Chapter 3

:

Product Overview

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

16

Rear Panel

Figure 2:

SBG7580-AC Rear View

Table 3.

SBG7580-AC Rear Panel Ports & Connectors

Port Name

Description

Reset Button

Recessed button located on the back of your SBG7580-AC can be

used to either reboot your gateway or reset your gateway

configuration settings.

To reboot (or restart) your SBG7580-AC:

1.

Insert the end of a paper clip or other small object with a

narrow tip into the

Reset

opening on the back of your

SBG7580-AC.

2.

Press and hold the indented

Reset

button for three to four

seconds only.

3.

Remove the paper clip or small object from the

Reset

opening.

To reset your SBG7580-AC configuration back to the factory default

settings:

1.

Insert the end of a paper clip or other small object with a

narrow tip into the

Reset

opening on the back of your

SBG7580-AC.

2.

Press and hold the

Reset

button for 10 seconds or until the

front panel LEDs flash.

3.

Remove the paper clip or small object from the

Reset

opening.

Chapter 3

:

Product Overview

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

17

Port Name

Description

Reset Button

(Continued)

See

Reset the SBG7580-AC Configuration Settings

(page

54

) for more

information on resetting your gateway configuration settings using

the SBG7580-AC Web Manager.

WARNING!

Resetting the gateway configuration settings to

the factory defaults will also delete your custom gateway

configuration, including your user password, wireless network

name (SSID), and other configuration settings. You should first

back up your gateway configuration files before resetting your

gateway. See

Back Up Your Gateway Configuration

(page

53

)

for more information.

10/100/1000

Four one-gigabit Ethernet ports for RJ-45 network cable

connections:



Green

: LED is ON - Indicates a data transfer rate of one gigabit per

second



Green

: LED is Blinking - Indicates data traffic is in progress



Amber

: LED is ON - Indicates a data transfer rate of less than one

gigabit per second



Amber

: LED is Blinking - Indicates data traffic is in progress

Coaxial cable connector

Power Port

100 - 240 VAC Power connector

WARNING!

To avoid any damage to your SBG7580-AC, only

use the power cord provided in the box.

Chapter 3

:

Product Overview

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

18

Gateway Label

Figure 3:

Sample SBG7580-AC Gateway Label

The gateway label is located on the bottom of the SBG7580-AC. It contains the gateway

information that you may need when contacting your service provider or

ARRIS Technical

Support

(page

13

)

.

To receive Internet service, contact your service provider for assistance. You may need to

provide the following information listed on the gateway label:



Gateway Model name (

SBG7580-AC

)



Gateway MAC address (

HFC MAC

)



Gateway Serial number (

SN

)

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

19

Chapter 4

Installing the Gateway

Caution:

This product is for indoor use only. Do not route the Ethernet cable(s) outside of the

building. Exposure of the cables to lightning could create a safety hazard and damage the

product.

Connect the SBG7580-AC to Your Computer

Before installing your SBG7580-AC:



Check with your service provider (or local cable company) to ensure broadband cable

service is available in your area.

To set up a wireless network, you will need a high-speed Internet connection provided by

an Internet service provider.

Note

: When contacting your service provider, you may need your gateway

information listed on the gateway label located on the bottom of your SBG7580-AC

(see

Gateway Label

page

18

).



Choose a location in your home where your computer and gateway are preferably near

existing cable and electrical wall outlets.

For the best Wi-Fi coverage, a central location in your home or building is recommended.

Note

: The following installation procedure covers the wired Ethernet connection

process so that you can confirm that the SBG7580-AC was properly installed and can

connect to the Internet.

Chapter 4

:

Installing the Gateway

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright ARRIS Enterprises, Inc. 2016. All rights reserved.

20

Figure 4:

SBG7580-AC Connection Diagram

1.

Check that a coaxial cable is already connected to a cable wall outlet or RF splitter (not

included).

2.

Connect the other end of the coaxial cable to the

Cable

connector on the rear of the

SBG7580-AC.

Use your hand to tighten the connectors to avoid damaging them.

3.

Connect the Ethernet cable to an available

Ethernet

port on the rear of the SBG7580-AC.

4.

Connect the other end of the Ethernet cable to the

Ethernet

port on your computer.

Optional

: Repeat steps 3 and 4 for an additional computer or other network device that

you want to install as a wired connection on your home network.

5.

Connect the power cord to the

Power

port on the rear of the SBG7580-AC.

6.

Plug the other end of the power cord into an electrical wall outlet that is not controlled by

a wall switch.

Note

: This automatically powers ON the SBG7580-AC. There may be up to a 15

second delay for the

Power

LED on the SBG7580-AC front panel to light up after the

power is connected.

Establish an Internet Connection

Although your computer may already be configured to automatically access the Internet, you

should still perform the following gateway connectivity test to verify that the devices were

connected properly.

1.

Power ON the computer connected to the SBG7580-AC if it is turned off, and then log in.

2.

Contact your service provider to activate (provision) the SBG7580-AC. You may have to

provide the

HFC MAC ID

listed on the gateway label.