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8
If you are using TCP/IPv6, click
Configure IPv6
near the bottom of the pre-
vious window.
9
Choose
Automatically
from the Configure IPv6 drop-down menu and click
OK
.
10
Close the System Properties application.
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
36
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Using the Data Gateway
This chapter describes the controls and features available on the Touchstone Data
Gateway, and covers basic troubleshooting procedures.
•
Setting up Your Computer to Use the Data Gateway
•
Indicator Lights for the DG950
•
Using the Reset Button
Setting up Your Computer to Use the Data Gateway
Follow the instructions in the information packet supplied by your cable company.
Contact your cable company if you need help setting up your computer.
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
37
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38
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG950 Data Gateway User’s Guide
Indicator Lights for the DG950
The Touchstone Data Gateway has six LED indicator lights to assist in troubleshoot-
ing.
Patterns: Normal Operation (LAN)
The following table shows light patterns for the Ethernet and wireless LANs during
normal operation.
Mode
LAN
WLAN
AC Power
On
= Computer
Connected
Off = Computer
not connected
Flash
= Com-
puter Activity
On
= WiFi
Enabled
Off = WiFi
Disabled
Flash
=
Computer Activity
No AC Power
Off
Off
Firmware Upgrade
(normal operation)
(normal operation)
DG950
Power
LAN
DS
US
Online
WLAN
Power
DS
US
Online
LAN
WLAN
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39
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG950 Data Gateway User’s Guide
Patterns: Normal Operation (WAN)
The following table shows light patterns during normal operation.
Note 1
:
Your cable company may configure the Data Gateway to always display
the
DS
and
US
indicators in green regardless of the connection speed or
swap the meaning (speed indication) of yellow and green.
Mode
Power
DS
US
Online
AC Power
Good
On
Yellow
1
=
Connected to
the
Internet
(high speed)
Green
1
=
Connected to
the Internet
(ultra-high
speed)
Flash
= Not
connected to
the
Internet
Yellow
1
=
Connected to
the
Internet
(high speed)
Green
1
=
Connected to
the Internet
(ultra-high
speed)
Flash
= Not
connected to
the
Internet
On
=
Internet
available
Off =
Internet not
available
No AC
Power
Off
Off
Off
Off
Firmware
Upgrade
On
Flash
Flash
On
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Patterns: Startup Sequence
The following tables show the Data Gateway light patterns during the startup se-
quence.
Note
:
The
DS
and
US
indicators flash yellow during startup, and turn green if
the Data Gateway establishes an ultra-high speed connection. For some
cable companies these colors may be reversed.
DS
US
Online
Description
Flash
Off
Off
Downstream search
On
Flash
Off
Downstream found; upstream search
On
On
Flash
Downstream and Upstream found;
retrieving setup information from
cable operator
On
On
On
Ready for service
Touchstone DG950 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
40
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