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U.S. Robotics Corporation Two (2) Year Limited War-

ranty

1.0 GENERAL TERMS:

1.1 This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not trans-

ferable.

1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorised to

modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS.

1.3 This Limited Warranty expressly excludes any product that has not been purchased as new from U.S.

ROBOTICS or its authorised reseller.

1.4 This Limited Warranty is only applicable in the country or territory where the product is intended for use

(As indicated by the Product Model Number and any local telecommunication approval stickers affixed to the

product).

1.5 U.S. ROBOTICS warrants to the CUSTOMER that this product will be free from defects in workmanship

and materials, under normal use and service, for TWO (2) YEARS from the date of purchase from U.S.

ROBOTICS or its authorised reseller.

1.6 U.S. ROBOTICS sole obligation under this warranty shall be, at U.S. ROBOTICS sole discretion, to repair

the defective product or part with new or reconditioned parts; or to exchange the defective product or part

with a new or reconditioned product or part that is the same or similar; or if neither of the two foregoing

options is reasonably available, U.S. ROBOTICS may, at its sole discretion, provide a refund to the CUS-

TOMER not to exceed the latest published U.S. ROBOTICS recommended retail purchase price of the prod-

uct, less any applicable service fees. All products or parts that are exchanged for replacement will become

the property of U.S. ROBOTICS.

1.7 U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS from the date the prod-

uct or part is shipped to Customer.

1.8 U.S. ROBOTICS makes no warranty or representation that this product will meet CUSTOMER require-

ments or work in combination with any hardware or software products provided by third parties.

1.9 U.S. ROBOTICS makes no warranty or representation that the operation of the software products pro-

vided with this product will be uninterrupted or error free, or that all defects in software products will be cor-

rected.

1.10 U.S. ROBOTICS shall not be responsible for any software or other CUSTOMER data or information con-

tained in or stored on this product.

2.0 CUSTOMER OBLIGATIONS:

2.1 CUSTOMER assumes full responsibility that this product meets CUSTOMER specifications and require-

ments.

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2.2 CUSTOMER is specifically advised to make a backup copy of all software provided with this product.

2.3 CUSTOMER assumes full responsibility to properly install and configure this product and to ensure

proper installation, configuration, operation and compatibility with the operating environment in which this

product is to function.

2.4 CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of original purchase receipt

from U.S. ROBOTICS or its authorised reseller) for any warranty claims to be authorised.

3.0 OBTAINING WARRANTY SERVICE:

3.1 CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Service Cen-

tre within the applicable warranty period to obtain warranty service authorisation.

3.2 Customer must provide Product Model Number, Product Serial Number and dated Proof of Purchase

(copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service

authorisation.

3.3 For information on how to contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS

Service Centre, please see the U.S. ROBOTICS corporate Web site at: www.usr.com

3.4 CUSTOMER should have the following information / items readily available when contacting U.S. ROBOT-

ICS Technical Support:

•

Product Model Number

•

Product Serial Number

•

Dated Proof of Purchase

•

CUSTOMER contact name & telephone number

•

CUSTOMER Computer Operating System version

•

U.S. ROBOTICS Installation CD-ROM

•

U.S. ROBOTICS Installation Guide

4.0 WARRANTY REPLACEMENT:

4.1 In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS Service Centre deter-

mines the product or part has a malfunction or failure attributable directly to faulty workmanship and/or

materials; and the product is within the TWO (2) YEAR warranty term; and the CUSTOMER will include a copy

of the dated Proof of Purchase (original purchase receipt from U.S. ROBOTICS or its authorised reseller) with

the product or part with the returned product or part, then U.S. ROBOTICS will issue CUSTOMER a Return

Material Authorisation (RMA) and instructions for the return of the product to the authorised U.S. ROBOTICS

Drop Zone.

4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its author-

ised U.S. ROBOTICS Service Centre will be returned.

4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S. ROBOT-

ICS Return Centre; to insure the product or assume the risk of loss or damage which may occur in transit;

and to use a shipping container equivalent to the original packaging.

4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product or part

is received as an authorised return at an authorised U.S. ROBOTICS Return Centre.

4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product Model

Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will

be inspected for date of purchase and place of purchase. U.S. ROBOTICS may deny warranty service if visual

inspection of the returned product or part does not match the CUSTOMER supplied information for which the

RMA was issued.

4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will, at its

sole discretion, repair or replace, using new or reconditioned product or parts, to whatever extent it deems

necessary to restore the product or part to operating condition.

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4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to CUSTOMER, at

U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS receives the authorised

CUSTOMER return at an authorised U.S. ROBOTICS Return Centre.

4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or furnishing repaired or

replaced product or part.

5.0 LIMITATIONS:

5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third-party soft-

ware, the use of which is governed by separate end-user license agreements provided by third-party soft-

ware vendors. This U.S. ROBOTICS Limited Warranty does not apply to such third-party software. For the

applicable warranty refer to the end-user license agreement governing the use of such software.

5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRON-

MENTAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited Warranty does not

apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future ver-

sions of operating system or other current and/or future software and hardware; alterations (by persons

other than U.S. ROBOTICS or authorised U.S. ROBOTICS Service Centres); damage caused by operator error

or non-compliance with instructions as set out in the user documentation or other accompanying documen-

tation; damage caused by acts of nature such as lightning, storms, floods, fires, and earthquakes, etc. Prod-

ucts evidencing the product serial number has been tampered with or removed; misuse, neglect, and

improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit prod-

ucts; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corrup-

tion; failures of the product which result from accident, abuse, misuse (including but not limited to improper

installation, connection to incorrect voltages, and power points); failures caused by products not supplied

by U.S. ROBOTICS; damage cause by moisture, corrosive environments, high voltage surges, shipping,

abnormal working conditions; or the use of the product outside the borders of the country or territory

intended for use (As indicated by the Product Model Number and any local telecommunication approval

stickers affixed to the product).

5.3 TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE

AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN

FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDI-

TIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRE-

SPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.

U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORISES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER

LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, WARRANTY, OR USE OF ITS

PRODUCTS.

5.4 LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS ALSO EXCLUDES FOR

ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLI-

GENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR

FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER

FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,

PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S. ROBOTICS OR ITS AUTHORISED

RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO

REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS OPTION. THIS DIS-

CLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL

OF ITS ESSENTIAL PURPOSE.

6.0 DISCLAIMER:

Some countries, states, territories or provinces do not allow the exclusion or limitation of implied warranties

or the limitation of incidental or consequential damages for certain products supplied to consumers, or the

limitation of liability for personal injury, so the above limitations and exclusions may be limited in their appli-

cation to CUSTOMER. When the implied warranties are not allowed by law to be excluded in their entirety,

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they will be limited to the TWO (2) YEAR duration of this written warranty. This warranty gives CUSTOMER

specific legal rights, which may vary depending on local law.

7.0 GOVERNING LAW:

This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A. excluding its conflicts of

laws principles and excluding the United Nations Convention on Contracts for the International Sale of

Goods.

U.S. Robotics Corporation

935 National Parkway

Schaumburg, IL, 60173

U.S.A.