Chapter 4

:

Installing the Gateway

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

21

Note

: Your service provider may allow for automatic activation, which will

automatically launch their own special website on your computer when you open a

web browser.

3.

After the SBG7580-AC is provisioned (or activated), open a web browser (such as Internet

Explorer, Google Chrome, Firefox, or Safari) on your computer.

4.

Type a valid URL (such as

www.surfboard.com

) in the address bar and then press

Enter

.

The ARRIS website should open. If the website fails to open, please contact your service

provider for assistance.

5.

Check that the

Power,

Upstream/Downstream

, and

Online

front panel LEDs on the

SBG7580-AC light up in sequential order. See

Front Panel

(page

14

) for additional LED

status information.



If all four LEDs did not light up solid and you also do not have an Internet connection,

you may have to contact your service provider to reactivate the SBG7580-AC or check

for signal issues.



If you still cannot connect to the Internet, the SBG7580-AC may be defective. Please

call ARRIS Technical Support at

1-877-466-8646

for assistance.

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

22

Chapter 5

Setting Up a Wireless Network Connection

ARRIS recommends that you first verify that your computer can connect to the Internet using

a wired Ethernet connection before configuring your wireless network.

You must currently have access to an Internet service in your home before you can set up a

wireless network connection. If you do not have Internet service already set up in your home,

contact a service provider of your choice for assistance. Before proceeding, make sure your

computer and the SBG7580-AC are connected through an Ethernet connection.

Set Up a Wireless Network Using Your Computer

Choose one of the following options to set up a wireless network connection on your home

network:



Quick Connect Using the Windows Taskbar



Connect Using the Windows Control Panel

Note

: The steps for setting up a wireless network may differ slightly depending on the version

of the Microsoft Windows operating system running on your computer. The steps used in this

section apply to Windows 7 systems.

Quick Connect Using the Windows Taskbar

1.

From the Windows taskbar on your computer, click the

Wireless Link

icon (see Figure 5) to

open the list of available wireless networks (see Figure 6).

Figure 5:

Windows Taskbar Icons

Note

: If the

Wireless Link

icon is not visible, left-click on the

Show hidden icons

button on the Windows taskbar to open the list of additional icons.

Chapter 5

:

Setting Up a Wireless Network Connection

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

23

Figure 6:

Sample Available Wireless Networks Window

2.

Locate and left-click on the SBG7580-AC wireless network name or SSID (for example,

SBG7580AC-####

) for your SBG7580-AC from the list of available wireless networks.

The default SSID is located on the gateway label on the bottom of your SBG7580-AC.

Note

: You must use the default SSID listed on the gateway label when installing the

gateway and setting up your first wireless network connection. You can change the

SSID after your network connections are up and running. See

Change Your Wireless

Network Name (SSID)

(page

46

) for more information.

Figure 7:

Sample Wireless Network Connection Screen

Chapter 5

:

Setting Up a Wireless Network Connection

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

24

3.

Select

Connect automatically

to set up your wireless devices to automatically connect to

your wireless network without having to log on using a user password.

4.

Click

Connect

to open the Connect to a Network window and set up your new network

password.

Figure 8:

Network Connection Window

5.

Enter the

Network Security Key

(your wireless network password) in the

field.

Note

: You can use the default

Wi-Fi Security Key

code listed on the SBG7580-AC

Gateway label or enter your own personal wireless network password. See

Prevent

Unauthorized Access

(page

40

) for more information on creating user passwords.

If you have already changed your wireless network password using the SBG7580-AC

Web Manager, enter that password in the

Security key

field.

Figure 9:

Network Connection-Create Network Password Window

6.

Select

Hide characters

and then click

OK

to encrypt your network password.

Chapter 5

:

Setting Up a Wireless Network Connection

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

25

Connect Using the Windows Control Panel

1.

From the Windows taskbar on your computer, click

Start

button and then click

Control

Panel

.

2.

Click

Network and Sharing Center

to open the Network and Sharing Center window.

Figure 10:

Control Panel-Network and Sharing Center Window

3.

Click

Manage wireless networks

under Control Panel Home side panel to open the

Manage Wireless Networks

window.

4.

Click

Add

to open the Manually Connect to a Wireless Network

window.

Figure 11:

Manually Connect to a Wireless Network Window

5.

Click

Manually create a network profile

to open another Manually Connect to a Wireless

Network window

.