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Page 161 / 196 Scroll up to view Page 156 - 160
161
Using the USB port
Share Inter Process Communication for the network
The Inter Process Communication (IPC) functions are used to interchange data between
processes on a computer or between multiple computers in a network. To be able to
share data on the USB mass storage device on the Gigaset SX763 WLAN dsl, the IPC
must be set to access resources shared in the network (network share).
You can check it as follows:
ì
Open the Windows command prompt. From the start menu of the Windows taskbar,
click
Start
–
All Programs
–
Accessories
–
Command Prompt
.
ì
In the
Command Prompt
window enter the
net share
command and press the
ENTER key.
ì
Check if an
IPC$
entry exists.
ì
If there is no entry, enter the
net share IPC$
command and press the ENTER key.
Page 162 / 196
162
Using the USB port
Starting the computer browser
To access resources in the network, the Windows service
computerbrowser
must be
started.
You can check it as follows:
ì
Open the Control Panel by selecting
Control Panel
from the start menu of the Win-
dows taskbar.
ì
Open
System and Maintenance
, then
Administrative Tools
and click on
Services
.
Note
: On Windows XP and 2000 systems right-click on the
Workplace
symbol and
choose
Administrative Tools
. Double-click on
Services and Applications
and then on
Services
.
ì
Check if the status for the
Computerbrowser
entry is
Started
.
ì
If
Computerbrowser
is not started, double-click on the entry.
ì
Click on
Start
.
If an error message appears with a content like "..has been started and then stopped
again..", you still have to allow file and printer sharing in the Windows firewall (see next
section).
Page 163 / 196
163
Using the USB port
Enabling file and printer sharing in the Windows firewall
The Windows firewall must be set to allow file and printer sharing.
You can check it as follows:
ì
Open the Control Panel. For that purpose choose
Control Panel
from the start menu
of the Windows taskbar.
ì
Click on
Security
–
Windows Firewall
and then
Starting and Stopping the
Windows Firewall
.
Note
: On Windows XP systems in the Control Panel choose the
Windows Firewall
entry.
ì
Open the
Exceptions
tab.
The File and Printer Sharing entry must be marked.
Now your Windows system should be able to access the shared data on the Gigaset
SX763 WLAN dsl.
Page 164 / 196
164
Appendix
Appendix
Troubleshooting
This section describes common problems and their solution. Any problems can be iden-
tified from the different LED displays. If you cannot solve the connection problem after
checking the LED displays, consult of the following table. Further information is availa-
.
This user guide is based on the software release 2.3.
Make sure the firmware on your device is up-to-date. The latest version can be found on
the Internet on the product page www.gigaset.com/gigasetsx763wlandsl
Symptom
Possible cause and solutions
Device version unknown
(Annex A or B).
You will find this information on the underside of the
device.
Power
LED does not light
up.
No power supply.
ì
Check whether the mains adapter is connected to
the Gigaset SX763 WLAN dsl and a power outlet.
ì
Check whether the power outlet and the mains
adapter are working properly. If the mains adapter
is not working properly, contact our customer serv-
ice unit (see Quick Start Guide).
ì
If your Gigaset SX763 WLAN dsl has an On button
at the rear: Check whether the device is plugged in.
ADSL
LED flashes
ì
Wait until the integrated DSL modem has com-
pleted its synchronisation. This procedure can take
up to 10 minutes.
ì
The LED will also flash (at regular intervals) if no
DSL cable is attached.
The
ADSL
LED does not light
up after synchronisation.
ì
Check the DSL cable. Check that the DSL cable is
properly connected to the DSL port and the splitter.
Page 165 / 196
165
Appendix
The
LAN
LED on a con-
nected device does not light
up.
No LAN connection
ì
Make sure the connected device is turned on.
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type
(CAT5) and that the cable is not too long (<100m).
ì
Check that the network card on the connected
device and the cables are not defective. If neces-
sary, replace a defective network card or cable.
ì
Use the Windows device manager (
My Computer
–
Properties
) to check whether the network card is
functioning. If you see a red cross or a question
mark, the driver may not have been installed or
there is a resource conflict. Follow the Windows
instructions to remedy the problem.
You cannot connect to the
Internet.
ì
Check whether the
Connect manually
option is
activated. If it is, connections cannot be opened
automatically.
ì
Select
Connect on demand
or
Always on
.
Remember that this setting may lead to higher
costs if you are billed on the time used.
ì
The connection may have been terminated manu-
ally with the
Connect on demand
option selected.
–
Restore the connection again manually using the
Connect
button or
–
Restart the Gigaset SX763 WLAN dsl.
In both cases, the
Connect on demand
setting will
be active again.
ì
Check whether the data entered for your Internet
connection matches what your Internet service
provider has specified.
After a WPS registration
attempt, the
WLAN
LED
continues to flash for some
time and the required client
was not registered.
u
More than one client has tried to register.
ì
Repeat registration after a short interval.
u
MAC access control is activated, but the desired cli-
ent is not in the MAC address list.
ì
Add the client to the MAC address list (see
page 59).
If the MAC address filter is enabled a WPS registration
attempt can not be detected by the device. In this case
LED signalling is not possible.
Symptom
Possible cause and solutions

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