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Page 16 / 24 Scroll up to view Page 11 - 15
2. All the settings are correct, but I cannot make a wireless connection to the Modem.
What
should I do?
1. Double check that the Wireless LED on the Modem is lit.
2. Power cycle the Modem.
Unplug the power to the Modem. Wait 15 seconds, then plug the
power back in.
3. Contact the manufacturer of your wireless network adapter. Make sure the wireless network
adapter is configured with the proper SSID.
The default SSID of the TEW-658BRM is
TRENDnet658. If you have enabled any encryption on the Wireless Modem, make sure to
configure the wireless network adapter with the same encryption key.
4. Please refer to the Wireless tips section if you continue to have wireless connectivity
problems.
3. All the settings are correct, but I am having problems going to the Internet.
What should I
do?
1. Double check that the LED's on the Modem are correctly lit. Please refer to the LED
behavior chart.
2. Make sure your DSL Internet connection settings and account information are correct
3. Make sure that you're DSL account is active
4. Power cycle the Modem.
Unplug the power to the Modem.
Wait 15 seconds, then plug the
power back in.
4.
I forgot my login password.
What should I do?
Take a pin or paperclip and press the reset button on the back of the Wireless Modem for 15
seconds. Then let go. This will return all settings to factory default. The default user name and
password is admin.
14
2.
Click
Internet Protocol (TCP/IP)
and then click
Properties.
Then click on
Obtain an IP address
automatically.
1.
Go into the
Control Panel
, double-click the
Network
Connections
icon and then right-click the
Local Area
Connection
icon and then click
Properties
.
Windows XP/2000
Page 17 / 24
5. LED behavior
15
If you still encounter problems or have any questions regarding the
TEW-658BRM
, please contact
TRENDnet's Technical Support Department.
LED
Power
LAN 1-4
Wireless
WPS
DSL
Internet
Activity
Status
Off
Device is off
On (solid)
Device is on
Off
No active device is connected
On (solid)
Active device is connected, no activity
On (blinking)
Active device is connected with activity (data transfers)
Off
Wireless network turned off
On (blinking)
Wireless network is on
Off
WPS feature is inactive
On (blinking)
WPS authentication in process
On (solid)
WPS authentication process complete
Off
RJ-11 cable disconnected
On (blinking)
DSL authentication in process, data transfer activity
On (solid)
Off
DSL authentication process complete
On (blinking)
Internet data transfer activity
No DSL authentication
On (solid)
Internet connection ready
Page 18 / 24
Wireless Tips
The following are some general wireless tips to help minimize the impact of interference within an
environment.
Assign your network a unique SSID
Do not use anything that would be identifying like “Smith Family Network”. Choose
something that you would easily identify when searching for available wireless networks.
Do not turn off the SSID broadcast
The SSID broadcast is intended to be on and turning it off can cause connectivity issues.
The preferred method of securing a wireless network is to choose a strong form of encryption
with a strong and varied encryption key.
Change the channel
Most wireless access points and routers are defaulted to channel 6.
If you have a site survey
tool that will display the channels you can plan your channel selection around neighboring
access points to minimize interference from them.
If your site survey tool does not display
the channel try using channels 1 or 11.
Change the channel bandwidth
If you are using 802.11n you should be securing the network with WPA2-AES security.
Avoid stacking hardware on top of each other to prevent overheating issues
Maintain enough free space around the hardware for good ventilation and airflow.
There
should also be plenty of free space around the antennas to allow the wireless signal to
propagate.
Please also make sure that the wireless hardware is not placed in any type of
shelving or enclosures.
There are a number of other environmental factors that can impact the range of wireless
devices.
1.
Adjust your wireless devices so that the signal is traveling in a straight path, rather than at
an angle.
The more material the signal has to pass through the more signal you will lose.
2.
Keep the number of obstructions to a minimum. Each obstruction can reduce the range of
a wireless device.
Position the wireless devices in a manner that will minimize the amount
of obstructions between them.
Note: after setting up the SSID, encryption type and encryption key/passphrase, please
make a note of them for future reference. You will need this information to connect your
wireless computers to the wireless router/access point.
Note:
Due to Wi-Fi certification considerations if you choose WEP, WPA or WPA2-TKIP
encryption this device may operate in legacy wireless mode (802.11b/g).
You may not get
802.11n performance as these forms of encryption are not supported by the 802.11n
specification.
16
Page 19 / 24
3.
Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes through less
dense material such as dry wall.
Dense materials like metal, solid wood, glass or even
furniture may block or degrade the signal.
4.
Antenna orientation can also have a large impact on your wireless signal. Use the wireless
adapter's site survey tool to determine the best antenna orientation for your wireless
devices.
5.
Interference from devices that produce RF (radio frequency) noise can also impact your
signal. Position your wireless devices away from anything that generates RF noise, such
as microwaves, HAM radios, Walkie-Talkies and baby monitors.
6.
Any device operating on the 2.4GHz frequency will cause interference. Devices such as
2.4GHz cordless phones or other wireless remotes operating on the 2.4GHz frequency
can potentially drop the wireless signal.
Although the phone may not be in use, the base
can still transmit wireless signals.
Move the phone's base station as far away as possible
from your wireless devices.
If you are still experiencing low or no signal consider repositioning the wireless devices or installing
additional access points.
The use of higher gain antennas may also provide the necessary
coverage depending on the environment.
17
Page 20 / 24

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