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Page 36 / 86 Scroll up to view Page 31 - 35
Managing Your Gateway and Connected Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
25
365-095-25781 x.1
Help Links
Provides a concise list of your gateway configuration settings with applicable links for easy access when
you click
Help, About
on the SBG6700-AC Main Menu. The link opens the related configuration screen.
Figure 24 – Help Links Screen
Field Level Help
More specific help information is available throughout the web manager for field level help when you
click
Help
located to the right of the applicable field (see sample screenshot below).
Page 37 / 86
Managing Your Gateway and Connected Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
26
365-095-25781 x.1
View the Gateway Product Information
The Status Product Information screen displays general product information, including the software (or
firmware) version and the current network connection status of the gateway.
To open the Status Product Information page:
1.
Click
Status
on the SBG6700-AC Main Menu.
2.
Click
Product Information
from the Status submenu options.
3.
Click the
Refresh
button (
F5
) in your web browser to reload the information on the screen.
Figure 25 – SBG6700-AC Status – Product Information Screen
View the Gateway Status
The Status Connection screen displays information about the RF upstream and downstream channels,
including downstream channel frequency, upstream channel ID, and upstream and downstream signal
power and modulation.
This screen also displays IP lease information including the current IP address of the cable modem, the
duration of both leases, the expiration time of both leases, and the current system time from the
DOCSIS time server.
To open the Status Connection screen:
1.
Click
Status
on the SBG6700-AC Main Menu.
2.
Click
Connection
from the Status submenu options.
Page 38 / 86
Managing Your Gateway and Connected Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
27
365-095-25781 x.1
Figure 26 – SBG6700-AC Status Connection Screen
Back Up Your Gateway Configuration
You can save a backup copy of the current gateway configuration settings to your local computer. You
can use the backup file to restore your custom gateway settings in the event that you made changes
that you no longer want.
We highly recommend that you perform the gateway configuration backup
using the SBG6700-AC default login username and password.
Page 39 / 86
Managing Your Gateway and Connected Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
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365-095-25781 x.1
To create a back up copy of your gateway settings:
1.
Click
Basic
on the SBG6700-AC Main Menu.
2.
Click
Backup and Restore
from the Basic submenu options.
Figure 27 – SBG6700-AC Backup and Restore Screen
3.
Click
Backup
and then click
OK
at the “Select ‘Save’ when prompted“ message.
4.
Click
Save
to create a backup file of your SBG6700-AC configuration. A download is complete
message will display.
Note
:
GatewaySettings.bin
is the default file name for your backup configuration file.
5.
Click
Open
or
Open folder
to open the configuration file or click
View downloads
to display a list of your
configuration files in the Downloads folder on your computer.
Restore Your Gateway Settings
WARNING
!
This action will delete your current gateway configuration settings and
allow you to restore a previously saved gateway configuration.
Note
: After the configuration settings are restored, the gateway will automatically reboot and you will have
to log on using the default username (
admin
) and password (
password
).
1.
Click
Basic
on the SBG6700-AC Main Menu.
1.
Click
Backup and Restore
from the Basic submenu options.
2.
Click
Browse
to search for a previously saved gateway configuration file from the Downloads folder
on your computer.
3.
Click
Restore
.
The gateway will automatically reboot.
Reset Your Gateway Settings
At any time, you can reset the SBG6700-AC gateway configuration settings and your user name and
password back to the default factory settings. There are two methods available for resetting the
gateway configuration settings on the SBG6700-AC:
•
Using the SBG6700-AC Reset button, see
Reset button
•
Using the SBG6700-AC Web Manager (see next page)
Page 40 / 86
Managing Your Gateway and Connected Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway
•
User Guide
29
365-095-25781 x.1
WARNING!
This process also deletes any custom gateway configurations you may
have already created. We recommend that you create a backup copy of your gateway
configuration before resetting the gateway. See
Back Up Your Gateway Configuration
for more information.
From the SBG6700-AC Web Manager, do the following to open the Status Security screen:
1.
Click
Status
on the SBG6700-AC Main Menu.
2.
Click
Security
from the Status submenu options.
Figure 28 – Restore Factory Defaults Screen
3.
Select
Yes
under Restore Factory Defaults.
4.
Click
Apply
to reset the default username and password, and restore the original gateway
configuration.
The message,
This action will restore factory default settings. Please reboot the modem for
new settings to take effect
, displays.
5.
Click
OK
.
6.
Click
Status
on the SBG6700-AC Main Menu.
7.
Click
Configuration
from the Status submenu options to display the Status Configuration screen.
8.
Click
Reboot
.
9.
Log back in using the default username and password.
ο
Username:
admin
ο
Password:
password

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