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View the Status of a Wireless Profile
To view the status of a specific wireless profile:
1.
Select
Network Configuration > Wireless Settings > Wireless Profiles
.
The Wireless
Profiles screen displays.
2.
Click the
Status
button in the Status column for the wireless profile for which you want to
display the status information. The Access Point screen displays:
Figure 218.
Note:
On the Access Point screen, the wireless profile is stated in the AP
Name column: the first wireless profile is indicated by ap1, the
second by ap2, and so on.
The following table explains the fields of the Access Point Status screen.
To change the poll interval period, enter a new value in the Poll Interval field, and then
click
Set interval
. To stop polling, click
Stop
.
Table 90.
Access Point screen fields
Item
Description
AP Statistics
AP Name
The names for the four wireless profiles are ap1, ap2, ap3, and ap4.
Radio
The radio to which the client is connected. By default, the radio is always 1, indicating the
2.4 GHz radio.
Packet
The number of received (rx) and transmitted (tx) packets on the access point in bytes.
Bytes
The number of received (rx) and transmitted (tx) bytes on the access point.
Errors
The number of received (rx) and transmitted (tx) errors on the access point.
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Diagnostics Utilities
The wireless VPN firewall provides diagnostic tools that help you analyze the status of the
network and traffic conditions. Two types of tools are available:
Network diagnostic tools
. These tools include a ping utility, traceroute utility, and DNS
lookup utility, and the option to display the routing tables.
Packet capture tool
. This tools lets you capture packets per interface in real time for a
short period, and then download the packet information.
Note:
For normal operation, diagnostic tools are not required.
To display the Diagnostics screen:
1.
Select
Monitoring > Diagnostics
. The Diagnostics screen displays the IPv4 settings (see
the next screen).
Dropped
The number of received (rx) and transmitted (tx) dropped packets on the access point.
Multicast
The number of received (rx) and transmitted (tx) multicast packets on the access point.
Collisions
The number of signal collisions that have occurred on the access point. A collision occurs
when the access point attempts to send data at the same time as a wireless station that is
connected to the access point.
Connected Clients
MAC Address
The MAC address of the client.
Radio
The radio to which the client is connected. By default, the radio is always 1, indicating the
2.4 GHz radio.
Security
The type of security that the client is using (Open, WEP, WPA, WPA2, or WPA+WPA2).
Encryption
The type of encryption that the client is using (CCMP, TKIP, or TKIP + CCMP).
Authentication
The type of authentication that the client is using (Open, PSK, RADIUS, or PSK+RADIUS).
Time
Connected
The period in minutes since the connection was established between the access point and
the client.
Table 90.
Access Point screen fields (continued)
Item
Description
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2.
Specify the IP version for which you want to display the Diagnostics screen:
IPv4
. In the upper right of the screen, the IPv4 radio button is already selected by
default.
Figure 219.
IPv6
. Select the
IPv6
radio button. The Diagnostics screen displays the IPv6 settings:
Figure 220.
The various tasks that you can perform on the Diagnostics screen are explained in the
following sections.
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Send a Ping Packet
Use the ping utility to send a ping packet request in order to check the connection between
the wireless VPN firewall and a specific IP address or FQDN. If the request times out (no
reply is received), it usually means that the destination is unreachable. However, some
network devices can be configured not to respond to a ping. The ping results are displayed
on a new screen.
To send a ping:
1.
In the Ping or Trace an IP Address section of the screen, in the IP Address / Domain
Name field on the Diagnostics screen for IPv4, enter the IP address or domain name
that you want to ping; in the Domain Name field on the Diagnostics screen for IPv6,
enter the domain name that you want to ping (you cannot enter an IP address).
2.
If the specified address is reached through a VPN tunnel, select the
Ping through VPN
tunnel?
check box.
3.
Click the
Ping
button. The results of the ping are displayed in a new screen. To return to the
Diagnostics screen, click
Back
on the browser menu bar.
Trace a Route
A traceroute lists all routers between the source (the wireless VPN firewall) and the
destination IP address.
To send a traceroute:
1.
In the Ping or Trace an IP Address section of the screen, in the IP Address / Domain
Name field on the Diagnostics screen for IPv4, enter the IP address or domain name
that you want to trace; in the Domain Name field on the Diagnostics screen for IPv6,
enter the domain name that you want to trace (you cannot enter an IP address).
2.
Click the
Traceroute
button. The results of the traceroute are displayed in a new screen. To
return to the Diagnostics screen, click
Back
on the browser menu bar.
Look Up a DNS Address
A Domain Name Server (DNS) converts the Internet name (for example, www.netgear.com)
to an IP address. If you need the IP address of a web, FTP, mail, or other server on the
Internet, request a DNS lookup to find the IP address.
To look up a DNS address:
1.
In the Perform a DNS Lookup section of the screen, in the Internet Name field, enter a
domain name.
2.
Click the
Lookup
button. The results of the lookup action are displayed in a new screen. To
return to the Diagnostics screen, click
Back
on the browser menu bar.
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Display the Routing Tables
Displaying the internal routing table can assist NETGEAR technical support in diagnosing
routing problems.
To display the routing table:
On the Diagnostics screen for IPv4, in the Router Options section of the screen, click the
Display
button next to Display the IPv4 Routing Table. The routing table is shown in the
Route Display screen that displays as a pop-up screen.
On the Diagnostics screen for IPv6, in the Router Options section of the screen, click the
Display
button next to Display the IPv6 Routing Table. The routing table is shown in the
Route Display screen that displays as a pop-up screen.
Capture Packets in Real Time
Capturing packets can assist NETGEAR technical support in diagnosing packet transfer
problems. You can also use a traffic analyzer to do your own problem diagnoses.
To capture packets in real time:
1.
In Router Options section of the screen, next to Capture Packets, click the
Packet
Trace
button. The Capture Packets pop-up screen displays:
Figure 221.
2.
From the Select Network drop-down list, select the physical or virtual interface for which you
want to capture packets.
3.
Click
Start
. After a few seconds, the packet-tracing process starts, which is indicated by a
message onscreen.
4.
When you want to stop the packet-tracing process, click
Stop
. After a few seconds, the
packet-tracing process stops, which is indicated by a message onscreen.
5.
Click
Download
. Select a location to save the captured packets. (The default file name is
pkt.cap.) The file is downloaded to the location that you specify.
6.
When the download is complete, browse to the download location you specified, and verify
that the file has been downloaded successfully.
7.
Optional step: Send the file to NETGEAR technical support for analysis.

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