BT Home Hub 3 Router Manual PDF (Setup & Configuration Guide)

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24

Help

A

I want to connect my computer using wireless

1

If your computer is already connected to your Hub using an Ethernet cable,

unplug this cable.

2

Place your computer close to your Hub for a good wireless signal.

3

If you haven’t already, install your wireless adapter in your computer using

the adapter manufacturer’s instructions. If you’re using a laptop with built-in

wireless, turn on wireless by either using the wireless switch (if your computer

has one) or activating wireless from within your wireless software. Your wireless

adapter must be 802.11b, g or n compliant.

If you don’t have a wireless adapter or your computer isn’t wireless enabled,

see page 4.

4

Find your Hub’s preset network name/SSID and wireless key. These are printed

on your wireless settings card (found in your Hub’s box) and also on the back

of your Hub.

Note: if your BT engineer, when setting up BT Inﬁnity, changed your Hub’s

wireless network name and wireless key to match your previous Hub’s settings,

you’ll need to use the details from your previous Hub.

Default wireless settings

Authentication:

WPA-PSK

or

WPA2-PSK

(also known as WPA-Personal)

Encryption type:

AES

or

TKIP

Mode:

infrastructure

(not ad hoc)

BT Home Hub

Wireless Settings

You will need these details to set up a wireless

connection to your BT Home Hub

Wireless network name:

Wireless key:

Other useful Hub settings

Admin password:

BTHomeHub2 - 1234

a2b3c4d5ef

************

Your wireless settings card

Wireless settings label (on back of Hub)

Learn about…

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Your BT Home Hub

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25

5

Follow the instructions below for your computer’s operating system. If your

wireless adapter has its own software, use it to set up your wireless connection

(your software’s ‘help’ section may be useful if you aren’t sure how to do this).

Windows XP, Vista and 7

Mac OS X

1

XP:

go to

Start

, click

Connect To

:,

click

Wireless Network Connection

Vista:

go to

Start

, click

Connect To

:,

click

Connect to network

7:

click on the wireless icon in the

system tray

2

Highlight your Hub’s network name

(checking that the last four digits

match your Hub’s details,e.g.

BTHomeHub2-2345) and click

Connect

.

3

Type your Hub’s wireless key into the:

XP

:

Network Key

box

Vista/7

:

Security key or passphrase box

4

Click

Connect

and wait a few moments

while your computer connects to

your Hub.

1

Click the

AirPort Status

icon in

the menu bar.

2

Click your Hub’s network name

(checking that the last four digits

match your Hub’s details,

e.g. BTHomeHub2-2345).

3

Mac OS X 10.4 and earlier only:

in the

Wireless Security

box, select

WPA Personal

.

4

Type your Hub’s wireless key into

the

Password

box.

5

Click

OK

and wait a few moments

while your computer connects to

your Hub.

> If your computer shows the message ‘Windows cannot conﬁgure this wireless

connection’, see page 30

> If your computer’s wireless adapter/software doesn’t have a WPA option, see

page 29

> If your Hub’s wireless network name doesn’t appear, or you‘re having

problems connecting to your Hub, see the lights table on page 12

6

Open your web browser – you should be on the internet. If you can’t connect to

the internet, please restart your computer and try these steps again – or follow

any related on-screen troubleshooting instructions.

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Your BT Home Hub

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26

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> If you still can’t connect, please check that your computer’s IP settings are

correct (see page 32) or run your CD

> If a dial-up window appears, see page 33

7

Congratulations

– you’re now connected to BT Inﬁnity using your BT Home Hub.

To continue set-up and explore BT Inﬁnity’s great features, including security,

email, BT Broadband Talk and more, go to

www.bt.com/inﬁnity/start

B

I want to connect my games console or other device using wireless

Find your Hub’s wireless settings and type them into your wireless device when

asked. Then simply follow your device’s wireless set-up instructions. You shouldn’t

need to make any changes to your Hub – the connection should start working

straight away.

For detailed instructions on most games consoles and popular wireless devices,

go to

www.btgaming-and-gadgets.co.uk

If your device doesn’t support WPA connection, see ‘How do I change my Hub

to accept WEP wireless connections?’ on page 29.

C

I want to connect my computer using the Ethernet cable

1

Check that your computer has a spare Ethernet port. This is a small socket on

the back or side of your computer and is usually marked

LAN

,

Ethernet

,

or

. If you aren’t sure, check the information supplied with your computer.

If you don’t have an Ethernet port, see page 31.

2

Plug one end of the Ethernet cable (yellow ends) into one of your Hub’s

Ethernet sockets.

3

Plug the other end of the Ethernet cable into your computer’s Ethernet socket.

Please see the illustration on the following page.

Learn about…

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Your BT Home Hub

Page 29 / 52

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27

4

Open your web browser – you should be on the internet. If you can’t connect to

the internet, please restart your computer and try these steps again – or follow

any related on-screen troubleshooting instructions.

> If you still can’t connect, please check that your computer’s IP settings

are correct (see page 32) or run your CD

> If a dial-up window appears, see page 33

> If you still have difﬁculty connecting to the Hub, see the lights table

on page 12

5

Congratulations

– you’re now connected to BT Inﬁnity using your BT Home Hub.

To continue set-up and explore BT Inﬁnity’s great features, including security,

email, BT Broadband Talk and more, go to

www.bt.com/inﬁnity/start

Find Handset

Reset to

Defaults

Wireles

Asociation

Restart

Find Handset

Reset to

Defaults

Wireles

Asociation

Restart

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Your BT Home Hub

Page 30 / 52

28

Help

D

I want to connect my games console or other device using the Ethernet cable

If your device has an Ethernet connection, simply plug it into your Hub using

an Ethernet cable. You shouldn’t need to make any changes to your Hub – the

connection should start working straight away.

For detailed instructions on most games consoles and popular wireless devices,

go to

www.btgaming-and-gadgets.co.uk

E

I want to connect more than three devices using the Ethernet cable

To connect more than three devices using Ethernet, you’ll need an Ethernet switch.

You can get these from

www.bt.com/shop

and most computer shops.

Q

How do I change the wireless channel on my Hub?

1

Access Hub Manager by typing

bthomehub.home

into the address bar of your

web browser.

2

Click

Settings

.

3

If asked, enter your Hub Manager password or if prompted set your own

new password.

4

In the

Basic Setting

menu, click

Change the wireless channel to avoid interference

.

5

Click on the drop-down menu arrow and select the new channel.

6

Click

Apply

.

7

Wait a minute for your device to pick up the new channel.

If you’re still experiencing problems, follow steps 1 to 5 again and use channel

selection to choose an alternative wireless channel, then click

Apply

. Wait one

minute for your device to pick up the new channel.

For more information on your Hub Manager, see page 38.

Learn about…

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Your BT Home Hub

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