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Page 11 / 60 Scroll up to view Page 6 - 10
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
11
Chapter 2
Getting Started
Introduction
Welcome to the next generation of ultra high-speed wireless gateways. The ARRIS
SURFboard® SBG7580-AC is a combination DOCSIS 3.0® cable modem and four-port Ethernet
router with Wi-Fi. It uses DOCSIS 3.0 technology to provide ultra high-speed Internet access on
your home or small business network. Using the connection capabilities of the gateway, you
can connect your computer and other network-enabled devices via the four Ethernet ports or
the 2.4 GHz and 5 GHz Wireless connections. The SBG7580-AC connects to the existing coaxial
cable connection in your home. The SBG7580-AC also includes a Wi-Fi® Pairing (WPS) button
option for quick and easy connections for your WPS-enabled wireless devices.
This guide provides instructions for installing and configuring your SBG7580-AC, setting up
secure wireless network connections, and managing your gateway and network
configurations.
In The Box
Before installing the SBG7580-AC, check that the following items are also included in the box.
If any items are missing, please call ARRIS Technical Support at
1-877-466-8646
for assistance.
Table 1.
SBG7580-AC Package Contents
Item
Description
SBG7580-AC
Wireless Gateway
High-speed DOCSIS 3.0 cable modem,
wireless access point, and four-port Ethernet
router
Power Cord
Power cord for an electrical wall outlet
connection
Ethernet Cable
Standard Category 5e (CAT5e) or higher
network cable
Page 12 / 60
Chapter 2
:
Getting Started
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
12
Item
Description
Software License &
Regulatory Card
Contains safety and regulatory information,
software license, and warranty for the
gateway.
Support Information
Card
Provides contact information for obtaining
technical support assistance with any issues
you may have with your SURFboard device.
SBG7580-AC Quick
Start Guide
Provides basic information for installing the
gateway and setting up a secure wireless
connection on your home network.
Additional Items Needed (Not Included)
The following items are not included in the box and must be purchased separately, if required:
Coaxial (coax) cable, if one is not already connected to a cable wall outlet
RF splitter (for additional coaxial cable connections, such as a set-top box or Smart TV)
Ethernet cable for each additional Ethernet-enabled device
System Requirements
High-speed Internet access account
Web browser access
–
Internet Explorer, Google Chrome, Firefox, or Safari
Compatible operating systems:
Windows®10
Windows 8
Windows 7 Service Pack 1 (SP1)
Note
: Although older versions of Microsoft Windows operating systems are no longer
specifically supported, they should still function with this model
.
Mac® 10.4 or higher
UNIX®
Linux®
Page 13 / 60
Chapter 2
:
Getting Started
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
13
Contact Information
For technical support and additional ARRIS product information:
Visit the ARRIS Support website:
www.arris.com/consumers
(
)
Call ARRIS Technical Support:
1-877-466-8646
Page 14 / 60
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
14
Chapter 3
Product Overview
Front Panel
Figure 1:
SBG7580-AC Front View
Table 2.
SBG7580-AC Front Panel LED Icons
LED Icon
Blinking
On (Solid)
Not applicable
–
icon does not blink.
Power is properly connected.
Scanning for upstream (send) and
downstream (receive) channel
connections.
Upstream (Send) and Downstream
(Receive) channels are connected.
Scanning for an Internet connection.
Gateway is connected to the network
.
Page 15 / 60
Chapter 3
:
Product Overview
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
15
LED Icon
Blinking
On (Solid)
Wi-Fi enabled with encrypted or
unencrypted wireless data activity.
Any of the following applies:
2.4 GHz wireless connection is made
between the SBG7580-AC and another
Wi-Fi enabled wireless device on your
home network; for example, Wi-Fi
telephone, tablet, or laptop.
The WPS Pairing process between the
SBG7580-AC and WPS-enabled
wireless device was successful.
The WPS Pairing process either failed
or did not complete after two minutes.
Wi-Fi enabled with encrypted or
unencrypted wireless data activity.
Any of the following applies:
5 GHz wireless connection is made
between the SBG7580-AC and another
Wi-Fi enabled wireless device on your
home network; for example, Wi-Fi
telephone, tablet, or laptop.
The WPS Pairing process between the
SBG7580-AC and WPS-enabled
wireless device was successful.
The WPS Pairing process either failed
or did not complete after two minutes.
WPS Pairing process is underway
between the SBG7580-AC and a
WPS-enabled wireless device.
WPS-enabled wireless device is
connected.
Not applicable
–
no LED on port.
Not applicable
–
no LED on port.
Wi-Fi Protected Set
up™ (WPS)
Wi-Fi Protected Setup (WPS) is a wireless network setup option that provides a quick and easy
solution for setting up a secure wireless network connection for any WPS-enabled wireless
device; such as a computer, tablet, gaming device, or printer. WPS automatically configures
your wireless network connections and sets up wireless security. See
Connect Your
WPS-Enabled Wireless Device
(page
27
) for more information.

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