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Page 61 / 95 Scroll up to view Page 56 - 60
EG101
User’s Guide
55
9
Voice Supplementary Service
Call Forward
There are three types of call forward, call forward unconditional, call forward no
response and call forward on busy. You could activate and deactivate these features
by press keypad in the phone.
Call Forward Unconditional
Call Forward Unconditional (CFU), this enables the customer to have all incoming
calls, which are addressed to his number, forwarded to another number. For the
duration that Call Forward Unconditional is enabled, a stuttering dial tone shall be
played instead of the normal dial tone when picking up the phone.
To configure CFU to any number:
Activation: * 21 * number #
Deactivation: # 21 #
Call Forward No Response
Call Forward No Response (CFNR) enables the customer to have all incoming calls,
which meet with no reply and are addressed to his number, forwarded to another
number.
To configure CFNR to any number:
Activation: * 61 * number # (forwarding after 30 s)
or: * 61 * number * ss # where ss (5-60 s) is the time until forwarding
Deactivation: # 61 #
Call Forward on Busy
Call Forward Busy Subscriber (CFBS) enables the customer to have all incoming
calls, which meet with busy and are addressed to his number, forwarded to another
number.
To configure CFBS to any number :
Activation: * 67 * number #
Deactivation: # 67 #
Secret Number, Calling Line Identification Restriction (CLIR)
This is a phone service that called party will not see the incoming caller phone
number.
.
Page 62 / 95
EG101
User’s Guide
56
Static Configuration
Secret Number is usually an extra service and customers are charged an additional
monthly fee. It must be possible to provision from remote if CLIR is enabled or
disabled for each outgoing phone call.
On per call basis
Caller Line Identification Restriction (CLIR) enables a calling party to prevent
presentation, on a call by call basis, of his number to the called party. This is in
Sweden a regulatory requirement for an operator to provide.
Activation: # 31 # is dialed immediately before the called party number.
Call Waiting
Call Waiting (CW) enables a busy customer to be notified of a new incoming call that
is in a waiting position. Then customer has the choice of accepting, rejecting or
ignoring the waiting call, making use of switching orders based on R
(R means the
hook flash button)
.
Call Waiting customer configuration
Call Waiting is permanently enabled or disabled until disabled / enabled again. It is not
on a per call basis.
Activation: * 43 #
Deactivation: # 43 #
Force Busy
To reject the new call without answering it: R (dial tone) 0. The “R (dial tone) 0” means
to press hook flash button, hear dial tone and then press 0 button. The CPE will send
a Busy signal to the calling party.
R0 shall also temporarily deactivate the call waiting service for the rest of the active
call. When the subscriber hangs up the service shall automatically be activated again.
Pickup and Release old
To release the old call and take the new call: R (dial tone) 1
Pickup and put old on hold
To place the old (current) call on hold and take the new call: R (dial tone) 2
Switch between 2 active calls
To switch between the old and the new call: R (dial tone) 2
Page 63 / 95
EG101
User’s Guide
57
Timeout
The customer receives a call when in a conversation, and chooses to ignore the call
waiting notification, the calling party will receive a busy signal after 24 seconds.
Three Parties Conference
Three party conference can be invoked from Call waiting or Enquiry services. When
the subscriber has two active calls, one on hold and one in conversation state, it shall
be possible to connect all three into a three parties conference.
To connect to both the old and the new call: R (dial tone) 3
To establish the three parties conference, the call shall not be possible in Call waiting
state, i.e. before the subscriber has answered the waiting call. Both calls must be
answered before they are connected into a conference. When a three party
conference is invoked the conference warning tone shall be sent to all three parties
every 15 seconds throughout the call.
You are also able to switch back to a two parties state (one in conversation mode and
the other is on hold) by R (dial tone) 2 in conference state. All other actions (R plus
any other digits) are disregarded in this state.
If the controlling subscriber hangs up the calls are released immediately. If any of the
non-controlling subscribers hang up in conference state, the disconnection rules for
normal calls shall be followed, i.e. a calling subscriber is released immediately and a
called subscriber is disconnected after 90 seconds
Call Transfer
The Call Transfer enables the customer to transfer the current call to another third
party.
Procedure: When A and B are engaged in a call, if A wants to transfer the call to C, so
B and C can make a conversation. A presses R and dial *90*Number#, when B hear
the ring back tone, the call with A will be disconnected and A hears the reorder tone
and hangs up the call. The call is transferred.
Enquiry service
The Enquiry service ENQ enables the customer to interrupt communications on an
existing call, make a new call and then subsequently, switch between the old and new
call, release one call or connect all three parties into a three parties conference..
Procedure: Two parties are engaged in a call. One of the parties (the active party)
places the other on hold by pressing R. The active party receives dial tone and makes
a call to a new party. After the new party has replied, the active party may return to the
old party by pressing R1 and switch between the old and new party by pressing R2.
To make a conference call by press R3. If the new party does not reply, the active
party may stop the call attempt and return to the party on hold by pressing R.
Page 64 / 95
EG101
User’s Guide
58
Call Back Busy Subscriber (Busy)
Call Back Busy Subscriber (CCBS) enables a calling customer (A), encountering a
busy destination (B), to have the retry dialing automatically until destination becomes
idle, without having to make a new call attempt.
Activation: press 5 when encountering a busy tone
Deactivation: # 37 # deactivates all CCBS
The device will reattempt the last made call every 60 seconds if CCBS is avtivated.
The B Party alerts the original calling customer (A) with a ringing signal when the busy
destination (B) becomes idle, if within 30 minutes. When the original calling customer
answers the request, the former busy called party will start ringing.
Timeout for call back ringing signal to A and B-side is 60 seconds. After the timeout
both sides must be disconnected from the call.
B has the possibility to make a new call before A answers the call back.
Call Back last number called (Call Return)
The customer has the possibility to press *69# to call back the last number that called.
It is not possible to call secret numbers. This call will be screened through the dial
plans to screen any call blocking functionality enabled.
Page 65 / 95
EG101
User’s Guide
59
10
Diagnostic
Diagnostic
This page allows you to diagnostic the connections of LAN, Wireless and WAN ports.
Figure 62: Diagnostic
Click
Test
to run the test script and get the diagnostic result.

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