Contents

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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User Guide

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Figure 53 – Advanced Create Port Triggers Screen

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Figure 54 – Advanced Port Triggers Screen

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Figure 55 – Commonly Used Port Forwarding Port Numbers List

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Figure 56 – Advanced Port Forwarding Screen

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Figure 57 – Advanced DMZ Host Screen

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Figure 58 – Firewall Protection Level Screen

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Figure 59 – Firewall Parental Control-Set Time Zone Screen

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Figure 60 – Firewall Parental Control Screen

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Figure 61 – Firewall Local Log Screen

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Figure 62 – Firewall Remote Log Screen

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Getting Started

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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User Guide

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Getting Started

The ARRIS Motorola SURFboard® SBG6700-AC Wireless Cable Modem Gateway is an all in one wireless

DOCSIS 3.0® cable modem and two-port Ethernet router device. It provides secure ultra high-speed

wired and wireless broadband connections for your computer and other wireless network devices on

your home or small business network. The SBG6700-AC also includes a Wi-Fi® Pairing button option for

quick and easy connections for your wireless devices.

This guide provides instructions for installing and configuring the SBG6700-AC, setting up secure

wireless network connections, and managing your gateway and network configurations.

In The Box

Before installing the SBG6700-AC, check that the following items are also included in the box. If any

items are missing, please call ARRIS Technical Support at

1-877-466-8646

for assistance.

Table 1: SBG6700-AC Package Contents

Item

Description

SBG6700-AC Wireless

Cable Modem Gateway

High-speed DOCSIS 3.0 cable modem, wireless

access point, and 2-port Ethernet router

Power Supply

Power adapter and cord for an electrical wall

outlet connection

Ethernet Cable

Standard Category 5 (CAT5) or higher network

cable

Software License &

Regulatory Card

Safety and regulatory information, software

license, and warranty for the gateway

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Getting Started

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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User Guide

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Item

Description

SBG6700-AC Quick Start

Guide

Provides basic information for installing the

gateway and setting up a secure wireless

connection on your home network.

Additional Items You May Need

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Coaxial (coax) cable, if one is not already connected to a cable wall outlet

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RF splitter (for additional coaxial cable connections, such as a set-top box or Smart TV)

System Requirements

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High-speed Internet access account

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Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari

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Compatible operating systems:

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Windows® 8

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Windows 7 Service Pack 1 (SP1)

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Windows Vista™ SP2 or later

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Windows XP SP3

Note

: Microsoft no longer supports Windows XP. The SBG6700-AC should still function without any

problems.

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Mac® 10.4 or higher

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UNIX®

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Linux®

Contact Information

For technical support and additional ARRIS product information:

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Visit the ARRIS Support website:

www.arrisi.com/consumer

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Call ARRIS Technical Support:

1-877-466-8646

Product Overview

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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User Guide

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Product Overview

Front Panel

Figure 1 – SBG6700-AC Front View

Table 2: SBG6700-AC Front Panel LED Icons

LED Icon

Blinking

On (Solid)

Not applicable – no LED on

button.

Note

: The

Wireless

LED will blink

Amber

to indicate the WPS

Pairing process is in progress.

Not applicable – no LED on button.

Not applicable – icon does not

blink.

Green

: Power is properly connected.

Scanning for a downstream

(receive) channel connection.

Green

: Non-bonded downstream channel

is connected.

Blue*

: High-speed Internet connection

with bonded downstream channels.

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Product Overview

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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User Guide

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LED Icon

Blinking

On (Solid)

Scanning for an upstream (send)

channel connection.

Green

: Non-bonded upstream channel is

connected.

Blue*

: High-speed Internet connection

with bonded upstream channels.

Scanning for an Internet

connection.

Green

: Startup process completed.

Green

: Wi-Fi enabled with

encrypted wireless data activity.

Amber

: WPS Pairing process is

underway between the

SBG6700-AC and a WPS-enabled

wireless device.

Green

: Any of the following applies:

•

2.4 GHz

wireless connection is made

between the SBG6700-AC and another

Wi-Fi enabled device on your home

network; for example, Wi-Fi telephone,

tablet, or laptop.

•

The WPS Pairing process between the

SBG6700-AC and WPS-enabled wireless

device was successful.

•

The WPS Pairing process either failed or

did not complete after two minutes.

Green

: Wi-Fi enabled with

encrypted wireless data activity.

Amber

: WPS Pairing process is

underway between the

SBG6700-AC and a WPS-enabled

wireless device.

Green

: Any of the following applies:

•

5 GHz

wireless connection is made

between the SBG6700-AC and another

Wi-Fi enabled device on your home

network; for example, Wi-Fi telephone,

tablet, or laptop.

•

The WPS Pairing process between the

SBG6700-AC and WPS-enabled wireless

device was successful.

•

The WPS Pairing process either failed or

did not complete after two minutes.

*

Indicates DOCSIS 3.0 operation (high-speed Internet access) which may not be available in all

locations. Check with your service provider for availability in your area.

Wi-Fi Protected Setup™ (WPS)

Wi-Fi Protected Setup (WPS) is a wireless network setup option that provides a quick and easy solution

for setting up a secure wireless network connection for any WPS-enabled wireless device; such as a

computer, tablet, gaming device, or printer. WPS automatically configures your wireless network

connections and sets up wireless security. See

Use the SBG6700-AC WPS Pairing Button

for more

information.