When the

modem router

is connected to the Internet, the Congratulations! window displays, and you

successfully completed the setup process. If the Congratulations! window does not display, other

windows might display and you might need to provide more information, in which case you must

continue with the next step. The windows that display depend on your type of ISP connection and

configuration.

17.

(Only if the following window displays) Specify how to manage problems with the detection of the

Internet connection.

The window that might display states that a problem occurred while the wizard was detecting the

Internet connection. If this window does not display, continue with the next step.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Take one of the following actions:

•

If you did not yet power cycle the modem, do so now:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet

service.

a.

b.

If your modem includes a battery backup, remove the battery.

c.

Wait 10 seconds.

d.

If your modem includes a battery backup, reinsert the battery.

e.

Plug in your modem’s power and turn on your modem.

f.

Wait two minutes.

g.

Select the

I just power cycled the modem and waited for 2 minutes

radio button.

h.

Click the

Next

button.

•

See if the Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the

following:

a.

Fully insert the Ethernet cable in the correct port on the modem and in the red Internet port on

the

modem router

.

b.

Select the

I corrected a problem with the DSL/Ethernet cable

radio button.

c.

Click the

Next

button.

•

If you do not need to power cycle the modem or the Ethernet cable is already fully inserted in the

correct ports, do the following:

a.

Select the

None of the above

radio button.

b.

Click the

Next

button.

18.

(Only if the following window displays) Specify how to manage problems with the detection of the IP

address for the Internet connection.

The window that might display states that a problem occurred while the wizard was detecting the

Internet connection IP address.

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37

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

•

If your ISP assigned you a fixed (static) IP address, do the following:

Select the

Yes

radio button.

a.

b.

Click the

Next

button.

c.

Enter the address information that your ISP gave you for your fixed IP address configuration.

d.

Click the

Next

button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a

fixed IP address, do the following:

a.

Select either the

No

or the

I don’t know

radio button.

b.

Click the

Next

button.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

c.

Enter the MAC address of the computer or router with which you previously were able to connect

to the Internet.

You might find the MAC address on the product label of your device. Enter the MAC address

in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d.

Click the

Next

button.

19.

If the Congratulations! window still does not display and the

modem router

still does not connect to

the Internet, do the following:

a.

Review all your settings and make sure that you selected the correct options and entered everything

correctly.

b.

Run the Setup Wizard one more time.

c.

Contact your ISP to verify that you are using the correct configuration information.

d.

Read

Troubleshoot the Internet Connection

on page 299.

e.

If problems persist, register your

NETGEAR

product and contact

NETGEAR

technical support.

Log In to the

Modem Router

After Setup to View or Change

Settings

After you set up the

modem router

for DSL, cable, or fiber service, you can view or change the settings

for the

modem router

by accessing

NETGEAR

genie.

To log in to the

modem router

:

1.

Launch an Internet browser from a computer or WiFi device that is connected to the network.

2.

Type

.

The nature of the login window that opens depends on your Internet browser.

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39

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

3.

Enter the

modem router

user name and password.

The user name is

admin

. The default password is

password

. The user name and password are

case-sensitive.

4.

Click the

OK

button.

The BASIC Home page displays a dashboard that lets you see the status of your Internet connection

and network at a glance.You can click any of the sections of the dashboard to view more detailed

information. The left column displays the menus, and at the top is an

ADVANCED

tab that you can

use to access more menus and pages.

Change the Language

By default, the language is set as Auto.You can change the language.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000