information, see
“Managing Inbound Calls with the Contact List,” on page 85
.
STEP 6
Proceed as needed:
If you are using this SPA400 for voice mail service, continue to
Step 7
.
If you are using this SPA400 for PSTN access only, click
Submit All Changes
to
finish this procedure. You will need to configure the SPA400. For more
information, see
“Configuring a SPA400 to Interoperate with the SPA9000,” on
page108
and
“Configuring a SPA400 for PSTN Access,” on page111
.
STEP 7
Enter the following settings for the SPA400 voice mail service:
Mailbox Deposit URL:
900@
<IP address of SPA400>
:5090
The SPA9000 uses this address to deposit voice mail on the voice mail server.
Mailbox Manage URL:
800@
<IP address of SPA400>
:5090
The SPA9000 uses this address to access voice mail on the voice mail server.
Mailbox Subscribe URL:
8888@
<IP address of SPA400>
:5090
The SPA9000 uses this address to subscribe to voice mail service on the voice
mail server.
Mailbox Subscribe Expires:
30
This setting ensures that the SPA9000 and the SPA400 voice mail server are
resynchronized every 30 seconds, and prevents problems when you make
changes in the settings.
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Configuring Phone Lines and Calling Routing Behavior
Configuring Line Interfaces on the SPA9000
SPA9000 Voice System Administration Guide
63
4
SPA9000 Voice > Line
STEP 8
Click Submit All Changes. The SPA9000 device reboots.
NOTE
You need to configure the SPA400 with the corresponding settings. See
“Configuring Local Voice Mail Service on a SPA400,” on page113
.
Configuring Call Capacity for a Line Interface
Each line interface has a limited number of simultaneous calls that are allowed,
based on the Call Capacity parameter. When the maximum call capacity is
reached, the SPA9000 does not allocate any more calls to that line interface.
This section includes the following topics:
“Bandwidth Requirements and Call Capacity,” on page 64
“Setting the Call Capacity Parameter,” on page 65
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