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8 - Updating the application
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You can update the firmware using one of the following methods:
•
via HTTP
•
via TR69 protocol
•
automatically: the new firmware version download is performed automatically on starting up
the router.
Important
Throughout the download procedure (up to five minutes),
you must
:
•
not power down the router,
•
not disconnect from the ADSL line.
During the download, all the LEDs of your
router
light in turn except the
LED that stays on
steady.
When the download is finished, your
router
restarts automatically to the new firmware version.
Note
To check that the new version has been correctly downloaded, select in the
HTTP configuration tool the
Device info
menu; the
Software version
field
displays the last software version installed.
HTTP update
You can download the new firmware to update your router using the
Management
menu in the
HTTP configuration tool (see section 5).
TR69 protocol
Operators can use "TR69" protocol to upgrade the router's firmware from an HTTP or FTP
server.
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A.
Annex A - Troubleshooting
This section covers
¾
checking the assignment of an IP address
§ A.1
¾
Front panel LEDs
§ A.2
¾
Supervision of your router
§ A.3
¾
the "Diagnostics" tool
§ A.4
¾
interpreting the lights
§ A.5
¾
reinitialising your router
§ A.6
¾
resetting factory configuration
§ A.7
¾
Offline connection mode
§ A.8
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Annex A - Troubleshooting
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A.1
Checking the assignment of an IP address
In Windows Vista, XP, 2000 and ME
1.
Click on
Start > Run
, enter
cmd
and then click
OK
.
The command prompt screen appears.
2.
Enter
ipconfig
then press
Enter
.
3.
Check that the entry IP Address contains a value other than
0.0.0.0
(for example
192.168.1.10
).
Note
If
no
IP
address
is
displayed,
enter
ipconfig /release
then
enter
ipconfig /renew
.
Note
All the troubleshooting procedures described below are undertaken in
Windows
®
XP
. These procedures in other Windows operating systems
®
(98,
ME and 2000) can be slightly different.
Many sources of information are available to help you identify and resolve issues you may
experience:
•
the LEDs on the front panel of the router.
•
the HTTP configuration tool.
For step-by-step and advanced problem-solving procedures, use the
Diagnostic tool
available
in the HTTP configuration tool.
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Annex A - Troubleshooting
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A.2
Front panel LEDs
Note
When the router is switched on, the
LED is green.
If no connection is made, the
LED is red.
LED
Status
Meaning
Off
Power Off
Green
Power On
Power
Red
Router in rescue mode
Off
ADSL Down
Green steady
ADSL Up
ADSL
Green blinking
ADSL Synchronisation in progress
Off
•
Power Off
or
•
•
The Internet account must be configured
Green steady
•
The Internet account is configured
or
•
Bridge mode
Green blinking
Tx/Rx traffic
Internet
Red
Invalid or unauthorised Internet account
Off
No link detected on the Ethernet port
Green steady
Ethernet port has detected a link with 100 Mbps device
LAN x
(1 to 4)
Green blinking
Tx/Rx traffic at 100 Mbps
Off
Wi-Fi deactivated
Green steady
WI-Fi activated
WLAN
Green blinking
Wi-Fi Tx/Rx
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Annex A - Troubleshooting
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A.3
Supervising your router
You can monitor the router’s activity and status using the router’s built-in “DSL Router” HTTP
controller, available in the HTTP configuration tool.
The router’s activity status is always visible at the top right corner of the HTTP configuration
tool.
You can perform the following actions:
•
click on
Refresh
to update the data displayed
•
click on
Reboot
to restart your router
ADSL information
The following table presents the possible states of the
ADSL
field:
Status
Meaning
Green
ADSL line synchronised
Yellow
ADSL line synchronising
Red
ADSL line not connected
The
Down
field displays the nominal downlink bit rate.
The
Up
field displays the nominal uplink bit rate.
Internet information
The following table presents the possible states of the
Internet
field:
Status
Status
Meaning
ADSL Down
ADSL line not connected or not activated
Not configured
The Internet account must be configured
Off
Router rebooting
Router is rebooting
Green
Connected
The Internet account is configured
Yellow
Waiting for ISP
ADSL line synchronising
Red
Access denied
Incorrect Internet account
19216811.live