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34
6.
IP Filter
A.
Disable
Checked this item, the LAN client can access to Internet.
B.
Blocking the following IP
Checked this item, the following IP cannot access to Internet.
For example, blocks IP address 192.168.1.2 this client cannot access Internet.
C.
Forwarding the following Mac only
Checked this item, only the following IP can access to Internet.
For example, forwarding IP address 192.168.1.2 this client can access Internet.
6.1
Troubleshooting
You should be able to use ZSR0104C SERIES after going through the setup steps. If you cannot
access a website on your client PC, the possible reasons could be as followed. Please check them in
the following sequence.
1.
Router’s Hardware Failure.
2.
Failed Connection between ZSR0104C SERIES and Client PCs.
3.
Failed Connection on the ZSR0104C SERIES WAN Side.
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35
4.
DNS (Domain Name System) Failure.
Please refer to the solution for each reason and solve your problem. If the problem persists, please
contact our authorized distributor or dealer for technical support.
1. Router’s Hardware Failure
Solution:
1. Make sure the Power adapter is securely plugged into a power outlet and Power LED is
on.
2. Failed Connection between ZSR0104C SERIES and Client PC
Solution:
1.
Check if the LAN link/act LED is continuously or flash.
2.
Use the ping command to probe the network connection between ZSR0104C SERIES
and your client PC. For example, the ZSR0104C SERIES LAN IP address is 192.168.1.1.
Type “
.
”
(ZSR0104C SERIES default IP address. If it shows “Reply
from 192.168.1.1”, the network connection works. If not, please use another Ethernet
Cable to connect your Client PC to ZSR0104C SERIES.
3.
If you can reach your ZSR0104C SERIES with ping command, verify that you have
disabled the Web Proxy function. For information of disabling the Web Proxy, please
refer to
A.2 Disable Web Proxy
in
Appendix A:
Configure TCP/IP in Your PC
If the problem persists, there might be a problem in your PC, Ethernet Interface Card,
or Ethernet cable. Use another client system and try the approach again.
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3. Failed Connection on ZSR0104C SERIES WAN Side
Solution:
1.
Check if the WAN link/act LED is continuously on or flashing.
2.
Verify that your WAN access type and the corresponding information are the same as
the datasheet provided by your Internet Service Provider.
4. DNS (Domain Name System) Failure
Solution:
1.
If there is no problem in 1-3, try to use ping command to reach an existing IP address
on the Internet. If it works, it means that the domain name cannot be translated and
there might be problem with your DNS server. Please set another DNS server in you
client PC.
6.2 Forget Passwords?
If you forget the password to log in to the Web Configuration Tool, you can reload the factory
default settings into ZSR0104C SERIES with the
Reset
button.
Solution:
Step 1.
Disconnect ZSR0104C SERIES power adapter from the power outlet.
Step 2.
Press the
Reset
button on the back panel and keep holding it. Then plug
ZSR0104C SERIES power adapter into the power outlet.
Step 3.
It takes around 15 seconds to reset. The
Power LED
will turn on in
Green
initially. Wait for the
Power LED
becomes
Red
. Then release the
Reset
button.
Step 4. Try to connect
via your Web browser. Use the user name
“
admin
” and the password “
admin
” to obtain authentication. If it is failed,
please try the approach again.
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Appendix A:
A.1 Disable Web Proxy
When the Web Proxy is disabled, your Web browser can obtain information from ZSR0104C
SERIES without the Web Proxy block. This section is divided into 4 parts as followed, “Disable
Web Proxy for Windows 95/98/ME/2000/NT,” “Disable Web Proxy for Windows XP,” “Disable
Web Proxy for Mac,” “Disable Web Proxy for Unix/Linux.”
1. For Windows 95 / 98 / ME / 2000 /NT
If you use Windows 95, 98, ME, 2000, or NT, follow the steps to disable Web Proxy in your Web
browser. The steps and screenshots here are based on Windows 98. It is similar to the other
Windows Operating Systems.
C.
A.
Internet Explorer
Step 1.
Open Internet Explorer and click the
Stop
button. Choose
Tools
and then click
Internet
Options
. (Figure A-21)
Figure A–21
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Step 2.
Click the
Connections
tab. Press the
LAN Settings...
button. (Figure A -22)
Figure A–22
Step 3.
Verify the item “
Use a proxy server
” is not checked. Then click the
OK
button to close
each the Internet Options window. (Figure A-23)
Figure A–23
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