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5
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website.
If you are unable to connect, make sure you followed
the instructions.
If you did, please see
Appendix A: Troubleshooting Tips
.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current network:
1
From the
Start
menu, select
Connect to
.
2
In the
Disconnect or Connect to another network
dialog box, select the current
network and click
Disconnect
.
3
In the
Are You Sure?
message box, click
Disconnect
again.
4
In the next dialog box, you can connect to another network or click
Close
to complete
the disconnect procedure.
Connecting a Windows XP Computer with Built-in
Wireless Capabilities
1
On your Windows desktop, click the
Wireless Network Icon
in the System Tray.
2
Typically you then click on
Zoomxxxx-5G
to connect to your Cable Modem/Router’s
5 GHz network. If you do not see
Zoomxxxx-5G
then most likely your wireless
adapter does not support the 5 GHz network, so click on
Zoomxxxx.
In both cases,
xxxx are the last 4 digits of the CM MAC address. You can find
Zoomxxxx
printed on
the label of your Cable Modem/Router. In the unlikely event that you changed the
SSID from the default, select your new SSID.
3
Click
Connect
. If you want to connect to this network automatically in the future,
check the
Connect Automatically
checkbox.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and hit
Connect
. Your Security Key/Password can be
found on the label of your Cable Modem/Router.
5
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website.
If you are unable to connect, make sure you followed
the instructions.
If you did, please see
Appendix A: Troubleshooting Tips
.
21
Page 22 / 126
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current network:
1
On your Windows desktop, click the
Wireless Network Icon
in the System Tray.
2
Click
View Wireless Networks
button.
3
Select
your SSID (wireless security name) and click Disconnect.
Connecting a Macintosh OS X Computer with Built-in
Wireless Capabilities
1
Click the Wi-Fi icon in the menu bar. If the Wi-Fi icon does not appear on your menu
bar, please refer to your built-in Macintosh documentation for how to enable wireless.
Note:
On versions prior to OS 10.7 the
Wi-Fi
icon is called
AirPort
.
2
Typically you then click on
Zoomxxxx-5G
to connect to your Cable Modem/Router’s
5 GHz network. If you do not see
Zoomxxxx-5G
then most likely your wireless
adapter does not support the 5 GHz network, so click on
Zoomxxxx.
In both cases,
xxxx are the last 4 digits of the CM MAC address. You can find
Zoomxxxx
printed on
the label of your Cable Modem/Router. In the unlikely event that you changed the
SSID from the default, select your new SSID.
3
When prompted for the password in the next dialog box, enter your Pre-Shared Key
(Security Key/Password) and hit
Join
. Your Security Key/Password can be found on
the label of your Cable Modem/Router.
4
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website.
If you are unable to connect, make sure you followed
the instructions.
If you did, please see
Appendix A: Troubleshooting Tips
.
22
Page 23 / 126
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current network:
1
Click the Wi-Fi icon on the menu bar.
2
Select
Turn Wi-Fi Off
(OS 10.7 or later) or
Turn AirPort Off
(OS versions prior to
10.7) to disconnect from the router.
Connecting a Computer with a Wireless adapter to the
Cable Modem/Router
1
Go to the computer that is set up with a wireless adapter that you want to add to the
network. For many wireless adapters, you will use their configuration manager
software and click a
Scan
button or select a
Site Scan
,
Scan Networks
, or other
similarly named tab to do a site search. When the list of available wireless networks
appear, you typically select
Zoomxxxx-5G
to connect to your Cable
Modem/Router’s 5 GHz network. If you do not see
Zoomxxxx-5G
then most likely
your wireless adapter does not support the 5 GHz network, so click on
Zoomxxxx.
In
both cases, xxxx are the last 4 digits of the CM MAC address. You can find
Zoomxxxx
printed on the label of your Cable Modem/Router. In the unlikely event
that you changed the SSID from the default, select your new SSID.
If you need help, refer to the documentation that came with your wireless adapter.
Note for
Windows 8.1, 8
,
7,
Vista
and
XP
users:
If you installed a wireless adapter
on a Windows 8.1, 8
,
7,
Vista or
XP computer, Windows may try to automatically
configure the adapter (rather than let you use the software provided with the wireless
adapter). You will know this is happening because you will be prompted with a
message about one or more wireless networks being available. You will also be able
to click a link to open the
Wireless Network Connection Properties
dialog box. If
this happens, click the link, clear the
Use Windows to configure my wireless
network settings
check box, and then click
OK
. You can then use the software
provided with your wireless adapter without interruption from Windows.
2
When prompted for the wireless password, enter your Security Key/Password and
hit
Connect
. Your Security Key/Password can be found on the label of your Cable
Modem/Router.
23
Page 24 / 126
3
Test your wireless connection. Open your device’s Web browser (for instance,
Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address. If
you are unable to connect, make sure you followed the instructions.
If you did,
please see
Appendix A: Troubleshooting Tips
.
Your device is now connected to your wireless network. If you want to connect additional
computers or devices, follow the instructions for your device by starting at the first page
of this chapter.
To disconnect from the current network:
1
On your computer that has a wireless adapter, find the wireless network connection
option (similar to the process of adding your computer to the network).
2
Click or highlight the Router’s Wireless Security Name.
3
Select or click on
Disconnect
or similarly-named button.
Using WPS as an alternative way to set up your Wireless
Network
If all the Wi-Fi compatible wireless devices on your network support WPS, you can
choose to quickly setup your wireless network by pushing a button on your cable
modem/router and on each wireless device connecting to your cable modem/router.
Windows 8.1, 8 and Windows 7 users should follow the instructions below:
Other
computers or devices such as tablets should go to
If you are using a non Windows
computer or other device that supports WPS
.
If you are using a Windows 8.1, 8 or 7, computer:
1
Open
Connect to a Network
on that computer
by right-clicking the network icon in
the notification area of the Windows taskbar.
2
A list of available networks is displayed.
3
Typically you then click on
Zoomxxxx-5G
to connect to your Cable Modem/Router’s
5 GHz network. If you do not see
Zoomxxxx-5G
then most likely your wireless
adapter does not support the 5 GHz network, so click on
Zoomxxxx.
In both cases,
xxxx are the last 4 digits of the CM MAC address. You can find
Zoomxxxx
printed on
the label of your Cable Modem/Router. In the unlikely event that you changed the
SSID from the default, select your new SSID.
4
You will see a screen with a text box for the Security key. If WPS configuration is
supported, you may see a message such as
You can also connect by pushing the
24
Page 25 / 126
button on the router
. If you see this message, continue at step 5 below.
Windows 7
Windows 8.1 or 8
5
Press the Wi
-
Fi Protected Setup (WPS) button on the router for at least 3 seconds.
(You do not need to type a security key or passphrase in the Security key text box on
your Windows machine). The Cable Modem/Router will automatically set up the
computer to connect to the network and apply the network's security settings. Then
click
OK
on the computer’s
Connect to a Network
dialog box.
Repeat steps 1-5 above for each Windows computer you want to connect to the Cable
Modem/Router.
If you want to connect a non Windows computer or another device
such as a tablet, follow the instructions below.
If you are using a non Windows computer or other device that supports WPS
Please refer to the instructions for your device for more information on using WPS.
The
directions below should work for most users.
1
Press the
WPS
button on the front panel of the router for at least 5 seconds. The
WPS LED should blink green.
2
Within 2 minutes (before the WPS LED light turns off), press the WPS button on the
device that you’re linking wirelessly to the modem/router. The button may be a
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