TRENDnet TS-S402 Router Manual PDF (Setup & Configuration Guide)

Page 11 / 17 Scroll up to view Page 6 - 10

English

9

3

. Right click the folder and click

Mount

.

4

. If you are accessing a private

folder, this window will appear.

Click

OK

.

5

. Select an available

Drive

(e.g. Z:)

and click

Finish

.

6.

Double-click the folder (e.g.

share

<Z:>.

Z represents the available

Drive

that you selected in step 2.)

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English

10

Backup data on USB drives to share folder on

hard drive

3.

Double click on the share folder.

4.

USBCopy folder will appear.

2.

Wait until

SYS

and

HDD/HDD2

LEDs become steady.

1.

Press the

Backup

button on the

front of the storage server until the

SYS

and

HDD /HDD2

LEDs

are

blinking.

7.

Repeat steps 1-7 on each

Windows PC.

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English

11

Setting up iTunes Server

1.

In the browser configuration for the

TS-S402, click on

Configuration

,

then click

Server Preference

.

By

default,

iTunes

is enabled.

If

iTunes

is disabled, select

Enable

and then click

Apply

.

2.

Click

Service Configuration

and

then click

iTunes

Server.

Enter a

iTunes Server

Name, select a

Share Folder

and enter a refresh

time (seconds).

Click

Enable

to

enable password protection.

Set

and confirm password, and then

click

Apply

.

3.

On a client PC, open

iTunes

.

Click

iTunes Servers

.

If you enabled

password, enter the password and

then click

OK

.

4.

If you have any music in the

shared folder, the songs will now

appear.

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12

Q1:

A1:

Q2:

A2:

Can I connect or disconnect the USB storage device while the TS-S402 is on?

Yes, you can connect or disconnect any external USB device while the computer is on,

because the USB interfaces are Plug-and-Play and hot-pluggable.

The NAS utility is unable to detect the Storage Server.

What should I do?

First, check your hardware settings again by following the instructions in section 2.

Second, make sure the LAN lights is lit.

Third, disable any software firewall programs

(e.g. Norton Internet Security, McAfee).

If you are running Windows XP or Vista, disable

the built-in firewall.

Fourth, try installing the NAS utility on another Windows PC.

Fifth,

Take a pin or paperclip, press on it for 15 seconds and then let go.

Sixth, put a static IP

address in the same subnet as the storage server.

Then open up your browser and type

in the address bar http://192.168.10.10.

Then hit Enter.

Please see the steps below for

instructions on putting a static IP address on your Windows PC:

Troubleshooting

Q3:

A3:

I am unable to mount or access the SATA hard drive.

What should I do?

First, verify that the SATA hard drive has been properly installed (see section 2).

Second, connect the SATA hard drive to the second SATA power and data cable.

Third,

double click on My Computer.

If you were able to mount the device, you should see the

icon for drive under

Network Drives.

1.

Go into the

Control Panel

and double-click

the

Network Connections

icon, right-click

the

Local Area Connection

icon and then

click

Properties

.

2.

Click

Internet Protocol (TCP/IP)

and then

click

Properties

.

Then click on

Use the

following IP address

, and make sure you

assign your network adapter an IP address

in the subnet of 192.168.10.x.

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Q4:

A4:

What file formats are supported?

EXT2 and EXT3 file formats are supported for hard drive.

FAT16, FAT32 and NTFS file

formats are support for USB storage devices.

:

I setup a password on my storage server, but I forgot it.

How do I reset the storage

server to factory defaults.

There is a reset button on the back of the storage server.

Take a pin or paperclip, press

on it for 15 seconds and then let go.

The default user name and password is admin.

I press on the power button on the TS-S402 to turn it off, but it remains on.

What should

I do?

Make sure to press the power button all the way in and hold for five seconds.

When I connect the storage device to a Gigabit switch, I am not getting Gigabit speeds.

What should I do?

Make sure you are using CAT-5e or CAT-6 Ethernet Cables.

Some CAT-5 cables are

not rated to run in Gigabit.

Q5

A5:

Q6:

A6:

Q7:

A7:

If you still encounter problems or have any questions regarding the

TS-S402,

please contact

TRENDnet's Technical Support Department.

13

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