USRobotics USR9110 Router Manual PDF (Setup & Configuration Guide)

Home

Manuals

USRobotics

USR9110

Page 66 / 92 Scroll up to view Page 61 - 65

ROUBLESHOOTING

exceed the specified limits.

Possible Solution

Be sure that the network interface on the attached device is

configured for the proper communication speed and duplex mode.

Possible Solution

Check the adapter on the attached device and cable connections for

possible defects. Replace any defective adapter or cable if necessary.

I cannot ping the ADSL Router from the attached LAN.

Possible Solution

Verify that the IP addresses are properly configured. For most

applications, you should use the ADSL Router’s DHCP function to

dynamically assign IP addresses to hosts on the attached LAN.

However, if you manually configure IP addresses on the LAN, verify

that the same network address (network component of the IP

address) and subnet mask are used for both the ADSL Router and any

attached LAN devices.

Possible Solution

Be sure the device you want to ping (or from which you are pinging)

has been configured for TCP/IP.

I cannot connect to the Internet.

Possible Solution

Be sure you have configured the ADSL Router with the correct DSL

connection information that was supplied by your ISP.

Possible Solution

Make sure that the power cord and all the Ethernet cables are

connected correctly. This includes the cables connecting the Wireless

54Mbps DSL Router and all the computers.

Page 67 / 92

ROUBLESHOOTING

Possible Solution

Check the network cabling between the computer and the ADSL

Router.

I forgot or lost the password for the Wireless 54Mbps ADSL Router.

Possible Solution

Press the Reset button on the rear panel for at least five seconds to

restore the factory defaults.

A wireless client cannot associate with the ADSL Router.

Possible Solution

Make sure the wireless client has the same SSID settings as the ADSL

Router.

Possible Solution

You need to have the same security settings on the clients and the

ADSL Router.

The ADSL Router cannot be detected by a wireless client.

Possible Solution

The distance between the ADSL Router and wireless PC may be too

great. Make sure the wireless client has the same SSID and security

settings as the ADSL Router.

I cannot access the router’s Web User Interface.

Possible Solution:

Make sure that the power cord and all the Ethernet cables are con-

nected correctly. This includes the cables connecting the Wireless

54Mbps DSL Router and all the computers.

Possible Solution:

Page 68 / 92

ROUBLESHOOTING

Make sure that your computer is using an IP address that is within

the default range of 192.168.2.xxx. Make sure the address of the sub-

net mask is 255.255.255.0. The Default Gateway should be the IP

address of the Wireless 54Mbps DSL Router, which is 192.168.2.1.

Possible Solution:

You need to verify the connection setting of your Web browser and

that the HTTP Proxy feature of your Web browser is disabled. You

need to do this so that your Web browser can read the configuration

pages inside your Wireless 54Mbps DSL Router. Launch your Web

browser.

Internet Explorer users:

Click

Tools

Internet Options,

and then the

Connections tab. Select

Never dial a connection

, click

Apply

, and

then click

. Click

Tools

again, then click

Internet Options

. Click the

Connections tab, and click the

LAN Settings

button. Clear all the

check boxes and click

OK.

Click

to close Internet Options.

Netscape Navigator users:

Click

Edit

Preferences

, and then double-

click

Advanced

in the Category window. Click

Proxies

, select

Direct

connection to the Internet

, and then click

. Click

Edit

again, then

click

Preferences

. Under Category, double-click

Advanced

, then click

Proxies

. Select

Direct connection to the Internet

and click

I am no longer able to access the Internet through the Wireless

54Mbps DSL Router.

Possible Solution:

Make sure that the power cord, the DSL cable, and the Ethernet cable

are all connected correctly.

Possible Solution:

Make sure that your computer is using an IP address that is within

the default range of 192.168.2.xxx. Make sure the address of the sub-

net mask is 255.255.255.0. The Default Gateway should be the IP

address of the Wireless 54Mbps DSL Router, which is 192.168.2.1. To

Page 69 / 92

ROUBLESHOOTING

verify all of these settings, perform the following steps:

Windows 95, 98, or Me Users:

Click Windows

Start

and then

Run

. Type

winipcfg

and click

. Check the IP Address, Subnet

Mask, Default Gateway, and DNS server data to make sure they

are correct. If the information is not correct, click

Release All

and

then click

Renew All

Windows NT, 2000, or XP Users:

Click Windows

Start

and then

Run

. Type

cmd

and click

. At the DOS prompt, type

ipconfig

/all

. Check the IP Address, Subnet Mask, Default Gateway, and

DNS server data to make sure they are correct. If the information

is not correct, type

ipconfig /release

and press ENTER. Then,

type

ipconfig /renew

and press ENTER.

My Web User Interface for the Wireless 54Mbps DSL Router is not

responding, but I can still access the Internet.

Possible Solution:

If your Web User Interface stops responding, unplug and then plug

back in the power supply of the Wireless 54Mbps DSL Router. This

will reboot the Wireless 54Mbps DSL Router. If you are still unable to

communicate with the router’s Web User Interface, use a paperclip to

press in and hold the RESET button for five seconds. This will reset

the Wireless 54Mbps DSL Router to the factory default settings. If

you applied any personal configuration settings, you will need to

make the changes again.

I am unable to connect to the wireless function of the Wireless

54Mbps DSL Router.

Possible Solution:

Be certain that you have each Wireless adapter is set to

Infrastruc-

ture

mode. If your 802.11g 54Mbps USB Adapter is set to

Ad hoc

mode, you will not be able to use the wireless function. Refer to the

documentation that came with your wireless adapter to determine

how to change this setting.

Page 70 / 92

ROUBLESHOOTING

Note:

Ad hoc

mode is used for peer-to-peer network configurations.

Infrastructure

mode is used for integrated wireless and wired LAN

configuration.

My computer does not recognise the wireless function of the Wire-

less 54Mbps DSL Router after I changed the settings.

Possible Solution:

Ensure that you are connecting to the correct Wireless 54Mbps DSL

Router by verifying the correct MAC address. Ensure that the correct

passphrase and encryption option is being used. If you changed the

settings in the configuration of the Wireless 54Mbps DSL Router, you

must also change the settings of every Wireless adapter attached to

this network. The settings of the Wireless adapters must match the

new settings of the Wireless 54Mbps DSL Router.

I cannot achieve 54 Mbps connections to the Wireless 54Mbps DSL

Router.

Possible Solution:

Make sure the wireless products you are using to connect to the

Wireless 54Mbps DSL Router support 54 Mbps speeds. 54 Mbps

wireless products must be used in order to connect to the Wireless

54Mbps DSL Router at a rate of 54 Mbps. Launch the router’s Web

User Interface and manually set the connection speed to 54 Mbps. If

you are using non-U.S. Robotics wireless products, you may need to

upgrade the firmware for those products in order to support 54 Mbps

connections.

Possible Solution:

Low connection speed or range can also be caused by environmental

interference. Try to move the product around to improve the link

quality. In addition, keep in mind that other factors such as lead

Rate

Popular USRobotics Models

Famous Router IPs

Famous Router Companies

Bookmark Our Site

Share