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System Requirements
The Touchstone Data Gateway operates with most computers. The following de-
scribes requirements for each operating system; see the documentation for your
system for details on enabling and configuring networking.
To use the Data Gateway, you need DOCSIS or Euro-DOCSIS high-speed Internet
service from your cable company.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the DG950, but may not be able to make maximum
use of DG950 throughput.
CPU: P4, 3GHz or faster
RAM: 1GB or greater
Hard drive: 7200 RPM or faster
Ethernet: Gig-E (1000BaseT)
Note:
CAT5e Ehternet cable is required for gigabit Ethernet (Gig-E), not reg-
ular CAT5 cable.
Windows
Windows XP, Windows Vista, or Windows 7. A supported Ethernet or wireless LAN
connection must be available.
MacOS
MacOS X. A supported Ethernet or wireless LAN connection must be available.
Linux/other Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported
Ethernet or wireless LAN connection must be available.
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
11
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12
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG950 Data Gateway User’s Guide
About this Manual
This manual covers the Touchstone DG950 Data Gateway. The model number is on
the label affixed to the Data Gateway.
See the image at the left.
What About Security?
Having a high-speed, always-on connection to the Internet requires a certain
amount of responsibility to other Internet users—including the need to maintain a
reasonably secure system. While no system is 100% secure, you can use the fol-
lowing tips to enhance your system’s security:
Keep your operating system updated with the latest security patches. Run
the system update utility at least weekly.
Keep your email program updated with the latest security patches. In addi-
tion, avoid opening email containing attachments, or opening files sent
through chat rooms, whenever possible.
Install a virus checker and keep it updated.
Avoid providing web or file-sharing services over your Data Gateway. Be-
sides certain vulnerability problems, most cable companies prohibit running
servers on consumer-level accounts and may suspend your account for vi-
olating your terms of service.
Use the cable company’s mail servers for sending email.
Avoid using
proxy
software unless you are certain that it is not open for
abuse by other Internet users (some are shipped open by
default). Crimi-
nals can take advantage of open proxies to hide their identity when break-
ing into other computers or sending spam. If you have an open proxy, your
cable company may suspend your account to protect the rest of the net-
work.
Wireless LAN security is enabled by default on the Data Gateway (for the
same reasons that you should run only secured proxies). See the security
label (shown on image at the left) for the factory security settings.
If you
need to modify the wireless security settings, see
Configuring Your Wireless
Connection
.
°
° °°°
Model Number
Security Label
Page 13 / 49
Ethernet or Wireless?
There are two ways to connect your computer (or other equipment) to the Data
Gateway. The following will help you decide which is best for you:
Ethernet
Ethernet is a standard method of connecting two or more computers into a Local
Area Network (LAN). You can use the Ethernet connection if your computer has
built-in Ethernet hardware.
Note
:
To connect more than four computers to the DG950 through the Ether-
net ports, you need an Ethernet hub (available at computer retailers).
The Data Gateway package comes with one 6-foot (1.9m) Ethernet cable (the con-
nectors look like wide telephone connectors); you can purchase more cables if nec-
essary at a computer retailer. If you are connecting the Data Gateway directly to a
computer, or to an Ethernet hub with a cross-over switch, ask for Category 5e
(CAT5e) straight-through cable. CAT5e cable is required for gigabit Ethernet (Gig-
E), not regular CAT5 cable.
Wireless
Wireless access lets you connect additional (wireless-capable) devices to Data Gate-
way. The 802.11 wireless LAN standard allows one or more computers to access the
DG950 using a wireless (radio) signal. These connections are in addition to the con-
nections supported via Ethernet.
Note
:
You can use the wireless connection if your computer has a built-in or af-
termarket wireless card. To learn more about which wireless hardware
works best with your computer, see your computer dealer.
Both
If you have two or more computers, you can use Ethernet for up to four devices and
wireless for the others.
To connect five or more computers to the Ethernet ports,
you will need an Ethernet hub (available at computer retailers.)
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
13
Ethernet Cable
Page 14 / 49
14
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG950 Data Gateway User’s Guide
Installing and Connecting Your Data
Gateway
Before you start, make sure that:
You have contacted your cable company and verified that they provide data
service using standard DOCSIS technology.
You have all the
items you need
.
Cable and power outlets are available near the computer. If a cable outlet is
not conveniently located, your cable company can install a new one.
If you have ordered service, your cable company should configure the Data Gate-
way automatically. You need only follow the instructions in this section to install
and connect the Data Gateway.
Page 15 / 49
Front Panel
The front of the Data Gateway has the following indicators:
A
WPS
button/indicator: begins associating the Data Gateway with a wireless
device. Light indicates Wireless Protected Setup (WPS) is active.
B
WLAN
: indicates the status of the wireless LAN.
C
LAN
: indicates Ethernet connectivity between the Data Gateway and com-
puters.
D
Online
: indicates internet data transmission status.
E
US
: indicates upstream connectivity.
F
DS
: indicates downstream connectivity.
G
Power
: indicates whether AC power is available to the unit.
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
15
DG950
Power
LAN
DS
US
Online
WLAN
B
E
C
A
D
F
G
DG950A/S

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