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Contents
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
ix
365-095-25781 x.1
Figure 53 – Advanced Create Port Triggers Screen
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62
Figure 54 – Advanced Port Triggers Screen
.........................................................................................................................................
62
Figure 55 – Commonly Used Port Forwarding Port Numbers List
..............................................................................................
63
Figure 56 – Advanced Port Forwarding Screen
..................................................................................................................................
64
Figure 57 – Advanced DMZ Host Screen
...............................................................................................................................................
65
Figure 58 – Firewall Protection Level Screen
.......................................................................................................................................
67
Figure 59 – Firewall Parental Control-Set Time Zone Screen
........................................................................................................
68
Figure 60 – Firewall Parental Control Screen
.......................................................................................................................................
69
Figure 61 – Firewall Local Log Screen
....................................................................................................................................................
70
Figure 62 – Firewall Remote Log Screen
...............................................................................................................................................
71
Page 12 / 86
Getting Started
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
1
365-095-25781 x.1
Getting Started
The ARRIS Motorola SURFboard® SBG6700-AC Wireless Cable Modem Gateway is an all in one wireless
DOCSIS 3.0® cable modem and two-port Ethernet router device. It provides secure ultra high-speed
wired and wireless broadband connections for your computer and other wireless network devices on
your home or small business network. The SBG6700-AC also includes a Wi-Fi® Pairing button option for
quick and easy connections for your wireless devices.
This guide provides instructions for installing and configuring the SBG6700-AC, setting up secure
wireless network connections, and managing your gateway and network configurations.
In The Box
Before installing the SBG6700-AC, check that the following items are also included in the box. If any
items are missing, please call ARRIS Technical Support at
1-877-466-8646
for assistance.
Table 1: SBG6700-AC Package Contents
Item
Description
SBG6700-AC Wireless
Cable Modem Gateway
High-speed DOCSIS 3.0 cable modem, wireless
access point, and 2-port Ethernet router
Power Supply
Power adapter and cord for an electrical wall
outlet connection
Ethernet Cable
Standard Category 5 (CAT5) or higher network
cable
Software License &
Regulatory Card
Safety and regulatory information, software
license, and warranty for the gateway
1
Page 13 / 86
Getting Started
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
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365-095-25781 x.1
Item
Description
SBG6700-AC Quick Start
Guide
Provides basic information for installing the
gateway and setting up a secure wireless
connection on your home network.
Additional Items You May Need
•
Coaxial (coax) cable, if one is not already connected to a cable wall outlet
•
RF splitter (for additional coaxial cable connections, such as a set-top box or Smart TV)
System Requirements
•
High-speed Internet access account
•
Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
•
Compatible operating systems:
ο
Windows® 8
ο
Windows 7 Service Pack 1 (SP1)
ο
Windows Vista™ SP2 or later
ο
Windows XP SP3
Note
: Microsoft no longer supports Windows XP. The SBG6700-AC should still function without any
problems.
ο
Mac® 10.4 or higher
ο
UNIX®
ο
Linux®
Contact Information
For technical support and additional ARRIS product information:
•
Visit the ARRIS Support website:
www.arrisi.com/consumer
•
Call ARRIS Technical Support:
1-877-466-8646
Page 14 / 86
Product Overview
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
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365-095-25781 x.1
Product Overview
Front Panel
Figure 1 – SBG6700-AC Front View
Table 2: SBG6700-AC Front Panel LED Icons
LED Icon
Blinking
On (Solid)
Not applicable – no LED on
button.
Note
: The
Wireless
LED will blink
Amber
to indicate the WPS
Pairing process is in progress.
Not applicable – no LED on button.
Not applicable – icon does not
blink.
Green
: Power is properly connected.
Scanning for a downstream
(receive) channel connection.
Green
: Non-bonded downstream channel
is connected.
Blue*
: High-speed Internet connection
with bonded downstream channels.
2
Page 15 / 86
Product Overview
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
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365-095-25781 x.1
LED Icon
Blinking
On (Solid)
Scanning for an upstream (send)
channel connection.
Green
: Non-bonded upstream channel is
connected.
Blue*
: High-speed Internet connection
with bonded upstream channels.
Scanning for an Internet
connection.
Green
: Startup process completed.
Green
: Wi-Fi enabled with
encrypted wireless data activity.
Amber
: WPS Pairing process is
underway between the
SBG6700-AC and a WPS-enabled
wireless device.
Green
: Any of the following applies:
•
2.4 GHz
wireless connection is made
between the SBG6700-AC and another
Wi-Fi enabled device on your home
network; for example, Wi-Fi telephone,
tablet, or laptop.
•
The WPS Pairing process between the
SBG6700-AC and WPS-enabled wireless
device was successful.
•
The WPS Pairing process either failed or
did not complete after two minutes.
Green
: Wi-Fi enabled with
encrypted wireless data activity.
Amber
: WPS Pairing process is
underway between the
SBG6700-AC and a WPS-enabled
wireless device.
Green
: Any of the following applies:
•
5 GHz
wireless connection is made
between the SBG6700-AC and another
Wi-Fi enabled device on your home
network; for example, Wi-Fi telephone,
tablet, or laptop.
•
The WPS Pairing process between the
SBG6700-AC and WPS-enabled wireless
device was successful.
•
The WPS Pairing process either failed or
did not complete after two minutes.
*
Indicates DOCSIS 3.0 operation (high-speed Internet access) which may not be available in all
locations. Check with your service provider for availability in your area.
Wi-Fi Protected Setup™ (WPS)
Wi-Fi Protected Setup (WPS) is a wireless network setup option that provides a quick and easy solution
for setting up a secure wireless network connection for any WPS-enabled wireless device; such as a
computer, tablet, gaming device, or printer. WPS automatically configures your wireless network
connections and sets up wireless security. See
Use the SBG6700-AC WPS Pairing Button
for more
information.

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