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In case of problems

If you encounter problems during this installation please refer to

“11.1 Setup Troubleshooting” on page 104

.

Backup your configuration

Once you successfully installed your MediaAccess Gateway, it is recommend to backup your configuration. This will allows

you to return to this configuration when needed (for example, after misconfiguration).

For more information, see

“4.2 Backing Up/Restoring your Configuration” on page 37

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3

Manual Installation

Installation

This chapter will help you to manually install your MediaAccess Gateway.

Setting up your network

Proceed as follows:

1

Connect your MediaAccess Gateway to your service provider’s network.

For more information, see

“3.1 Connecting the MediaAccess Gateway to your Service Provider’s Network” on page 20

.

2

Power on the MediaAccess Gateway.

For more information, see

“3.2 Powering on the MediaAccess Gateway” on page 22

.

3

Connect your computer to the MediaAccess Gateway.

For more information, see

“3.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 23

.

4

Configure your MediaAccess Gateway.

For more information, see

“3.4 Configure the MediaAccess Gateway” on page 26

.

5

Connect your phones.

For more information, see

“6 Telephony” on page 47

.

6

Share your content or media on your local network, continue with

“8 Sharing Content” on page 63

.

7

If you purchased the mobile USB adapter, setup the 3G backup connection.

For more information, see

“3.5 Setting Up the 3G Fall-Back WAN Connection” on page 27

.

8

Once you successfully installed your MediaAccess Gateway, it is recommend to backup your configuration. This will

allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see

“4.2 Backing Up/Restoring your Configuration” on page 37

.

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3.1

Connecting the MediaAccess Gateway to your Service

Provider’s Network

Introduction

This section helps you to connect the MediaAccess Gateway to your service provider’s network.

Signal arriving at your home

The

Line

signal that arrives at your home consists the following components:



A

Phone

signal carrying the traffic for telephony.



A

DSL

signal carrying the Internet traffic.

DSL Gateways have a built-in solution to remove the

Phone

component. No additional devices are needed, you can

connect them directly to the

Line

.

Telephones do not have this capability, so here you have to use a filter or splitter to remove the

DSL

signal.

What does a filter/splitter look like

A splitter/filter is a box that typically has the following connectors:



A

Line

input

This connector must be connected to the input signal that needs to be filtered.



A

Phone/PSTN

output

This connector offers filtered output signal. It only contains the

Voice

component and can only be used for connecting

phones.



A

Modem/DSL

output (optional)

This connector offers unfiltered output. It contains both the

Phone

and

DSL

signal and can be used to connect your

MediaAccess Gateway.

Connecting the cables

The procedure to be followed depends on the fact if this filter has been integrated into your MediaAccess Gateway or not.

Check the label of your MediaAccess Gateway. If the product name contains:



“wIF” (for example MediaAccess TG788vn v2

wIF

) then your MediaAccess Gateway has an integrated filter. No external

filters are needed. Follow the steps described in

“Scenario 2: A MediaAccess Gateway without integrated filter” on page 21

.



No “wiF”

(for example MediaAccess TG788vn v2) then your MediaAccess Gateway does

not

have an integrated filter.

Follow the steps described in

“Scenario 2: A MediaAccess Gateway without integrated filter” on page 21

.

This

Phone

signal is only used for communication over the traditional telephone network (PSTN). Voice over IP

communication will be carried by the

DSL

signal.

DSL

+

Voice

Voice

DSL

+

Voice

Service

Provider

Filter/Splitter

LINE

PHONE

MODEM

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Scenario 1: A MediaAccess Gateway with integrated filter

Proceed as follows:

1

Take the DSL cable. This is the gray cable that is included in your box.

2

Plug one end of the cable in the grey

DSL

port on the back of your MediaAccess Gateway.

3

Plug the other end of the cable:



In the

DSL/Modem

output of your

splitter/filter

.



Directly into the telephone wall outlet if there is no

splitter/filter

between the network terminator and your local

phone network.

Scenario 2: A MediaAccess Gateway without integrated filter

Proceed as follows:

1

Take the DSL cable. This is the grey cable that is included in your box.

2

Plug one end of the cable in the grey

DSL

port on the back of your MediaAccess Gateway.

3

Plug the other end of the cable into the

DSL/MODEM

output port of your filter/splitter.

DSL

DSL

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3.2

Powering on the MediaAccess Gateway

Procedure

Proceed as follows:

1

Connect the power cord to the power port of the MediaAccess Gateway.

2

Plug the other end of the power cord into an electrical outlet.

3

Press the power button to turn on the MediaAccess Gateway.

4

Wait at least two minutes to allow the MediaAccess Gateway to complete the start up phase.