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Page 91 / 106 Scroll up to view Page 86 - 90
Frequently Asked Questions
91
Zain Mobile Hotspot
2.
Tap the
Home
(
) button.
3.
Tap the
Settings
button.
4.
Tap the
More
button.
5.
Tap Factory Reset
>
button.
Page 92 / 106
Frequently Asked Questions
92
Zain Mobile Hotspot
6.
Tap the
Yes
button.
7.
Tap the
Begin Reset
button.
A factory reset takes about one minute.
8.
After the device resets, reconnect Wi-Fi devices.
How do I disconnect from the mobile broadband network?
To disconnect from the network from the hotspot web page:
1.
From a computer or wireless device that is connected to your network, launch an
Internet browser.
2.
Enter
http://hotspot.zain
or
.
A login screen displays.
3.
Enter the mobile hotspot password.
The default password is
admin
. The password is case-sensitive.
The Home screen displays.
4.
Click the
Disconnect
button (in the Connection Details section).
To disconnect from the network from the touchscreen:
1.
To wake up the device, press the
Power key
.
1.
Tap the
Home
(
) button.
2.
Tap the
Settings
button.
3.
Tap the
Network
button.
4.
Tap the
>
next to Status Disconnect.
Your hotspot is disconnected from the network.
Page 93 / 106
Frequently Asked Questions
93
Zain Mobile Hotspot
Why doesn’t the Connect / Disconnect button
appear on the hotspot web page?
You can use the
Connect / Disconnect
button only when you are logged in as an
administrator.
To log in as an administrator:
1.
From a computer or wireless device that is connected to your network, launch an
Internet browser.
2.
Enter
http://hotspot.zain
or
.
A login screen displays.
3.
Enter the password in the
Sign In
field.
The default password is
admin
. The password is case-sensitive.
4.
Click the
Sign In
button.
How can I extend the life of the battery?
For information about extending the life of the battery, see
Extend Battery Life
on page
48.
How do I turn the hotspot off?
Press and hold the
Power key
for a few seconds.
Page 94 / 106
Frequently Asked Questions
94
Zain Mobile Hotspot
How do I find out how many users are connected
to my hotspot’s Wi-Fi networks?
The number on the Wi-Fi icon on the hotspot’s touchscreen is the number of users (or
devices) connected to your Wi-Fi network. A list of connected devices appears in the hotspot
Connected Devices section. For more information about the devices or users connected to
your network, see
View or Block Connected Users
on page
37.
The touchscreen is not lit. How do I know if the
hotspot is still powered on?
The touchscreen dims to save energy. The LED continues to flash slowly to indicate that the
mobile hotspot is still powered on. To wake up the touchscreen, press and quickly release the
Power key
.
How do I find my computer’s IP address?
The steps for finding your computer’s IP address depend on the operating system. If your
device runs an operating system not listed here, see the appropriate operating system
documentation.
To find the IP address on a Windows 7
, Windows Vista
, or Windows
XP device:
1.
Open the command prompt window:
a.
Select
Start > Run
.
b.
Enter
cmd
or
command
and click the
OK
button.
2.
At the command prompt, enter
ipconfig
and press the Enter key.
3.
Write down the IP address for the entry that relates to the wireless network connection.
The IP address might be listed under IPv4 Address or something similar.
To find the IP address on a Windows
8 device:
1.
In the Charms bar, click the
Search
icon.
2.
Select
Command Prompt
.
3.
At the command prompt, enter
ipconfig
and press the Enter key.
4.
Write down the IP address for the entry that relates to the wireless network connection.
The IP address might be listed under IPv4 Address or something similar.
To find the IP address on a Mac
OS
X device:
1.
From the Apple menu, select
System Preferences > Network
.
2.
Select the wireless adapter.
Page 95 / 106
Frequently Asked Questions
95
Zain Mobile Hotspot
The IP address is displayed in the right pane.
To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer.
How do I find a device’s MAC address?
You must know the MAC address for a device when you are doing the following:
•
Assigning an IP address based on a MAC address (when using DHCP)
•
Allowing or denying devices to access your Wi-Fi network (MAC filtering)
Tip:
To display a list of connected devices, including the MAC address of
each device, go to the hotspot web page and log in as an
administrator. The connected devices list appears on the left side of
the Home screen. Click the device links to display IP and MAC
addresses.
The steps for finding a device’s MAC address depend on the operating system. If your device
runs an operating system not listed here, see the appropriate operating system
documentation.
To find the MAC address on a Windows
7,
Vista
, XP device:
1.
Open the command prompt window:
a.
Select
Start > Run
.
b.
Enter
cmd
or
command
and click the
OK
button.
2.
At the command prompt, enter
ipconfig
/all
and press Enter.
3.
Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
To find the MAC address on a Windows
8 device:
1.
In the Charms bar, select the
Search
icon.
2.
Select
Command Prompt
.
3.
At the command prompt, enter
ipconfig
/all
and press Enter.
4.
Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.

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