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Introduction • Contact Information
SVG2501 Series Wireless Voice Gateway • User Guide
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Contact Information
For more information on Motorola consumer cable products, education, and support,
please visit the Motorola support website at:
4
Minimum System Requirements
The SVG2501 is compatible with the following operating systems:
Windows XP, Service Pack 2 or later
Windows Vista, Service Pack 1 or later
Mac 10.4 (Ethernet connection)
Linux
®
(Ethernet connection)
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Product Overview • Front Panel
SVG2501 Series Wireless Voice Gateway • User Guide
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Product Overview
Front Panel
The SVG2501 front panel contains indicator lights and the
WPS
button, which is used to
configure a Wi-Fi Protected Security (WPS)-enabled device so that it automatically
connects to the SVG2501 wireless network.
The SVG2501 front panel LED indicators provide the following gateway status
information for power, communications, and errors:
LED
Flashing
On
1
POWER
Battery power is connected
Note
: When running on battery power
only, POWER LED will flash and all
remaining LEDS will turn OFF to
conserve power.
Green
: Power is connected
2
RECEIVE
Scanning for a downstream (receive)
channel connection
Green
: Downstream channel is
connected
3
SEND
Scanning for an upstream (send)
channel connection
Green
: Upstream channel is
connected
4
ONLINE
Scanning for Internet connection
Green
: Startup process
completed
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Product Overview • Rear Panel
SVG2501 Series Wireless Voice Gateway • User Guide
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LED
Flashing
On
5
TEL 1
TEL 2
Telephone is off-hook; dialing or call in
progress
Green
: Telephone is connected
and activated; on-hook
6
WIRELESS
Green
: Wi-Fi enabled with encrypted
wireless data activity. Long/short flash
indicates wireless pairing in progress.
Amber
: Wi-Fi enabled with
unencrypted wireless data activity
Green
: Wireless pairing
successfully established
between the SVG2501 and
another Wi-Fi enabled device on
your network — printer, PDA,
laptop, etc.
Amber
: Wireless pairing was
successful. LED turns green
after five minutes.
7
BATTERY
Battery is low
Green
: Power is connected and
battery is fully charged
Rear Panel
Both the SVG2501 (shown above) and SVG2501U rear panels contain the following
cabling ports and connectors:
Item
Description
1
TEL 1/2
TEL 2
VoIP connection for a single or two-line telephone
VoIP connection for a single-line telephone
Note
: When running on battery power, only TEL1/2 port is active.
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Product Overview • MAC Label
SVG2501 Series Wireless Voice Gateway • User Guide
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Item
Description
2
ETHERNET
1
2
3
4
Use any Ethernet port to connect an Ethernet-equipped computer,
hub, bridge, or switch using an RJ-45 cable.
Green LED — Indicates a 100Base-T data rate connection
Amber LED — Indicates a 10Base-T data rate connection
When LED is ON — Indicates there is no data traffic and a
connection is established
When LED is FLASHING — Indicates data activity is detected on
the port
When LED is OFF — Indicates the device is not powered ON or
there is no Ethernet connection
Note
: When running on battery power, the Ethernet connection will
shut off.
3
RESET
Resets the gateway
It may take 5- to 30 minutes to find and lock on the appropriate
communications channels.
Press and hold the RESET button for five seconds or longer to
restore the factory default settings.
4
CABLE
Coaxial cable connection to the cable wall outlet
5
POWER
+14VDC Power connector
*
USB
Available on SVG2501U models only
For Windows computers only — DO NOT connect a Mac or UNIX
®
computer to the USB port.
MAC Label
The SVG2501 Media Access Control (MAC) label contains the MAC address which is a
unique, 48-bit value that identifies each Ethernet network device.
To receive data service, you must provide the MAC address marked
HFC MAC ID
to
your Internet service provider.
To receive VoIP service, you may have to provide the
MTA MAC ID
to your VoIP service
provider.
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Cabling the Gateway • Installing the Battery
SVG2501 Series Wireless Voice Gateway • User Guide
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Cabling the Gateway
This product is for indoor use only. Do not route the telephone lines, USB
and/or Ethernet cable(s) outside of the building. Exposure of the cables to
lightning could create a safety hazard and damage the product.
Before starting the battery installation, see
Battery Safety Requirements
for
information.
The battery is not intended for everyday use, only for power backup during a
power outage.
Install the battery before installing any other gateway components.
Installing the Battery
1.
To remove the battery cover located on the bottom of the gateway, place the
gateway on its side with the LEDs facing up, press down on the upper two locking
tabs and then pull open the cover.
2.
Line up the battery terminals and then slide the battery into the compartment until it
locks in place.
3.
Set the battery cover into the bottom of the gateway and press down on the upper
two locking tabs, and then push the cover shut until the tabs snap into place.
Note
: The battery may take up to 12 hours to reach a full charge.

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