101
Appendix
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In the case of new devices and their components exhibiting defects resulting from
manufacturing and/or material faults within 24 months of purchase, Siemens shall,
at its own option and free of charge, either replace the device with another device
reflecting the current state of the art, or repair the said device. In respect of parts sub-
ject to wear and tear (including but not limited to, batteries, keypads, casing), this
warranty shall be valid for six months from the date of purchase.
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This Guarantee shall be invalid if the device defect is attributable to improper care or
use
and/or failure to comply with information contained in the user manuals. In par-
ticular claims under the Guarantee cannot be made if:
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The device is opened (this is classed as third party intervention)
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Repairs or other work done by persons not authorised by Siemens.
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Components on the printed circuit board are manipulated
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The software is manipulated
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Defects or damage caused by dropping, breaking, lightning or ingress of moisture.
This also applies if defects or damage was caused by mechanical, chemical, radio
interference or thermal factors (e.g.: microwave, sauna etc.)
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Devices fitted with accessories not authorised by Siemens
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This Guarantee shall not apply to or extend to services performed by the authorised
dealer or the customer themselves (e.g. installation, configuration, software down-
loads). User manuals and any software supplied on a separate data medium shall be
excluded from the Guarantee.
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The purchase receipt, together with the date of purchase, shall be required as evi-
dence for invoking the Guarantee. Claims under the Guarantee must be submitted
within two months of the Guarantee default becoming evident.
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Ownership of devices or components replaced by and returned to Siemens shall vest
in Siemens.
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This Guarantee shall apply to new devices purchased in the European Union. For
Products sold in the Republic of Ireland the Guarantee is issued by Siemens Home and
Office Communication Devices GmbH & Co. KG, Schlavenhorst 66, D-46395 Bocholt,
Germany.
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Any other claims resulting out of or in connection with the device shall be excluded
from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a
Customers Statutory Rights, nor the manufacturer’s liability for death or personal
injury resulting from its negligence.
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The duration of the Guarantee shall not be extended by services rendered under the
terms of the Guarantee.
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Insofar as no Guarantee default exists, Siemens reserves the right to charge the cus-
tomer for replacement or repair.
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The above provisions does not imply a change in the burden of proof to the detriment
of the customer.
To invoke this Guarantee, please contact the Siemens helpdesk on
1850 777 277. This
number is also to be found in the accompanying user guide.