A window might display that states that a problem occurred while the wizard was detecting the Internet

connection IP address.

•

If your ISP assigned you a fixed (static) IP address, do the following:

a.

Select the

Yes

radio button.

b.

Click the

Next

button.

c.

Enter the address information that your ISP gave you for your fixed IP address configuration.

d.

Click the

Next

button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a

fixed IP address, do the following:

a.

Select either the

No

or the

I don’t know

radio button.

b.

Click the

Next

button.

Install and Access the Modem Router and Its Network

31

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

c.

Enter the MAC address of the computer or router with which you previously were able to connect

to the Internet.You might find the MAC address on the product label of your device. Enter the

MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d.

Click the

Next

button.

22.

If the Congratulations! window still does not display and the

modem router

still does not connect to

the Internet, do the following:

a.

Review all your settings and make sure that you selected the correct options and entered everything

correctly.

b.

Run the Setup Wizard one more time.

c.

Contact your ISP to verify that you are using the correct configuration information.

d.

Read

Troubleshoot the Internet Connection

on page 299.

e.

If problems persist, register your

NETGEAR

product and contact

NETGEAR

technical support.

Set Up the

Modem Router

for Cable or Fiber Service

You can install your

modem router

for cable or fiber (Ethernet WAN) service or for DSL service. If you

use a cable or fiber modem, follow the procedure that is described in this section. If you use a DSL modem,

follow the procedure that is described in

Cable the Modem Router for DSL Service and Access the Modem

Router

on page 24.

The following figure shows the cabling of your

modem router

for cable or fiber service.

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32

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Figure 7. Modem router cabling for cable or fiber service

To connect your

modem router

to a cable or fiber service:

1.

Unplug your cable or fiber modem’s power, leaving the modem connected to the wall jack for your

Internet service.

2.

If your cable or fiber modem includes a battery backup, remove the battery.

3.

Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the

modem

router

.

4.

If your cable or fiber modem includes a battery backup, reinsert the battery.

5.

Plug in and turn on your cable or fiber modem.

6.

Connect the power adapter to the

modem router

and plug it into an electrical outlet.

Wait for the Power LED

to light solid white, which takes about two minutes.

7.

If the Power LED does not light, press the

Power On/Off

button.

8.

Wait for the WiFi LED

to light solid white.

If the WiFi LED does not light, press the WiFi On/Off button

.

9.

Connect a computer to the

modem router

by one of the following methods:

•

Ethernet cable

. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port

on the

modem router

.

The product package contains a yellow Ethernet cable.

Your computer connects to the

modem router

’s LAN.

•

WiFi

. Connect to the default WiFi network of the

modem router

:

a.

On your computer or WiFi device, find and select the WiFi network.

The WiFi network name (SSID) is on the product label.

b.

Join the WiFi network and enter the WiFi password.

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33

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

The password (network key) is on the product label.

Your computer or WiFi device connects to the

modem router

’s WiFi network.

If the computer is set to a static (fixed) IP address (this setting is uncommon), either

change the computer to obtain an IP address automatically from the

modem router

Note

through DHCP, or change the IP address of the computer to a static IP address in

the 192.168.0.2–192.168.0.254 range.

10.

Launch a web browser.

The

modem router

checks the Internet connection.

If the

NETGEAR

genie automatic setup utility displays, skip to Step 12. If it does not display, do the

following:

a.

In the address field of the web browser, enter

www.routerlogin.net

.

b.

When prompted, enter

admin

for the user name and

password

for the password.

If the

NETGEAR

genie automatic setup utility displays, skip to Step 12. If the

NETGEAR

genie automatic

setup utility still does not display, see Step 11.

11.

If the browser cannot display the web page, do the following:

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34

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

a.

Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to

the

modem router

.

b.

Make sure that the Power LED

of the

modem router

is lit solid white.

c.

Make sure that your browser does not cache the previous page by closing and reopening the

browser.

d.

Clear the browser cache.

e.

If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the

computer to obtain an IP address automatically from the

modem router

through DHCP, or change

the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.

12.

Click the

Next

button.

13.

From the

Country

menu, select the country in which you use the

modem router

.

14.

From the

Internet Service Provider

menu, select the Internet service provider (ISP) that you are

using.

If your ISP is not in the menu, select

Other

.

15.

Select the

Yes

radio button.

16.

Click the

Next

button.

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35

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000