44

Your BT Home Hub and Openreach modem

4

Find the shorter front plate screws

– they should be in the recess of the

master socket (if not, most hardware

shops stock suitable screws).

5

Screw the front plate back into place.

6

Plug a microfilter into the front plate.

7

Plug a microfilter into any other

extension telephone sockets that you

have.

8

Follow the installation instructions

for your standard broadband Hub.

You can fit the Hub to any of the

microfilters.

Notices

45

Notices

Warranty

We guarantee that the BT Home Hub will work

to the relevant specification for the minimum

period of your agreement* and that it will be free

from faulty design, manufacture or materials.

If at any time during the minimum period, you

find that your BT Home Hub or other equipment

isn’t working properly, you may return it to us

and we’ll replace or (at our option) repair it.

We will not be responsible for any defects

arising from fair wear and tear, accidental or

willful damage, misuse or failure to follow

our instructions. If you return any equipment

as faulty, we may test the equipment – if it’s

working, we’ll send it back to you. If we do so,

we may charge you our costs for our testing

and postage. This doesn’t affect your legal

rights relating to equipment that is faulty or

wrongly described.

Safety and regulatory instructions for your

Openreach modem and BT Home Hub

Please read this section carefully before set-up!

•

Your Hub and Openreach modem will get warm

once connected to the power supply. Although

this is normal, you should make sure that your

Hub and Openreach modem have adequate

ventilation to prevent overheating. Never block

the vents on your Hub or Openreach modem.

•

Don’t expose your Hub or Openreach modem

to rain, water, moisture or direct sunshine.

•

Don’t spill liquid on your Hub or Openreach

modem.

•

Keep your Hub and Openreach modem away

from sources of heat such as heaters

or radiators.

•

Don’t try to disassemble or open up your Hub

or Openreach modem yourself. Not only will

it make your warranty void, it may expose you

to dangerous voltage or other hazards.

•

Before cleaning your Hub or Openreach

modem, disconnect from its power supply.

Use a damp cloth for cleaning.

•

For better performance, don’t place your

Hub or Openreach modem on a television or

computer monitor.

•

If there’s an electrical storm, you must unplug

all of your equipment from the electricity

supply and phone sockets.

•

The BT Home Hub intentionally generates

low-level radio frequency signals and so

there’s a very small risk that it may interfere

with sensitive medical devices, for example a

heart pacemaker, when nearby. If you’ve any

concerns, BT recommends that you consult

the medical device manufacturer before using

your BT Home Hub.

•

The plug on the power cable serves as a

disconnect device. Make sure that the power

socket you plug the power cable into is

easily accessible and located as close to the

equipment as possible.

Important

: please make sure you always use

the power cable supplied with your new Hub

– don’t use any other power cable.

* The minimum period will be either 12 or 18 months depending on the Option you chose when you placed your order.

46

Notices

Save energy

Please avoid wasting energy while using your

computer, games console or other equipment.

You can set up your computers to go into

standby or low-energy mode automatically.

Your Hub has BT Power Save – see

www.bt.com/setup/hubfeatures

Please disconnect your Hub from its power

supply when not in use for an extended period

(e.g. a holiday), but remember that when you

do so all connected computers (and any other

devices that use your Hub to connect to your

broadband line) will lose internet access and

BT Broadband Talk won’t work. Remember to

restore power to your Hub before turning on

your computer(s).

Product disposal instructions

for residential users

The Waste of Electrical and Electronic

Equipment (WEEE) Directive (2002/96/EC)

has been put in place to recycle products

using best available recovery and recycling

techniques to reduce the impact on the

environment, treat any hazardous substances

and avoid increasing landfill.

The symbol shown above and on the product

means that the product is classed as Electrical

or Electronic Equipment and you should not put

it into your domestic waste bin. When you’ve

no more use for your product, please dispose

of it following your local authority’s recycling

scheme. For more information, please contact

your local authority or the retailer where you

bought the product.

Before disposing of any such equipment, we

recommend you reset it to its default settings

– this should remove all your personal settings.

To find out how to reset your Hub to its default

settings, see page 35.

Declaration of Conformance

Declaration of Conformance with European

Community Directive 1999/EC.

This product is intended for use within the

UK for connection to the public telephone

network. This equipment complies with the

essential requirements for Radio Equipment

and Telecommunications Terminal Equipment

Directive 1999/5/EC. The Declaration of

Conformance can be found at

www.bt.com

GNU General Public Licence

The BT Home Hub contains code that is covered

by the GNU General Public License (GPL). In

accordance with the GPL, BT has made the

relevant code available for download at:

www.btyahoo.com/broadband/adhoc_pages/

gplcode.html

Terms and conditions

BT Infinity and BT Broadband Talk are

covered by terms and conditions. To review

these, click on ‘Terms and conditions’

at

www.bt.com/btbroadband

Windows is a registered trademark of Microsoft

Corporation in the United States and other

countries.

Useful information

47

Useful web site addresses

BT Infinity:

www.bt.com/infinity/start

Help and support:

www.bt.com/help/infinity

Your Hub Manager

1

:

bthomehub.home

Default Hub settings

Broadband username (PPP):

Broadband password:

none required

Encapsulation:

PPPoE

or

PPP over Ethernet

Muliplexing:

VC based

or

VC Mux

VPI/VCI:

0/38

Wireless network name (SSID)

2

:

Wireless key (WPA PSK WEP)

2

:

Wireless interface:

Wi-Fi 802.11.b, g or n

Authentication:

WPA-PSK

or

WPA2-PSK

(also known as WPA-Personal)

Encryption type:

AES

or

TKIP

Mode:

infrastructure

(not ad hoc)

Hub Manager password

1

:

1 password printed on back of your Hub.

2 printed on back of your Hub and/or your wireless settings card.

Your details

BT Total Broadband username:

BT Total Broadband password:

(Your username and password are also your BT Yahoo! Mail address (email address) and password.)

BT Broadband Talk phone number:

BT Broadband Talk password:

Useful information

48

Index

Access controls

38

ADSL

22, 42

Broadband connection problems

8, 12, 19

Broadband light

12-16, 36, 41

Broadband speed

10

BT Broadband Talk

8-9, 37, 41, 46, 47

BT Broadband Desktop Help

8

BT Digital Vault

7

BT FON

6, 36

BT Home IT Support

34

BT Hub Phone

8-9, 35, 36, 37

BT online security

7

BT Power Save

13, 36, 38, 46

BT Total Broadband username

7, 23, 47

BT Yahoo! Mail address

7, 23, 47

BT Yahoo! Online

7

Connecting devices to Hub

6

Connecting without CD

23-28

Connection troubleshooting

12-22

Default settings for Hub

35, 38, 46

Default wireless settings

24

Dial-up networking window

33

Disposing of old equipment

33, 46

DSL light

15, 16,

19-22, 39-40

Index

Email

7, 11

Email connection problems

8

Ethernet

4, 6, 18, 22, 23, 26, 28, 31,

37, 39, 41

Extension cable

4, 20, 43

Fibre optic cable

3

Forum

11

Help

8, 11-34

Hub buttons

35-36

Hub default settings

18, 35-36, 38, 47

Hub features

38

Hub lights

12-18, 35

Hub safety

45

Hub sockets

37

Hub Manager

38

IP address

32

IT support

34

LAN1 light

16, 19, 21-22

Mac OS

23, 25, 32, 33

Notices

45-46

Online help

11

Openreach modem

4, 15, 16, 19-22,

35-42