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cable modem service. Typically this takes less than 5 minutes, but in some cases
this may take up to 30 minutes to complete.
5
Go to
Now that your cable modem is connected, do this:
below
.
Now that your cable modem is connected, do this:
Now that you have installed your cable modem and it has synchronized itself with the
cable network, your cable modem can connect your computers, tablets, smartphones
and other Wi-Fi compatible or Ethernet-enabled devices to the Internet.
To check that your cable modem is working, open your browser and go to a familiar Web
site. If it works, congratulations! Installation is complete for a single PC.
•
To learn how to connect both wired and wireless computers and other devices to
your Cable Modem/Router go to:
Chapter 3: Connecting Other Devices to your
Cable Modem/Router
.
•
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name), wireless security enabled, and a unique random Pre-Shared
Key (Security Key/Password). These default settings for your modem/router are
listed on the label of your unit. When the cable modem is standing vertically this
label is located on the side of your modem. Most users can go ahead and use the
default settings. You may want to change the wireless settings if you are
replacing a wireless router and want to use the same wireless network name and
wireless password as the existing router instead of changing all your wireless
devices to use the Cable Modem/Router’s defaults, or in the unlikely event that
one of the wireless devices only supports WEP security. If you want to make
changes to the default wireless settings, please refer to
Chapter 4: Changing
your Wireless Settings
.
•
We
strongly recommend
that you change the default password in the
Configuration Manager for your Cable Modem/Router. (This is not the Wireless
Password.)
This precaution, recommended for any router, helps prevent a
CSRF (cross site request forgery) hacker from gaining control of your router and
redirecting you to websites that they control to steal sensitive financial
information or money from you. To learn how to change your default password,
please see
Accessing the Zoom Configuration Manager
.
•
If you are using the Cable Modem/Router for online gaming you may need to
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make changes to the router’s firewall please see
Chapter 5: Online Gaming
.
•
If you are like most users you will not need to make changes to the Cable
Modem/Router’s advanced settings. If your setup requires you to make changes
go to
Chapter 6: Advanced Settings
.
Hardware Connection
LAN 1-4
(Gigabit Ethernet 1-4)
Four 10/100/1000 auto-sensing Ethernet ports
for computers and other devices that have an
Ethernet port
RESET
Press and hold this recessed button at least 8
seconds in the unlikely event that you want to
restore the default factory settings. This button is
recessed to prevent accidental resets of your
cable modem/router.
RF
Connect your coaxial cable line to this port.
POWER
Connect the supplied power cube to this port.
Front Panel LEDs
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Your Zoom cable modem has several lights on its front panel to help you monitor
the Cable Modem/Router’s status.
LIGHT
COLOR
DESCRIPTION
Power
Green
ON:
Power is supplied to the cable
modem/router
OFF:
Power is not supplied to the cable
modem/router
DS
Downstream
sync
Green
or
Blue
Green Blinking:
Scanning for DS channel
Green ON:
Synchronized on 1 channel
only
Blue Blinking:
Negotiating bonded
channel(s)*
Blue ON:
Bonded with 2 or more
channels
US
Upstream sync
Green
or
Blue
Green Blinking:
Ranging is in progress
Green ON:
Ranging is complete; operate
on 1 channel
Blue Blinking:
Negotiating bonded
channel(s)*
Blue ON:
Bonded with 2 or more
channels
O
FF:
Upstream channel is inactive
Online
Green
Blinking:
Cable interface is acquiring IP, Time
of Day, and configuration
ON:
Cable modem/router is online
O
FF:
Cable modem/router is offline
LAN 1-4
Ethernet LAN
ports
Green
or
Amber
Blinking:
Data is flowing and Ethernet is
connected
Green:
Connected at highest LAN speed, 1
Gbps
Amber:
Connected at 10 or 100 Mbps
O
FF:
No Ethernet link detected
2.4G
Green
Blinking:
Data is flowing and wireless is
connected on the 2.4 GHz band.
ON:
2.4 GHz wireless band is enabled
OFF:
2.4 GHz wireless band is not
enabled
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5G
Green
Blinking:
Data is flowing and wireless is
connected on the
5 GHz band
ON:
5 GHz wireless band is enabled
O
FF:
5 GHz wireless band is not enabled
WPS
Green
Blinking:
WPS is in discovery mode (LED
blinks for up to 2 minutes)
ON:
LED lit solid after WPS configuration
is successful
OFF:
(after 2 minutes blinking): No Wi-Fi
client associated with the cable
modem/router via WPS
WPS
Button
Pressing the WPS button for 5 seconds
initiates a WPS connection with other wireless
devices.
*If Blue light blinks continuously, this indicates partial service (at least one designated
channel has not completed bonding). This does not generally affect performance, but
your cable company may want to know so they can adjust their network
.
14
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3
Connecting Other Devices to the Cable
Modem/Router
This chapter explains how to connect devices (computers, phones, tablets, game
stations, etc.) to the Cable Modem/Router. These devices can be connected either
wirelessly or to one of the Ethernet ports on your Cable Modem/Router.
If you are connecting a computer or other device to an Ethernet LAN port of the Cable
Modem/Router, please go to
Connecting Additional Computers and/or Other Devices to
the Cable Modem/Router’s Ethernet/LAN ports
. If you are connecting one or more Wi-Fi
compatible devices wirelessly to the cable modem/router, please continue below.
Connecting Wi-Fi compatible wireless devices to your Cable
Modem/Router
Your Cable Modem/Router comes pre-configured with these wireless settings:
•
WPA2-PSK/WPA-PSK security is enabled
•
A random Pre-Shared Key (also called a security key or password) that’s unique
for your modem/router. The Security Key/Password is printed on the label of
your cable modem/router. When the cable modem is standing up, this label is
located on the side of your modem.
Cable Modem label
:
•
The default SSID (wireless network name) is assigned as
Zoomxxxx
(where
15

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