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Chapter 3
:
Product Overview
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
16
Rear Panel
Figure 2:
SBG7580-AC Rear View
Table 3.
SBG7580-AC Rear Panel Ports & Connectors
Port Name
Description
Reset Button
Recessed button located on the back of your SBG7580-AC can be
used to either reboot your gateway or reset your gateway
configuration settings.
To reboot (or restart) your SBG7580-AC:
1.
Insert the end of a paper clip or other small object with a
narrow tip into the
Reset
opening on the back of your
SBG7580-AC.
2.
Press and hold the indented
Reset
button for three to four
seconds only.
3.
Remove the paper clip or small object from the
Reset
opening.
To reset your SBG7580-AC configuration back to the factory default
settings:
1.
Insert the end of a paper clip or other small object with a
narrow tip into the
Reset
opening on the back of your
SBG7580-AC.
2.
Press and hold the
Reset
button for 10 seconds or until the
front panel LEDs flash.
3.
Remove the paper clip or small object from the
Reset
opening.
Page 17 / 60
Chapter 3
:
Product Overview
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
17
Port Name
Description
Reset Button
(Continued)
See
Reset the SBG7580-AC Configuration Settings
(page
54
) for more
information on resetting your gateway configuration settings using
the SBG7580-AC Web Manager.
WARNING!
Resetting the gateway configuration settings to
the factory defaults will also delete your custom gateway
configuration, including your user password, wireless network
name (SSID), and other configuration settings. You should first
back up your gateway configuration files before resetting your
gateway. See
Back Up Your Gateway Configuration
(page
53
)
for more information.
10/100/1000
Four one-gigabit Ethernet ports for RJ-45 network cable
connections:
Green
: LED is ON - Indicates a data transfer rate of one gigabit per
second
Green
: LED is Blinking - Indicates data traffic is in progress
Amber
: LED is ON - Indicates a data transfer rate of less than one
gigabit per second
Amber
: LED is Blinking - Indicates data traffic is in progress
Coaxial cable connector
Power Port
100 - 240 VAC Power connector
WARNING!
To avoid any damage to your SBG7580-AC, only
use the power cord provided in the box.
Page 18 / 60
Chapter 3
:
Product Overview
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
18
Gateway Label
Figure 3:
Sample SBG7580-AC Gateway Label
The gateway label is located on the bottom of the SBG7580-AC. It contains the gateway
information that you may need when contacting your service provider or
ARRIS Technical
Support
(page
13
)
.
To receive Internet service, contact your service provider for assistance. You may need to
provide the following information listed on the gateway label:
Gateway Model name (
SBG7580-AC
)
Gateway MAC address (
HFC MAC
)
Gateway Serial number (
SN
)
Page 19 / 60
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright 2016, ARRIS Enterprises, LLC. All rights reserved
.
19
Chapter 4
Installing the Gateway
Caution:
This product is for indoor use only. Do not route the Ethernet cable(s) outside of the
building. Exposure of the cables to lightning could create a safety hazard and damage the
product.
Connect the SBG7580-AC to Your Computer
Before installing your SBG7580-AC:
Check with your service provider (or local cable company) to ensure broadband cable
service is available in your area.
To set up a wireless network, you will need a high-speed Internet connection provided by
an Internet service provider.
Note
: When contacting your service provider, you may need your gateway
information listed on the gateway label located on the bottom of your SBG7580-AC
(see
Gateway Label
page
18
).
Choose a location in your home where your computer and gateway are preferably near
existing cable and electrical wall outlets.
For the best Wi-Fi coverage, a central location in your home or building is recommended.
Note
: The following installation procedure covers the wired Ethernet connection
process so that you can confirm that the SBG7580-AC was properly installed and can
connect to the Internet.
Page 20 / 60
Chapter 4
:
Installing the Gateway
PN 365-095-30452 x.1
SURFboard SBG7580-AC Wireless Gateway User Guide
Copyright ARRIS Enterprises, Inc. 2016. All rights reserved.
20
Figure 4:
SBG7580-AC Connection Diagram
1.
Check that a coaxial cable is already connected to a cable wall outlet or RF splitter (not
included).
2.
Connect the other end of the coaxial cable to the
Cable
connector on the rear of the
SBG7580-AC.
Use your hand to tighten the connectors to avoid damaging them.
3.
Connect the Ethernet cable to an available
Ethernet
port on the rear of the SBG7580-AC.
4.
Connect the other end of the Ethernet cable to the
Ethernet
port on your computer.
Optional
: Repeat steps 3 and 4 for an additional computer or other network device that
you want to install as a wired connection on your home network.
5.
Connect the power cord to the
Power
port on the rear of the SBG7580-AC.
6.
Plug the other end of the power cord into an electrical wall outlet that is not controlled by
a wall switch.
Note
: This automatically powers ON the SBG7580-AC. There may be up to a 15
second delay for the
Power
LED on the SBG7580-AC front panel to light up after the
power is connected.
Establish an Internet Connection
Although your computer may already be configured to automatically access the Internet, you
should still perform the following gateway connectivity test to verify that the devices were
connected properly.
1.
Power ON the computer connected to the SBG7580-AC if it is turned off, and then log in.
2.
Contact your service provider to activate (provision) the SBG7580-AC. You may have to
provide the
HFC MAC ID
listed on the gateway label.

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