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A window might display that states that a problem occurred while the wizard was detecting the Internet
connection IP address.
•
If your ISP assigned you a fixed (static) IP address, do the following:
a.
Select the
Yes
radio button.
b.
Click the
Next
button.
c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d.
Click the
Next
button.
•
If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a
fixed IP address, do the following:
a.
Select either the
No
or the
I don’t know
radio button.
b.
Click the
Next
button.
Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Page 32 / 312
c.
Enter the MAC address of the computer or router with which you previously were able to connect
to the Internet.You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d.
Click the
Next
button.
22.
If the Congratulations! window still does not display and the
modem router
still does not connect to
the Internet, do the following:
a.
Review all your settings and make sure that you selected the correct options and entered everything
correctly.
b.
Run the Setup Wizard one more time.
c.
Contact your ISP to verify that you are using the correct configuration information.
d.
Read
Troubleshoot the Internet Connection
on page 299.
e.
If problems persist, register your
NETGEAR
product and contact
NETGEAR
technical support.
Set Up the
Modem Router
for Cable or Fiber Service
You can install your
modem router
for cable or fiber (Ethernet WAN) service or for DSL service. If you
use a cable or fiber modem, follow the procedure that is described in this section. If you use a DSL modem,
follow the procedure that is described in
Cable the Modem Router for DSL Service and Access the Modem
Router
on page 24.
The following figure shows the cabling of your
modem router
for cable or fiber service.
Install and Access the Modem Router and Its Network
32
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
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Figure 7. Modem router cabling for cable or fiber service
To connect your
modem router
to a cable or fiber service:
1.
Unplug your cable or fiber modem’s power, leaving the modem connected to the wall jack for your
Internet service.
2.
If your cable or fiber modem includes a battery backup, remove the battery.
3.
Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the
modem
router
.
4.
If your cable or fiber modem includes a battery backup, reinsert the battery.
5.
Plug in and turn on your cable or fiber modem.
6.
Connect the power adapter to the
modem router
and plug it into an electrical outlet.
Wait for the Power LED
to light solid white, which takes about two minutes.
7.
If the Power LED does not light, press the
Power On/Off
button.
8.
Wait for the WiFi LED
to light solid white.
If the WiFi LED does not light, press the WiFi On/Off button
.
9.
Connect a computer to the
modem router
by one of the following methods:
•
Ethernet cable
. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port
on the
modem router
.
The product package contains a yellow Ethernet cable.
Your computer connects to the
modem router
’s LAN.
•
WiFi
. Connect to the default WiFi network of the
modem router
:
a.
On your computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b.
Join the WiFi network and enter the WiFi password.
Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
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The password (network key) is on the product label.
Your computer or WiFi device connects to the
modem router
’s WiFi network.
If the computer is set to a static (fixed) IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the
modem router
Note
through DHCP, or change the IP address of the computer to a static IP address in
the 192.168.0.2–192.168.0.254 range.
10.
Launch a web browser.
The
modem router
checks the Internet connection.
If the
NETGEAR
genie automatic setup utility displays, skip to Step 12. If it does not display, do the
following:
a.
In the address field of the web browser, enter
www.routerlogin.net
.
b.
When prompted, enter
admin
for the user name and
password
for the password.
If the
NETGEAR
genie automatic setup utility displays, skip to Step 12. If the
NETGEAR
genie automatic
setup utility still does not display, see Step 11.
11.
If the browser cannot display the web page, do the following:
Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
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a.
Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to
the
modem router
.
b.
Make sure that the Power LED
of the
modem router
is lit solid white.
c.
Make sure that your browser does not cache the previous page by closing and reopening the
browser.
d.
Clear the browser cache.
e.
If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the
computer to obtain an IP address automatically from the
modem router
through DHCP, or change
the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.
12.
Click the
Next
button.
13.
From the
Country
menu, select the country in which you use the
modem router
.
14.
From the
Internet Service Provider
menu, select the Internet service provider (ISP) that you are
using.
If your ISP is not in the menu, select
Other
.
15.
Select the
Yes
radio button.
16.
Click the
Next
button.
Install and Access the Modem Router and Its Network
35
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

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