Page 96 / 121 Scroll up to view Page 91 - 95
94
Appendix
You cannot connect to the
Internet.
ì
Check whether the
Connect on Demand
option is
deactivated. In this case, connections cannot be
opened automatically.
ì
Select
Connect on Demand
. Remember that this
setting may lead to higher costs if you are billed on
the time you use.
ì
The connection may have been terminated manu-
ally with the
Connect on Demand
option selected.
Open the connection again manually using the
Connect
button
or
restart the Gigaset SE361 WLAN.
In both cases, the
Connect on Demand
setting will
be active again.
ì
Make sure that you have entered the access data
supplied by your service provider correctly.
ì
There may be a problem at the service provider
end. Get in touch with your service provider.
You cannot open a connec-
tion from a wireless device
to the Gigaset SE361 WLAN.
The wireless network adapter is not using the correct
SSID.
ì
Change the SSID on the network adapter.
Either encryption is enabled on the Gigaset SE361
WLAN but not on the wireless network adapter, or it is
not using the correct key or is using another type of
encryption.
ì
Activate the same encryption on the network
adapter with the correct key.
If you do not know the key, you will have to reset
the Gigaset SE361 WLAN (see page 18).
Warning
: Please bear in mind that this will return
all
the configuration settings to the factory set-
tings.
Symptom
Possible cause and remedial actions
Page 97 / 121
95
Appendix
You cannot open a connec-
tion from a wireless device
to the Gigaset SE361 WLAN.
The
Wireless Network
function is deactivated.
ì
Check whether the
Wireless Network
function is
deactivated and, if so, activate it (see page 56).
The PC does not have a wireless connection.
ì
Use the Windows device manager (
My Computer
Properties
) to check whether the network connec-
tion is functioning. If you see a red cross or a ques-
tion mark, then the driver may not have been
installed or there is a resource conflict. Follow the
Windows instructions to remedy the problem.
The Gigaset SE361 WLAN or
other PCs cannot be reached
by a PC in the connected
LAN with a
ping
command.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs on the local network.
ì
Check that the IP addresses have been correctly
configured. In most cases you can use the DHCP
function of the Gigaset SE361 WLAN to assign
dynamic addresses to the PCs in the LAN. In this
case, you must configure the TCP/IP settings of
all the PCs so that they obtain their IP address
automatically.
If you configure the IP addresses in the LAN manu-
ally, remember to use subnet mask 255.255.255.x.
This means that the first three parts of the IP
address on each PC and the Gigaset SE361 WLAN
must be identical. The device must also be config-
ured as DNS server.
No connection to the
Gigaset SE361 WLAN's con-
figuration interface.
ì
Use the
ping
command to check whether you can
establish a network connection to the Gigaset
SE361 WLAN.
ì
Check the network cable between the PC which you
want to use to manage the device and the Gigaset
SE361 WLAN.
ì
If the PC you want to use is on the router's local net-
work, make sure that you are using the correct IP
address administration (see above).
ì
If the PC you want to use is not on the router's local
network, it must be authorised via Remote
Management.
Password forgotten or lost
ì
Reset the Gigaset SE361 WLAN (see page 19).
Warning
: Please bear in mind that this will return
all
the configuration settings to the factory settings.
Symptom
Possible cause and remedial actions
Page 98 / 121
96
Appendix
You cannot access a
resource (drive or printer)
on another PC.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs on the local network and that
the PCs all belong to the same workgroup.
ì
Check whether the resource has been released on
the PC in question and whether you have the nec-
essary access rights.
ì
Printing: Check whether the printer has been set up
as a network printer.
The transmission rate is too
low.
ì
Radio data transmission depends on the operating
environment, for example the building stock or the
influence of other devices in the vicinity that trans-
mit in the 2.4-GHz frequency range.
ì
Arrange your WLAN devices closer together.
ì
Change the antenna direction.
ì
Position the device elsewhere.
ì
Switch off other radio sources in the vicinity.
They may interfere with data transmission.
ì
Choose a different channel.
ì
Check to see if the problem also arises with a differ-
ent type of encryption.
Symptom
Possible cause and remedial actions
Page 99 / 121
97
Appendix
Specifications
Interfaces
1 WAN
RJ45, 10Base-T/100Base-TX, Autosensing, MDI/MDIX
4 LAN
RJ45, 10Base-T/100Base-TX, Autosensing, MDI/MDIX
WLAN
IEEE 802.11g or IEEE 802.11b, to connect up to
32 wireless PCs
Wireless properties
Frequency range
2,400 to 2,484 GHz ISM band
Spreading
Direct Sequence Spread Spectrum (DSSS)
Modulation
CCK, OFDM
Number of channels
13: all countries except Japan, USA and Canada
11: USA and Canada
Transmission rate
IEEE 802.11b: up to 11 Mbps
IEEE 802.11g: up to 54 Mbps
Operating environment
Temperature
Operating temperature 0 °C to 40°C
Storage temperature -20 to 70°C
Humidity
5% to 90% (non condensing)
LED displays
Power
Online (Internet)
WLAN (activity, wireless)
WAN (connection to modem, activity)
LAN1... LAN4 (connection to PC, activity, wired)
Compliance with security conditions and regulations
CE, EN60950
Software
Browser-based configuration environment
NAT, PPPoE
DHCP server and client
NAT, Port Forwarding, Port Triggering, Exposed Host
Security setup
Firewall, prevention of hacker attacks
MAC address filtering
URL filtering,
DoS blocking, SPI
Log file
WEP encryption
WPA2-PSK / WPA-PSK encryption
Page 100 / 121
98
Appendix
Authorisation
This device is intended for use worldwide outside the European Economic Area (with
the exception of Switzerland) subject to national approval. In France, this device is only
intended for internal use within buildings.
Country-specific requirements have been taken into consideration.
We, Siemens Home and Office Communication Devices GmbH & Co. KG, declare that
this device meets the essential requirements and other relevant regulations laid down
in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:
.
Approval
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
This crossed-out wheeled bin symbol on the product means the product is
covered by the European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about disposal of your old appliance, please
contact your local council refuse centre or the original supplier of the
product.

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