USRobotics USR9110 Router Manual PDF (Setup & Configuration Guide)

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based paint, concrete walls, and electronic items such as 2.4G

phones may affect your wireless range.

I plugged in the 802.11g 54Mbps USB Adapter but I do not see the

Configuration Utility icons.

Possible Solution:

If you installed the 802.11g 54Mbps USB Adapter without installing

the software and drivers first, you will not see the Configuration Util-

ity. If the Installation CD-ROM is in your CD-ROM drive, remove it.

Insert the Installation CD-ROM into your CD-ROM drive, select your

product, and then click

Software

. Click

Wireless USB Adapter Utility

and Drivers

. Follow the on-screen instructions to finish the installa-

tion procedure. If you are prompted, restart your computer.

Windows could not locate the drivers for the 802.11g 54Mbps USB

Adapter.

Possible Solution:

The software must be installed before the 802.11g 54Mbps USB

Adapter is connected to your computer. Click

Cancel

on the Found

New Hardware Wizard screen, unplug the 802.11g 54Mbps USB

Adapter from your computer, and perform the Installation Procedure

again, making sure to install the software and drivers first.

I cannot connect to the Internet via a wireless connection with the

802.11g 54Mbps USB Adapter.

Possible Solution:

Check the Configuration Utility icon for the 802.11g 54Mbps USB

Adapter in the system tray to confirm the connection status. If you

are connected to your Wireless Router, the icon will be green or yel-

low. If the icon is red, open the Configuration Utility and scan the area

so that you can connect to the correct wireless network.

Possible Solution:

Try performing the ping procedure to make sure you can connect

with different areas of the wireless network and the internet. If at

any time during the ping procedure you do not receive a return

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message for a successful ping, this means that you cannot connect

to that IP address. After you have made the corrections, continue

with the ping procedure.

1Click Windows

Start

and then click

Run

. In the Run dialog box,

Windows 98 and Me users should type

command

and click

OK

.

Windows 2000 and XP users should type

cmd

and click

OK

.

2At the command prompt, type

Ping 127.0.0.1

This is your local

host address and this will ensure that the TCP/IP protocol is

installed and functioning properly. If you cannot complete this

ping, reinstall the TCP/IP protocol on your computer. Refer to your

operating system’s documentation for instructions.

3Type

Ping

followed by your IP address. To determine your IP

address, refer to the previous Possible Solution. This will ensure

that your computer is responding to requests and that the 802.11g

54Mbps USB Adapter is properly installed. If you cannot complete

this ping, uninstall the 802.11g 54Mbps USB Adapter and repeat

the installation procedure.

4Type

Ping

followed by your gateway address to check the commu-

nication with your gateway. The default gateway address is the IP

address of your wireless router. Check your wireless router to ver-

ify this address. This will ensure that you can connect to the wire-

less network. If you cannot complete this ping, make sure your

wireless settings are correct and that the 802.11g 54Mbps USB

Adapter is fully inserted into a USB port on your computer.

5Type

Ping

followed by the outside Internet address that is pro-

vided by your ISP. This procedure will ensure that your wireless

network can connect to the Internet. If you cannot complete this

ping, verify your internet connection between your modem and

your wireless router or access point.

6Type

Ping

followed by your known DNS server address. This will

allow you to resolve valid Internet host names to IP addresses and

to verify that you can access the Internet.

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Security is enabled on my Wireless 54Mbps DSL Router and my

wireless client cannot connect.

Possible Solution:

The 802.11g 54Mbps USB Adapter supports 64 and 128 bit encryp-

tion. Verify that all of the security features you have entered for the

profile of your 802.11g 54Mbps USB Adapter match the settings for

your Wireless 54Mbps DSL Router. For more information about set-

ting up connection profiles and security features, refer to the Navi-

gating the Wireless Configuration Utility section of the User Guide on

the U.S. Robotics Installation CD-ROM.

Possible Solution:

If you created a Profile Setting, unplug the 802.11g 54Mbps USB

Adapter and then plug it back in.

The U.S. Robotics Installation CD-ROM did not automatically

launch when I inserted it into my CD-ROM drive.

Possible Solution:

Some programs may keep the autolaunch feature of the Installation

CD-ROM from beginning. Close any open applications and reinsert

the Installation CD-ROM. If your CD-ROM still does not automatically

launch, click Windows

Start

,

Run

, and type

D:\setup

(if your CD-ROM

drive uses a different letter, type that letter in place of “D”) and click

OK

.

I accidentally clicked Cancel during the installation procedure of

the 802.11g 54Mbps USB Adapter.

Possible Solution:

Remove and reinsert the U.S. Robotics Installation CD-ROM into your

CD-ROM drive. Repeat the installation procedure of the software

before you install any hardware.

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My computer does not recognise the 802.11g 54Mbps USB

Adapter.

Possible Solution:

The 802.11g 54Mbps USB Adapter may not be properly connected.

Make sure the 802.11g 54Mbps USB Adapter is fully inserted into

the USB port on your computer.

The 802.11g 54Mbps USB Adapter does not work properly, and I

may need to uninstall the device.

Possible Solution:

Check to be certain the 802.11g 54Mbps USB Adapter is not in use

before removing it. The computer may lock up if the 802.11g

54Mbps USB Adapter is removed while in use. If the 802.11g

54Mbps USB Adapter is not functioning correctly, perform the fol-

lowing steps:

Windows XP Users:

Click Windows

Start

,

All Programs

,

802.11g

Wireless USB Adapter Utility

, and then

Uninstall

.

Windows 98, Me, and 2000 Users:

Click Windows

Start

,

Pro-

grams

,

802.11g Wireless USB Adapter Utility

, and then

Unin-

stall

.

I uninstalled the Configuration Utility and my computer doesn’t

detect the 802.11g 54Mbps USB Adapter when I attempt to rein-

stall the Configuration Utility.

Possible Solution:

If you uninstalled the Configuration Utility and then reinstalled it,

you will need to unplug and then plug back in the 802.11g 54Mbps

USB Adapter. Your computer will then detect the 802.11g 54Mbps

USB Adapter.

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When I perform a Site Survey, I cannot locate the wireless network

to which I want to connect.

Possible Solution:

If you do not see the correct wireless network, click

Refresh

.

If you still do not see the correct wireless network when you perform

a Site Survey, try creating a profile using the necessary connection

information for the appropriate wireless network, selecting the pro-

file, and then clicking

Apply

in the Configuration tab. Refer to the

“Navigating the Wireless Configuration Utility” section of the 802.11g

54Mbps USB Adapter User Guide on the Installation CD-ROM for

more information about creating a profile.

Additional Support

Note:

The product number for the Wireless 54Mbps ADSL Router is

9110. The product number for the 802.11g 54Mbps USB Adapter is

5422.

You can find your serial number on the label on each product

and on the side of the package. Write your serial number down. If you

ever need to call our Technical Support department, you will need

this number to receive assistance.

Model Number

Serial Number

USR9110

USR5422

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