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171
11.15.3.2
USA Call Waiting
This allows you to place a call on hold while you answer another incoming call on the same
telephone (directory) number.
If there is a second call to your telephone number, you will hear a call waiting tone.
Press the flash key to put the first call on hold and answer the second call.
11.15.3.3
USA Call Transfer
Do the following to transfer an incoming call (that you have answered) to another phone.
1
Press the flash key to put the caller on hold.
2
When you hear the dial tone, dial “*98#” followed by the number to which you want to
transfer the call. to operate the Intercom.
3
After you hear the ring signal or the second party answers it, hang up the phone.
11.15.3.4
USA Three-Way Conference
Use the following steps to make three-way conference calls.
1
When you are on the phone talking to someone (party A), press the flash key to put the
caller on hold and get a dial tone.
2
Dial a phone number directly to make another call (to party B).
3
When party B answers the second call, press the flash key to create a three-way
conversation.
4
Hang up the phone to drop the connection.
5
If you want to separate the activated three-way conference into two individual
connections (with party A
on-line and party B on hold), press the flash key.
6
If you want to go back to the three-way conversation, press the flash key again.
7
If you want to separate the activated three-way conference into two individual
connections again, press the flash key. This time the party B is on-line and party A is on
hold.
11.16
Phone Region Screen
Use this screen to maintain settings that often depend on which region of the world the ZyXEL
Device is in. To access this screen, click
VoIP > Phone > Region
.
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Chapter 11 Voice
Figure 94
VoIP > Phone > Region
Each field is described in the following table.
11.17
Speed Dial
Speed dial provides shortcuts for dialing frequently used (VoIP) phone numbers.
11.17.1
Peer-to-Peer Calls
You can call another VoIP device directly without going through a SIP server. You must set
up a speed dial entry in the phone book in order to do this. Select
Non-Proxy (Use IP or
URL)
in the
Type
column and enter the callee’s IP address or domain name. The ZyXEL
Device sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry.
You do not need to configure a SIP account on the ZyXEL Device 2602HW in order to make
a peer-to-peer VoIP call.
Table 62
VoIP > Phone > Region
LABEL
DESCRIPTION
Region Settings
Select the place in which the ZyXEL Device is located.
Call Service Mode
Select the mode for supplementary phone services (call hold, call waiting, call
transfer and three-way conference calls) that your VoIP service provider supports.
Europe Type
- use supplementary phone services in European mode
USA Type
- use supplementary phone services American mode
You might have to subscribe to these services to use them. Contact your VoIP
service provider.
Apply
Click this to save your changes and to apply them to the ZyXEL Device.
Cancel
Click this to set every field in this screen to its last-saved value.
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173
11.18
Speed Dial Screen
You have to create speed-dial entries if you want to make peer-to-peer calls or call SIP
numbers that use letters. You can also create speed-dial entries for frequently-used SIP phone
numbers. Use this screen to add, edit, or remove speed-dial numbers for outgoing calls. To
access this screen, click
VoIP > Phone Book > Speed Dial
.
Figure 95
Phone Book > Speed Dial
Each field is described in the following table.
Table 63
Phone Book > Speed Dial
LABEL
DESCRIPTION
Speed Dial
Use this section to create or edit speed-dial entries.
Speed Dial
Select the speed-dial number you want to use for this phone number.
Number
Enter the SIP number you want the ZyXEL Device to call when you dial the speed-
dial number.
Name
Enter a name to identify the party you call when you dial the speed-dial number.
You can use up to 127 printable ASCII characters.
Type
Select
Use Proxy
if you want to use one of your SIP accounts to call this phone
number.
Select
Non-Proxy (Use IP or URL)
if you want to use a different SIP server or if
you want to make a peer-to-peer call. In this case, enter the IP address or domain
name of the SIP server or the other party in the field below.
Add
Click this to use the information in the
Speed Dial
section to update the
Speed
Dial Phone Book
section.
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Chapter 11 Voice
11.19
Incoming Call Policy Screen
Use this screen to maintain rules for handling incoming calls. You can block, redirect, or
accept them. To access this screen, click
VoIP > Phone Book > Incoming Call Policy
.
Speed Dial Phone
Book
Use this section to look at all the speed-dial entries and to erase them.
Speed Dial
This field displays the speed-dial number you should dial to use this entry.
Number
This field displays the SIP number the ZyXEL Device calls when you dial the
speed-dial number.
Name
This field displays the name of the party you call when you dial the speed-dial
number.
Destination
This field is blank, if the speed-dial entry uses one of your SIP accounts.
Otherwise, this field shows the IP address or domain name of the SIP server or
other party. (This field corresponds with the
Type
field in the
Speed Dial
section.)
Modify
Use this field to edit or erase the speed-dial entry.
Click the
Edit
icon to copy the information for this speed-dial entry into the
Speed
Dial
section, where you can change it.
Click the
Remove
icon to erase this speed-dial entry.
Clear
Click this to erase all the speed-dial entries.
Cancel
Click this to set every field in this screen to its last-saved value.
Table 63
Phone Book > Speed Dial
LABEL
DESCRIPTION
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175
Figure 96
Phone Book > Incoming Call Policy
You can create two sets of call-forwarding rules. Each one is stored in a call-forwarding table.
Each field is described in the following table.
Table 64
Phone Book > Incoming Call Policy
LABEL
DESCRIPTION
Table Number
Select the call-forwarding table you want to see in this screen. If you change this
field, the screen automatically refreshes.
Forward to
Number Setup
The ZyXEL Device checks these rules, in the order in which they appear, after it
checks the rules in the
Advanced Setup
section.
Unconditional
Forward to
Number
Select this if you want the ZyXEL Device to forward all incoming calls to the
specified phone number, regardless of other rules in the
Forward to Number
section. Specify the phone number in the field on the right.
Busy Forward to
Number
Select this if you want the ZyXEL Device to forward incoming calls to the specified
phone number if the phone port is busy. Specify the phone number in the field on
the right. If you have call waiting, the incoming call is forwarded to the specified
phone number if you reject or ignore the second incoming call.
No Answer
Forward to
Number
Select this if you want the ZyXEL Device to forward incoming calls to the specified
phone number if the call is unanswered. (See
No Answer Waiting Time
.) Specify
the phone number in the field on the right.
No Answer
Waiting Time
This field is used by the
No Answer Forward to Number
feature and
No Answer
conditions below.
Enter the number of seconds the ZyXEL Device should wait for you to answer an
incoming call before it considers the call is unanswered.

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