Arris TG862A Router Manual PDF (Setup & Configuration Guide)

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Connecting the Telephony Gateway

WARNING

Risk of injury or equipment damage

Connecting the Telephony Gateway to the home’s existing telephone

wiring should only be performed by a professional installer. Physical con-

nections to the previous telephone provider must be removed and the

wiring must be checked; there must not be any voltage. Cancellation of

telephone service is not adequate. Failure to do so may result in loss of

service and/or permanent damage to the Telephony Gateway.

1

Connect one end of the coax cable to the cable outlet or splitter, and the

other end to the Telephony Gateway’s Cable connector (

G

). Tighten the con-

nections by hand, then tighten an additional 1/8 turn with a wrench.

Note

: For best performance, use high-quality coax cable and minimize or

eliminate splitters between the cable jack and the Telephony Gateway.

2

Insert the plug from the power cord into the Power connector on the back

of the Telephony Gateway (

H

) and insert the power cord into a convenient

AC outlet.

Model TG862S only:

Make sure that the rear panel power switch (

I

) is set

to the ON position.

The Power light on the front of the Telephony Gateway lights up, then

ﬂashes once (refer to the LED tables shown in Using the Telephony Gate-

way). See

Troubleshooting

if the Power light does not turn on.

3

Connect one end of the Ethernet cable to any Ethernet port on the back of

the Telephony Gateway, (

F

) and the other end to the Ethernet port on a

computer, hub, or broadband router.

Note

: If you are connecting to a computer, use the Ethernet cable included

in the Telephony Gateway package.

4

Connect one end of the telephone cable to the telephone port on the back

of the Telephony Gateway (

D

or

E

). Connect the other end to the telephone.

Note:

If you have a phone with two separate lines on a single RJ-14 cord,

plug it into the connector labeled “Telephone 1/2”.

Touchstone TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

21

Reset

USB

Telephone

Ethernet

10/100/1000

Cable

1/2

2

1

4

3

A

C

B

D

F

E

H

G

Reset

USB

Telephone

Ethernet

10/100/1000

Cable

1/2

2

1

4

3

I

TG862A

TG862S

Page 22 / 52

Conﬁguring Your Wireless Connection

The TG862 ships with wireless LAN security set by default. See the security label

on your product (shown on image at the left) for the factory security settings: net-

work name (SSID), encryption method, network key, and WPS PIN.

Note:

You must set up your computer and other client devices to work

with the security settings on the TG862. Refer to the documen-

tation for your client device for instructions on setting security.

On most computer systems you only need to select the network

name (SSID) device and enter the encryption key. If your com-

puter or client device supports WiFi Alliance WPS (Wireless Pro-

tected Setup), activate WPS on your computer or client device

and the TG862 simultaneously to easily set up your system se-

curity.

If you need to modify the Telephony Gateway’s default wireless security settings,

or if you want to conﬁgure any other wireless LAN settings, refer to the following

instructions.

Accessing the Conﬁguration Interface

Follow these steps to access the conﬁguration interface. You should have already set

up the TG862 as described in

Installing and Connecting Your Telephony Gateway

.

1

a)

If security has been properly set up on your computer to access the wire-

less LAN on the TG862, use the connection utility for your operating system

to connect to the wireless LAN using its network name (SSID), as shown on

the security label.

b)

If you cannot access the wireless LAN, you must ﬁrst establish a wired

Ethernet connection between your computer and the TG862.

2

In your web browser, open the page

http://192.168.0.1/

to access the

wireless router setup.

The Login screen displays.

Note

: The default user name is “admin”. The default password is “pass-

word”, in lower case letters.

3

Enter the user name and password and click the

Apply

button to log in.

The System Basic Setup screen displays.

Touchstone TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

22

Reset

USB

Telephone

Ethernet

10/100/1000

Cable

1/2

2

1

4

3

Security

Label

Page 23 / 52

4

Use the online help information to set conﬁguration parameters as required.

Note:

Most conﬁguration parameters that you may want to set can be accessed

on the System Basic Setup screen, including the security mode and set-

ting a system password.

Setting Parental Controls

The Parental Control feature allows you to block speciﬁed keywords and web sites

from being accessed and also to specify trusted computers in the network.

Trusted computers are not affected by the parental control settings.

Follow these steps to set up your Parental Controls:

1

Access and log into the wireless conﬁguration interface as explained in

Accessing the Conﬁguration Interface

.

2

Click the

Firewall

tab and then click

Parental Controls

in the side menu

to display the Parental Controls screen.

3

Check the

Enable Parental Controls

checkbox and click the

Apply

button.

Touchstone TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

23

Page 24 / 52

4

Conﬁgure any or all of the following parental controls:

Trusted MAC Addresses:

Enter the MAC addresses of any “trusted” computers on the network and

click the

Apply

button. You can add two trusted computers. Once added,

these trusted computers will not be affected by the parental control settings.

For example, you may want the computers of the father and mother to be

trusted, while the childrens’ computers have parental controls in effect.

Note:

Refer to the “Finding the MAC Address of a Computer” sidebar for in-

formation on determining the MAC address of your computer.

Keyword and Web Site Filtering:

You can add a list of keywords and web sites that you want to block. To add

a keyword or web site to the list, click the respective

Add

button. To delete

a keyword or web site from the list, ﬁrst click its check box and then click

the

Delete

button.

Adding a Keyword or Web Site Filter

a)

Enter the keyword in the Keyword ﬁeld or web site URL address in the

Web Site ﬁeld.

b)

Set the start day and end day for the blocked access. (Sun until Sun in-

dicates all week, or just click the All Week checkbox.)

c)

Set the start time and end time during the speciﬁed days (24-hour

clock). (0:00 until 0:00 indicates all day, or just click the All Day check-

box.)

d)

Click the

Add Keyword Filter

or

Add Web Site Filter

button respec-

tively. Then click the

Apply

button.

Touchstone TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

24

Add Keyword Filter

Add Web Site Filter

Finding the MAC Address of a Computer

Use the operating system of your computer to ﬁnd its

MAC address, as follows:

Windows

: from the Start menu, ﬁnd and select the

Control Panel

. Double-click

Network Connections

(Windows XP), or

Network & Sharing Center

(Win-

dows Vista or Windows 7). Then double-click either

“Wireless Network Connection” for a wireless connection,

or “Local Area Connection” for an Ethernet connection.

Next click the

Details

button (Windows Vista or Windows

7), or click the Support tab and then the

Details

button

(Windows XP). The “Physical Address” line shows the

MAC address.

MacOS X

: open System Preferences and click the Net-

work icon. To ﬁnd the Ethernet MAC address, select

Built-in Ethernet

from the Show drop-down, then click

the Ethernet tab. The “Ethernet ID” ﬁeld shows the MAC

address. To ﬁnd the wireless MAC address, select

Air-

port

from the Show drop-down, then click the Airport

tab. The “Airport ID” ﬁeld shows the MAC address.

Linux

: open a shell window and type

/sbin/ifconﬁg

(and press Enter). The wireless interface is eth1 (unless

there is no Ethernet adapter, in which case the interface

is eth0).

Page 25 / 52

Conﬁguring Your Ethernet Connection

If your computer is equipped with a LAN card providing an Ethernet connection,

you may have to conﬁgure your computer’s TCP/IP settings. The steps that follow

will guide you through setting your computer’s TCP/IP settings to work with the

Telephony Gateway.

Requirements

Make sure you have the following before attempting to conﬁgure your Ethernet con-

nection:

•

Computer with Ethernet interface

•

Ethernet cable (supplied)

•

IP address, subnet, gateway, and DNS information for installations not using

DHCP

How to use this chapter

The following list shows the procedures for modifying the TCP/IP settings on the

computer. The procedure is slightly different depending on the operating system

that you are using. Please ensure you are using the correct steps for the operating

system on your computer. Follow the links below for instructions to conﬁgure your

Ethernet connection on your operating system.

•

TCP/IP Conﬁguration for Windows XP

•

TCP/IP Conﬁguration for Windows 7

•

TCP/IP Conﬁguration for MacOS X

Note:

For Windows Vista, use the Windows 7 procedure. They are very similar.

Touchstone TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

25

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