5

Test your wireless connection. Open your computer’s Web browser and try to

connect to a familiar Website.

If you are unable to connect, make sure you followed

the instructions.

If you did, please see

Appendix A: Troubleshooting Tips

.

Your computer is now connected to your wireless network. If you want to connect

additional computers or devices, follow the instructions for your device by starting at the

first page of this chapter.

To disconnect from the current network:

1

From the

Start

menu, select

Connect to

.

2

In the

Disconnect or Connect to another network

dialog box, select the current

network and click

Disconnect

.

3

In the

Are You Sure?

message box, click

Disconnect

again.

4

In the next dialog box, you can connect to another network or click

Close

to complete

the disconnect procedure.

Connecting a Windows XP Computer with Built-in

Wireless Capabilities

1

On your Windows desktop, click the

Wireless Network Icon

in the System Tray.

2

Typically you then click on

Zoomxxxx-5G

to connect to your Cable Modem/Router’s

5 GHz network. If you do not see

Zoomxxxx-5G

then most likely your wireless

adapter does not support the 5 GHz network, so click on

Zoomxxxx.

In both cases,

xxxx are the last 4 digits of the CM MAC address. You can find

Zoomxxxx

printed on

the label of your Cable Modem/Router. In the unlikely event that you changed the

SSID from the default, select your new SSID.

3

Click

Connect

. If you want to connect to this network automatically in the future,

check the

Connect Automatically

checkbox.

4

When prompted to enter your Network Security Key, enter your Pre-Shared Key

(Security Key/Password) and hit

Connect

. Your Security Key/Password can be

found on the label of your Cable Modem/Router.

5

Test your wireless connection. Open your computer’s Web browser and try to

connect to a familiar Website.

If you are unable to connect, make sure you followed

the instructions.

If you did, please see

Appendix A: Troubleshooting Tips

.

21

Your computer is now connected to your wireless network. If you want to connect

additional computers or devices, follow the instructions for your device by starting at the

first page of this chapter.

To disconnect from the current network:

1

On your Windows desktop, click the

Wireless Network Icon

in the System Tray.

2

Click

View Wireless Networks

button.

3

Select

your SSID (wireless security name) and click Disconnect.

Connecting a Macintosh OS X Computer with Built-in

Wireless Capabilities

1

Click the Wi-Fi icon in the menu bar. If the Wi-Fi icon does not appear on your menu

bar, please refer to your built-in Macintosh documentation for how to enable wireless.

Note:

On versions prior to OS 10.7 the

Wi-Fi

icon is called

AirPort

.

2

Typically you then click on

Zoomxxxx-5G

to connect to your Cable Modem/Router’s

5 GHz network. If you do not see

Zoomxxxx-5G

then most likely your wireless

adapter does not support the 5 GHz network, so click on

Zoomxxxx.

In both cases,

xxxx are the last 4 digits of the CM MAC address. You can find

Zoomxxxx

printed on

the label of your Cable Modem/Router. In the unlikely event that you changed the

SSID from the default, select your new SSID.

3

When prompted for the password in the next dialog box, enter your Pre-Shared Key

(Security Key/Password) and hit

Join

. Your Security Key/Password can be found on

the label of your Cable Modem/Router.

4

Test your wireless connection. Open your computer’s Web browser and try to

connect to a familiar Website.

If you are unable to connect, make sure you followed

the instructions.

If you did, please see

Appendix A: Troubleshooting Tips

.

22

Your computer is now connected to your wireless network. If you want to connect

additional computers or devices, follow the instructions for your device by starting at the

first page of this chapter.

To disconnect from the current network:

1

Click the Wi-Fi icon on the menu bar.

2

Select

Turn Wi-Fi Off

(OS 10.7 or later) or

Turn AirPort Off

(OS versions prior to

10.7) to disconnect from the router.

Connecting a Computer with a Wireless adapter to the

Cable Modem/Router

1

Go to the computer that is set up with a wireless adapter that you want to add to the

network. For many wireless adapters, you will use their configuration manager

software and click a

Scan

button or select a

Site Scan

,

Scan Networks

, or other

similarly named tab to do a site search. When the list of available wireless networks

appear, you typically select

Zoomxxxx-5G

to connect to your Cable

Modem/Router’s 5 GHz network. If you do not see

Zoomxxxx-5G

then most likely

your wireless adapter does not support the 5 GHz network, so click on

Zoomxxxx.

In

both cases, xxxx are the last 4 digits of the CM MAC address. You can find

Zoomxxxx

printed on the label of your Cable Modem/Router. In the unlikely event

that you changed the SSID from the default, select your new SSID.

If you need help, refer to the documentation that came with your wireless adapter.

Note for

Windows 8.1, 8

,

7,

Vista

and

XP

users:

If you installed a wireless adapter

on a Windows 8.1, 8

,

7,

Vista or

XP computer, Windows may try to automatically

configure the adapter (rather than let you use the software provided with the wireless

adapter). You will know this is happening because you will be prompted with a

message about one or more wireless networks being available. You will also be able

to click a link to open the

Wireless Network Connection Properties

dialog box. If

this happens, click the link, clear the

Use Windows to configure my wireless

network settings

check box, and then click

OK

. You can then use the software

provided with your wireless adapter without interruption from Windows.

2

When prompted for the wireless password, enter your Security Key/Password and

hit

Connect

. Your Security Key/Password can be found on the label of your Cable

Modem/Router.

23

3

Test your wireless connection. Open your device’s Web browser (for instance,

Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address. If

you are unable to connect, make sure you followed the instructions.

If you did,

please see

Appendix A: Troubleshooting Tips

.

Your device is now connected to your wireless network. If you want to connect additional

computers or devices, follow the instructions for your device by starting at the first page

of this chapter.

To disconnect from the current network:

1

On your computer that has a wireless adapter, find the wireless network connection

option (similar to the process of adding your computer to the network).

2

Click or highlight the Router’s Wireless Security Name.

3

Select or click on

Disconnect

or similarly-named button.

Using WPS as an alternative way to set up your Wireless

Network

If all the Wi-Fi compatible wireless devices on your network support WPS, you can

choose to quickly setup your wireless network by pushing a button on your cable

modem/router and on each wireless device connecting to your cable modem/router.

Windows 8.1, 8 and Windows 7 users should follow the instructions below:

Other

computers or devices such as tablets should go to

If you are using a non Windows

computer or other device that supports WPS

.

If you are using a Windows 8.1, 8 or 7, computer:

1

Open

Connect to a Network

on that computer

by right-clicking the network icon in

the notification area of the Windows taskbar.

2

A list of available networks is displayed.

3

Typically you then click on

Zoomxxxx-5G

to connect to your Cable Modem/Router’s

5 GHz network. If you do not see

Zoomxxxx-5G

then most likely your wireless

adapter does not support the 5 GHz network, so click on

Zoomxxxx.

In both cases,

xxxx are the last 4 digits of the CM MAC address. You can find

Zoomxxxx

printed on

the label of your Cable Modem/Router. In the unlikely event that you changed the

SSID from the default, select your new SSID.

4

You will see a screen with a text box for the Security key. If WPS configuration is

supported, you may see a message such as

You can also connect by pushing the

24

button on the router

. If you see this message, continue at step 5 below.

Windows 7

Windows 8.1 or 8

5

Press the Wi

-

Fi Protected Setup (WPS) button on the router for at least 3 seconds.

(You do not need to type a security key or passphrase in the Security key text box on

your Windows machine). The Cable Modem/Router will automatically set up the

computer to connect to the network and apply the network's security settings. Then

click

OK

on the computer’s

Connect to a Network

dialog box.

Repeat steps 1-5 above for each Windows computer you want to connect to the Cable

Modem/Router.

If you want to connect a non Windows computer or another device

such as a tablet, follow the instructions below.

If you are using a non Windows computer or other device that supports WPS

Please refer to the instructions for your device for more information on using WPS.

The

directions below should work for most users.

1

Press the

WPS

button on the front panel of the router for at least 5 seconds. The

WPS LED should blink green.

2

Within 2 minutes (before the WPS LED light turns off), press the WPS button on the

device that you’re linking wirelessly to the modem/router. The button may be a

25