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Troubleshooting
10.2
Frequently Asked Questions
10
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© 2010 Verizon. All Rights Reserved.
I cannot access the FiOS Router’s Graphical User Interface? What should
I do?
If you cannot access the FiOS Router’s Graphical User Interface, make sure the
computer connected to the FiOS Router is set up to dynamically receive an
IP address.
I have an FTP or Web server on my network. How can I make it available
to users on the Internet?
For a Web server, enable port forwarding for port 8088 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring
the server to use a static IP address is recommended.)
For an FTP server, enable port forwarding for port 21 to the IP address of the
server. (Configuring the server to use a static IP address is recommended.)
How many computers can be connected through the FiOS Router?
The FiOS Router is capable of 254 connections, but we recommend having no
more than 45 connections. As you increase the number of connections, you
decrease the available speed for each computer.
What is the default user name for the FiOS Router?
The default user name for the FiOS Router is “admin” (all lower case, no
quotation marks). When logging into the FiOS Router the first time (or after
restoring the FiOS Router’s default settings), the user is asked to create a new
user name and password. Enter the new user name and password, write them
down on a piece of paper, and keep it in a safe place. The new user name and
password will be needed to access the User Interface in the future.
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A
Configuring
Quality of
Service
A.0
Introduction
A.1
Traffic Priority
A.2
Traffic Shaping
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© 2010 Verizon. All Rights Reserved.
Quality of Service refers to the capability of
a network device to provide better service
to selected network traffic. This is achieved
by shaping the traffic and processing
higher priority traffic before lower priority
traffic. The FiOS Router provides several
different methods of configuring Quality
of Service.
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FiOS Router User Manual
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© 2010 Verizon. All Rights Reserved.
STOP!
Do not change any Quality of Service settings unless instructed to do so
by the ISP.
A.1
Traffic Priority
Traffic Priority manages and avoids traffic congestion by defining inbound
and outbound priority rules for each device on the FiOS Router. These rules
determine the priority that packets, traveling through the device, will receive.
QoS parameters (DSCP marking and packet priority) are set per packet, on an
application basis.
QoS can be configured using flexible rules, according to the following parameters:
Source/destination IP address, MAC address, or host name
Device
Source/destination ports
Limit the rule for specific days and hours
The FiOS Router supports two priority marking methods for packet prioritization:
DSCP
802.1p Priority
The matching of packets by rules is connection-based, known as Stateful
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Configuring Quality of Service
A.1
Traffic Priority
A
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© 2010 Verizon. All Rights Reserved.
Packet Inspection (SPI), using the FiOS Router’s firewall mechanism. Once a
packet matches a rule, all subsequent packets with the same attributes receive
the same QoS parameters, both inbound and outbound. Connection-based
QoS also allows inheriting QoS parameters by some of the applications that
open subsequent connections. For instance, QoS rules can be defined on SIP,
and the rules will apply to both control and data ports (even if the data ports
are unknown). Applications that support such inheritance have an ALG in the
firewall. They are:
SIP
MSN Messenger/Windows Messenger
TFTP
FTP
MGCP
H.323
Port triggering applications
PPTP
IPSec

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