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Use the Internet Setup Wizard After Initial Setup
Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your
Internet settings and automatically set up your
modem router
.
The Setup Wizard is the same as the
NETGEAR
genie automatic setup utility that
launches the first time you connect to your
modem router
.
Note
To use the Setup Wizard:
1.
Launch an Internet browser from a computer or WiFi device that is connected to the network.
2.
Type
.
A login window opens.
3.
Enter the
modem router
user name and password.
The user name is
admin
. The default password is
password
. The user name and password are
case-sensitive.
4.
Click the
OK
button.
The BASIC Home page displays.
5.
Select
ADVANCED > Setup Wizard
.
6.
From the
Country
menu, select the country in which you use the
modem router
.
7.
From the
Internet Service Provider
menu, select the Internet service provider (ISP) that you are
using.
If your ISP is not in the menu, select
Other
.
8.
Select the
Yes
radio button.
Manage the Internet Settings Manually
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Page 47 / 312
If you select the
No
radio button, you are taken to the Internet Setup page after you click the
Next
button. For more information, see one of the following sections:
•
Manually Set Up an ADSL Internet Connection
on page 51
•
Manually Set Up a VDSL Internet Connection
on page 63
•
Manually Set Up a Cable or Fiber Internet Connection
on page 73
9.
Click the
Next
button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP
configuration.
When the
modem router
is connected to the Internet, the Congratulations! window displays, and you
successfully completed the setup process.
If the Congratulations! window does not display, other windows might display and you might need to
provide more information, in which case you must continue with the next step. The windows that
display depend on your type of ISP connection and configuration.
10.
(Only if you are using a DSL connection and the following window displays) Specify a full scan to let
the Setup Wizard find the PVC protocol.
Manage the Internet Settings Manually
47
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
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A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC
protocol. If this window does not display, continue with the next step.
Do the following:
a.
Select the
Yes
radio button.
b.
Click the
Next
button.
The Setup Wizard performs a full scan, which might take up to six minutes.
11.
(Only if the following window displays) Specify how to manage problems with the detection of the
Internet connection.
A window might display that states that a problem occurred while the wizard was detecting the Internet
connection. If this window does not display, continue with the next step.
Take one of the following actions:
Manage the Internet Settings Manually
48
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Page 49 / 312
•
If you did not yet power cycle the modem, do so now:
Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet
service.
a.
b.
If your modem includes a battery backup, remove the battery.
c.
Wait 10 seconds.
d.
If your modem includes a battery backup, reinsert the battery.
e.
Plug in your modem’s power and turn on your modem.
f.
Wait two minutes.
g.
Select the
I just power cycled the modem and waited for 2 minutes
radio button.
h.
Click the
Next
button.
•
See if the DSL or Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary,
do the following:
a.
Fully insert the DSL or Ethernet cable in the correct port on the modem and in the correct port
on the
modem router
.
If you use a DSL cable, it must be connected to the gray DSL port. If you us an Ethernet cable,
it must be connected to the red Internet port.
b.
Select the
I corrected a problem with the DSL/Ethernet cable
radio button.
c.
Click the
Next
button.
•
If you do not need to power cycle the modem or the DSL or Ethernet cable is already fully inserted
in the correct ports, do the following:
a.
Select the
None of the above
radio button.
b.
Click the
Next
button.
12.
(Only if the following window displays) Specify how to manage problems with the detection of the IP
address for the Internet connection.
A window might display that states that a problem occurred while the wizard was detecting the Internet
connection IP address.
Take one of the following actions:
Manage the Internet Settings Manually
49
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
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•
If your ISP assigned you a fixed (static) IP address, do the following:
a.
Select the
Yes
radio button.
b.
Click the
Next
button.
c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d.
Click the
Next
button.
•
If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a
fixed IP address, do the following:
a.
Select either the
No
or the
I don’t know
radio button.
b.
Click the
Next
button.
c.
Enter the MAC address of the computer or router with which you previously were able to connect
to the Internet.
Manage the Internet Settings Manually
50
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

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