Chapter 1

:

Safety and Regulatory Information

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

6



Place this device in a location that is close enough to an electrical outlet to accommodate

the length of the power cord.



Place the device to allow for easy access when disconnecting the power cord of the device

from the AC wall outlet.



Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug

can be fully inserted with no part of the blades exposed.



Place this device on a stable surface.



Avoid damaging the device with static by touching the coaxial cable when it is attached to

the earth-grounded coaxial cable-TV wall outlet.



Always first touch the coaxial cable connector on the device when disconnecting or

reconnecting the Ethernet cable from the device or user’s PC.



Installation of an AC surge protector in the AC outlet to which this device is connected is

recommended. This is to avoid damaging the device by local lightning strikes and other

electrical surges.



Postpone installation until there is no risk of thunderstorm or lightning activity in the area.



Avoid using a telephone (other than a cordless type) during an electrical storm. There is a

remote risk of electric shock from lightning. For added protection, unplug the device from

the wall outlet and disconnect the cables to avoid damage to this device from lightning

and power surges.



Do not use this product near water. For example, near a bathtub, washbowl, kitchen sink,

laundry tub, swimming pool, or in a wet basement.



Do not use the telephone to report a gas leak in the vicinity of the leak.



Do not cover the device or block the airflow to the device with any other objects. Keep the

device away from excessive heat and humidity and keep the device free from vibration

and dust.



Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do

not spray cleaners directly on the device or use forced air to remove dust.



For added protection, unplug the device from the wall outlet and disconnect the cables to

avoid damage to this device during lightning activity or power surges.

CAUTION

: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL

Listed or CSA Certified Telecommunication Line Cord, or national equivalent.



Upon completion of any service or repairs to this device, ask the service technician to

perform safety checks to determine that the device is in safe operating condition.



Do not open the device. Do not perform any servicing other than that contained in the

installation and troubleshooting instructions. Refer all servicing to qualified service

personnel.



This device should not be used in an environment that exceeds 104° F (40° C).

SAVE THESE INSTRUCTIONS

Chapter 1

:

Safety and Regulatory Information

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

7

Note to CATV System Installer

—

This r

eminder is provided to call the CATV system installer’s

attention to Section 820.93 of the National Electric Code, which provides guidelines for proper

grounding and, in particular, specifies that the Coaxial cable shield must be connected to the

grounding system of the building, as close to the point of cable entry as practical.

FCC Statements

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the device off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:



Reorient or relocate the receiving antenna.



Increase the separation between the device and receiver.



Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.



Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) This device must

accept any interference received, including interference that may cause undesired operation.

FCC Caution

: Any changes or modifications not expressly approved by ARRIS could void the

user’s authority to operate the equipment.

FCC Declaration of Conformity

ARRIS Enterprises, LLC, 3871 Lakefield Drive, Suwanee, GA 30024, declares that the SURFboard

DOCSIS 3.0 Wireless Gateway-SBG7580-AC complies with 47 CFR Parts 2 and 15 of the FCC

rules as a Class B digital device.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. To comply with the FCC RF exposure compliance requirements, the separation

distance

between the antenna and any person’s body (including hands, wrists, feet and

ankles) must be at least 8 inches (20 centimeters).

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter except those already approved in this filing.

Chapter 1

:

Safety and Regulatory Information

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

8

The availability of some specific channels and/or operational frequency bands are country

dependent and are firmware programmed at the factory to match the intended destinations.

The firmware setting is not accessible by the end user.

Industry Canada (IC) Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the

following two conditions:



This device may not cause interference, and



This device must accept any interference, including interference that may cause undesired

operation of the device.

CAN ICES-3 (B)/NMB-3 (B)

In Canada, RLAN devices are restricted from using the 5600-5650 MHz frequency band.

Caution

: To reduce the potential for harmful interference to co-channel mobile satellite

systems, use of the 5150-5250 MHz frequency band is restricted to indoor use only.

High power radars are allocated as primary users (meaning they have priority) of 5250-5350

MHz and 5650-5850 MHz frequency bands. These radars could cause interference and/or

damage to License Exempt

–

Local Area Network (LE-LAN) devices.

IC Radiation Exposure Statement

Important Note

: This equipment complies with IC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with a minimum

distance of 20 centimeters between the radiator and your body.

Avis D'Industrie Canada (IC)

Cet appareil est conforme à la réglementation RSS-210 d'Industrie Canada. Son utilisation est

assujettie aux deux conditions suivantes:



Cet appareil ne doit pas causer d'interférences et



Cet appareil doit accepter toute interférence reçue, y compris les interférences causant un

fonctionnement non désiré.

CAN ICES-3 (B)/NMB-3 (B)

Au Canada, les appareils de réseau local sans fil ne sont pas autorisés à utiliser les bandes de

fréquence 5600-5650 MHz.

Avertissement

: afin de réduire les risques de brouillage préjudiciable aux systèmes de

satellites mobiles utilisant les mêmes canaux, les dispositifs fonctionnant dans la bande 5150-

5250 MHz sont réservés uniquement pour une utilisation à l'intérieur

Les radars à haute puissance sont définis en tant qu'utilisateurs principaux (c.-à-d. prioritaires)

des bandes de fréquences 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer de

l'interférence ou des dommages susceptibles de nuire aux appareils exempts de licence

–

réseau local (LAN-EL).

Chapter 1

:

Safety and Regulatory Information

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

9

Déclaration de IC sur L'Exposition aux Rayonnements

Note Importante

: cet équipement est conforme aux limites d'exposition aux rayonnements

établies par IC pour un environnement non contrôlé. Cet équipement doit être installé et utilisé

de manière à maintenir une distance d'au moins 20 cm entre la source de rayonnement et

votre corps.

Wireless LAN Information

Note

: This applies to devices that provide Wi-Fi capability.

This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS)

and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. The device

is designed to be interoperable with any other wireless DSSS and OFDMA products that

comply with:



The IEEE 802.11 Standard on Wireless LANs (Revision AC, Revision B, Revision G, and

Revision N), as defined and approved by the Institute of Electrical Electronics Engineers



The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility

Alliance (WECA).

Restrictions on the Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the

proprietor of the building or responsible representatives of the organization. For example,

using wireless equipment in any environment where the risk of interference to other devices

or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific

organization or environment, you are encouraged to ask for authorization to use the device

prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by

unauthorized modification of the devices included with this product, or the substitution or

attachment of connecting cables and equipment other than specified by the manufacturer.

Correction of the interference caused by such unauthorized modification, substitution, or

attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or

violation of government regulations that may arise from failing to comply with these

guidelines.

Note

: The use of the 5150-5250 MHz frequency band is restricted to Indoor Use Only.

Chapter 1

:

Safety and Regulatory Information

PN 365-095-30452 x.1

SURFboard SBG7580-AC Wireless Gateway User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved

.

10

Security Warning

: This device allows you to create a wireless network. Wireless network

connections may be accessible by unauthorized users. For more information on how to

protect your network, see

Protecting & Monitoring Your Wireless Network

(page

38

) in this

guide for more information or visit the ARRIS Support website at

www.arris.com/consumers

.

Caring for the Environment by Recycling Your ARRIS

Equipment

Please do not dispose of this product or any included electronic accessories, i.e., power

supply or battery, with your residential or commercial waste. ARRIS devices may be

disposed of through the ARRIS Product Recycling program, further described at

corporateresponsibility.arrisi.com/phoenix.zhtml

(

).

You may also contact your local community authorities for information regarding where

you may dispose of your ARRIS devices.