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Your BT Home Hub and Openreach modem
39
Set-up
A BT engineer will visit to install your BT Infinity service and set up your BT Home Hub.
The diagrams and steps below may be useful if you ever need to unplug and then
reconnect any of the equipment, e.g. if you receive a replacement Hub.
1
You may use these items:
BT Infinity
User Guide
Infinity
Infinity
BT Home Hub
Wireless Se
tings
You wi l n
ed these details to set up a wirele
s
connection to your BT Home Hub
Wirele
s network name:
Wirele
s key:
Other useful Hub se
tings
Admin pa
sword:
BTHomeHub2 - 1234
a2b3c4d5ef
************
Wireless settings
card
Cable cover
Landline
cable
Ethernet cable
(yellow ends)
BT Home Hub
User Guide and CD
Openreach modem
Modem power adapter
Hub power adapter
DSL cable
Ethernet cable
(red ends)
You may not need all
these items:
Learn about…
Help
Your BT Home Hub
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40
Your BT Home Hub and Openreach modem
2
The Openreach modem connects to the mains power supply and to the
engineer-installed socket using the DSL cable.
3
The Power light and DSL light on the Openreach modem glow steady green to
show a successful connection to broadband. If these lights don’t glow green,
see the lights table on page 19.
4
Your Hub plugs into the mains power supply. It connects to the Openreach
modem using the red broadband cable and to your telephone socket using
the landline cable.
Find Handset
Reset to
Defaults
Wireles
Asociation
Restart
Learn about…
Help
Your BT Home Hub
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Your BT Home Hub and Openreach modem
41
5
The Broadband light on your Hub will glow steady blue to show a successful
connection to broadband. This may take a few minutes. If it doesn’t glow blue,
see the lights table on page 12.
6
Your computer connects to your Hub using a wireless or wired (Ethernet connection).
For help to set up the connection, follow the steps on your CD or see page 23.
Landline cable (optional)
With the landline cable fitted:
•
the telephone plugged into your Hub can be set to ring on incoming calls to
your BT Broadband Talk
and
your home number. You can change this setting in
Hub Manager
•
you can make calls using your main home telephone number from the phone
that’s plugged into your Hub by dialling ‘5’ before the number you wish to call.
If you don’t dial ‘5’, you’ll make the call using BT Broadband Talk
•
the phone plugged into your Hub will automatically use your main home
telephone line to make outgoing calls if there’s a power cut or broadband
service failure
Plug the purple connector into the purple landline socket on the back of your Hub and
plug the other end of the cable into your home telephone socket.
Find Handset
Reset to
Defaults
Wireles
Asociation
Restart
Learn about…
Help
Your BT Home Hub
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42
Your BT Home Hub and Openreach modem
Changing to a standard broadband (ADSL) connection
If for any reason you change back to standard broadband, using ADSL, these tips
will help you reconnect your original BT Home Hub or other broadband router.
Note: to change your broadband service, you’ll need to place a new order.
Only follow the steps below once you’ve placed your order, got a confirmed
end-date for your BT Infinity service and got a start-date for your new
broadband service.
Follow the steps below, depending on whether you make or receive landline calls
on a telephone connected to your Hub (landline calls are made by dialling ‘5’).
I
don’t
make or receive landline calls on a telephone connected to my Hub
You need to reconnect your standard broadband (ADSL) router:
1
Unplug your Openreach modem and the BT Home Hub that you‘re using with
BT Infinity.
2
Plug your old BT Home Hub (or other broadband router) into the socket from
which you’ve just unplugged the Openreach modem. You don’t need to fit any
ADSL microfilters.
3
Connect your computer to your BT Home Hub (or other broadband router).
Your standard broadband (ADSL) service should now be ready to use.
Learn about…
Help
Your BT Home Hub
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Your BT Home Hub and Openreach modem
43
I
do
make or receive landline calls on a telephone connected to my Hub
You need to remove the fibre faceplate and reconnect your standard broadband
(ADSL) router:
1
Unplug the special extension cable
(if installed for BT Infinity) from the
top data port on the master socket.
(You’ll no longer need this cable.)
2
Unscrew the front plate of the
master socket.
3
Lift off the fibre faceplate, being
careful not to upset any wires inside
the master socket.
Learn about…
Help
Your BT Home Hub
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