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Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may

explode. Check with local codes for possible special disposal instructions.

•

Disconnect TNV circuit connector(s) before disconnecting power.

•

Disconnect TNV circuit connector before removing cover.

•

Do not cover the device or block the airflow to the device with any other objects. Keep the device away from

excessive heat and humidity and keep the device free from vibration and dust.

•

Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly

on the device or use forced air to remove dust.

•

CAUTION

: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified

Telecommunication Line Cord, or national equivalent.

•

Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to

determine that the device is in safe operating condition.

•

Do not open the device. Do not perform any servicing other than that contained in the installation and

troubleshooting instructions. Refer all servicing to qualified service personnel.

•

This device should not be used in an environment that exceeds 40º C.

SAVE THESE INSTRUCTIONS

Note to CATV System Installer:

This reminder is provided to call the CATV system installer’s attention to Section

820.93 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that

the coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry

as practical.

Caring for the Environment by Recycling

When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial

waste.

Recycling your Motorola Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as

the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your

local authorities for information about practices established for your region. If collection systems are not available,

call Motorola Customer Service for assistance. Please visit

www.motorola.com/recycle

for instructions on recycling.

Safety Requirements for the SVG2501 Lithium-Ion Battery

You must properly handle the SVG2501 lithium-ion rechargeable battery to ensure your safety. Improper handling can

cause leakage, heat, smoke, explosion, or fire resulting in damage to the equipment or the user.

•

Use the SVG2501 battery only in the SVG2501 Series Wireless Voice Gateway.

•

CAUTION

: Risk of explosion if battery is replaced by the incorrect type. Use only Motorola approved batteries.

Dispose of used batteries according to the instructions.

•

Do not use the battery where static electricity is generated.

•

Do not heat the battery or discard into a fire. Keep the battery away from high-temperature locations.

•

Properly discard the battery if it exhibits an abnormal condition, such as heat, odor, color, or a change in shape.

When discarding, place insulated tape over the battery terminals.

•

The battery should be stored out of the reach of children.

•

Do not store the battery close to metal objects.

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If the battery leaks fluid and you touch it, immediately wash your hands. If the fluid gets into your eye, do not rub the

eye. Rinse with water and immediately seek medical care. Left untreated, the battery fluid could cause damage to

the eye.

•

Ensure that the battery does not receive any strong impacts, such as dropping or striking with a hard object.

•

At the end of battery life, the SVG2501 battery must be disposed of properly and may need to be recycled. Contact

your local recycling center for proper disposal methods.

•

Do not disassemble, modify, or attempt to repair the battery.

•

Before installation, the battery should not be subjected to temperatures below –10º C or above +60º C (14º F to 140º

F). After initial customer usage (initially charged above shipping charge state), the battery should not be subjected to

temperatures outside the operating temperature range:

Battery Pack External Exposure Operating Temperature Range:

•

Charging: 0.0° C to +45.0° C (0º F to 113º F)

•

Discharging: –10.0° C to +60.0° C (14º F to 140º F)

Important VoIP Service Information

Please contact your Internet Service Provider (ISP) and/or your local municipality for additional

information on making emergency calls using VoIP service in your area.

When using this VoIP device, you CANNOT make any calls, including an emergency call, and emergency

location services (where supported) WILL NOT be available, under the following circumstances:

•

Your broadband ISP connection goes down, is lost, or otherwise fails.

•

You lose electrical power.

•

You have changed the physical address of your VoIP device, and you did not update or otherwise

advise your VoIP service provider of this change.

•

There are delays in making your location information available in or through the local automatic

location information database.

Note

: Your service provider, not Motorola, is responsible for the provision of VoIP telephony services through this

equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses,

claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this

equipment.

FCC STATEMENTS

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try

to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the device and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device

may not cause harmful interference, and (2) This device must accept any interference received, including interference

that may cause undesired operation.

FCC CAUTION:

Any changes or modifications not expressly approved by Motorola for compliance could void the user’s

authority to operate the equipment.

This product complies with the following RF energy exposure standards and guidelines:

•

United States Federal Communications Commission, Code of Federal Regulations; Rule Part 47CFR § 2.1093 sub-part

J:1999

•

International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

•

Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio frequency Electromagnetic Fields in

the Frequency Range from 3 kHz to 300 GHz, 1999

•

Institute of Electrical and Electronic Engineers (IEEE) C95.1-2005 Edition

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with

the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body

(including hands, wrists, feet, and ankles) must be at least 20 cm (8 inches).

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware

programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user.

INDUSTRY CANADA (IC) STATEMENT

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

•

This device may not cause interference, and

•

This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

IC Radiation Exposure Statement

IMPORTANT NOTE

: This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with a minimum distance of 20 cm (8 inches) between

the radiator and your body.

WIRELESS LAN INFORMATION

This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal

Frequency-Division Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable with any

other wireless DSSS and OFDMA products that comply with:

•

The IEEE 802.11 Standard on Wireless LANs (Revision B and Revision G), as defined and approved by the Institute of

Electrical and Electronics Engineers

•

The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA)

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Restrictions on the Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or

responsible representatives of the organization. For example, using wireless equipment in any environment where the

risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment,

you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the

devices included with this product, or the substitution or attachment of connecting cables and equipment other than

specified by the manufacturer. Correction of the interference caused by such unauthorized modification, substitution, or

attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government

regulations that may arise from failing to comply with these guidelines.

SECURITY WARNING:

This device allows you to create a wireless network. Wireless network connections may be

accessible by unauthorized users. For more information on how to protect your network, see the section on setting up

your wireless LAN in this guide or visit the Motorola website.

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Introduction • Inside the Box

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Introduction

The Motorola SURFboard

®

SVG2501 Wireless Voice Gateway is designed for use in

households with one or more computers capable of wireless and/or wired connectivity.

This guide provides product overview and setup information for the SVG2501. It also

provides instructions for installing the gateway and configuring the wireless, Ethernet,

router, DHCP, and security settings.

Note

: All references to the SVG2501 throughout this guide also apply to the SVG2501U,

unless noted otherwise.

Inside the Box

Before installing the SVG2501, verify that the following items are included in the box

with the gateway. If you obtained the gateway from your service provider, some of the

included items may be different.

Item

Description

Power Supply

Provides power via an AC electrical outlet

10/100Base-T Ethernet

Cable

Standard Category 5, or higher, cable for

connecting to the network

Battery

Provides backup power for the SVG2501

during a power outage

Software License &

Regulatory Card

Contains software license, warranty, and

safety information for the SVG2501

SVG2501 Installation CD

Contains the SVG2501 Wi-Fi Installation

Wizard, software license agreement,

multi-language user guides, and USB drivers

(for SVG2501U models only).

SVG2501 Install Sheet

Provides basic information for setting up the

SVG2501