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Page 16 / 57 Scroll up to view Page 11 - 15
Installing Your Gateway
SBG6782-AC Wireless Cable Modem & Router
•
User Guide
7
365-095-23865 x.1
3.
Connect the Ethernet cable to any available Ethernet port on your gateway and to the
Ethernet port on your computer.
Repeat for each additional computer or Ethernet–enabled device that you want connected on
your wired network.
4.
Connect the power cord to the Power port on the gateway and then plug it into an electrical
wall outlet.
Note
: This automatically powers ON your gateway.
Test the Gateway Connections
Although your computer may already be configured to automatically access the Internet, you
should still perform the following gateway connectivity test to verify that the devices were
connected properly.
1.
Power ON your computer and then log on.
2.
Check that the
Power
,
Receive
,
Send
, and
Online
front panel LEDs on the gateway first
FLASH in sequential order and then light SOLID. See
Front Panel
for additional LED status
information.
If an LED did not light SOLID, call the ARRIS SURFboard Technical Support Center at
1-877-
466-8646
for assistance.
3.
Contact your service provider to activate (provision) your gateway.
Note
: Your service provider may allow for automatic activation which will automatically
launch a special website when you open a web browser.
4.
Once your gateway is provisioned, open a web browser on your computer, such as Internet
Explorer, Firefox, Google Chrome, or Safari.
5.
Type a valid URL (for example,
www.motorola.com
) in the address bar and then press
Enter
.
The Motorola website should open. If it did not open, you may have to manually set up the
network options on your computer to access the Internet. See
Setting Up an Internet Connection
for more information or call ARRIS SURFboard Technical Support (
1-877-466-8646
) for
assistance.
Connect Your MoCA-Enabled Devices
You can also connect any MoCA-enabled devices such as the Motorola SBM1000 SMART Video
Adapters or a Smart TV to the SBG6782-AC. You will need an RF cable splitter and an additional
coaxial cable to connect the MoCA device and SBG6782-AC gateway. Follow the instructions
included with the device to complete the applicable connections.
Note
: The MoCA LED on the SBG6782-AC front panel will light SOLID green when the gateway
detects other MoCA-enabled devices on your home network.
Page 17 / 57
Setting Up an Internet Connection
SBG6782-AC Wireless Cable Modem & Router
•
User Guide
8
365-095-23865 x.1
Setting Up an Internet
Connection
IMPORTANT!
Your computer may already be configured to automatically access the
Internet. If so,
do not
change the network options on your computer. Please
contact ARRIS SURFboard Technical Support for assistance or verification.
If you cannot access the Internet after installing the gateway, you may have to manually set up
your computer to connect to the Internet. To do this, you will have to enable the network options
on your computer to automatically obtain an IP address and DNS server address. After
configuring the network options, you should verify the IP address.
If you still cannot access the Internet after configuring the IP address, contact ARRIS SURFboard
Technical Support for assistance.
Please note, operating system-specific commands for configuring computer network options are
not provided in this document. The same general steps provided below apply to the following
Microsoft Windows operating systems:
•
Windows 8
•
Windows 7
•
Windows Vista
•
Windows XP
Note
: For Mac, UNIX, and Linux computers, please follow the instructions provided in the
applicable user documentation. Your service provider may provide additional instructions to help
you set up your computer.
If you are unfamiliar with the network configuration commands for your operating system or
need assistance, we highly recommend that you contact your service provider or refer to the
user documentation for the Windows operating system running on your computer for more
information.
Configure Your IP Address
Note
: The following instructions apply to Windows 7. Some windows and commands used in
this procedure may differ slightly from your computer depending on your operating system.
1.
Open the
Control Panel
or
Network Connections
using the
Start
button from the taskbar
on your computer desktop.
2.
Click
View network status and tasks
to open the Network and Sharing window.
4
Page 18 / 57
Setting Up an Internet Connection
SBG6782-AC Wireless Cable Modem & Router
•
User Guide
9
365-095-23865 x.1
3.
Click
Change adapter settings
from the Control Panel Home pane to open the Network
Connections window.
4.
Click
Local Area Connection
to open the Local Area Connection Status window.
5.
Click
Properties
to open the Local Area Connection Properties window.
Page 19 / 57
Setting Up an Internet Connection
SBG6782-AC Wireless Cable Modem & Router
•
User Guide
10
365-095-23865 x.1
6.
Select
Internet Protocol Version 4 (TCP/IPv4)
and then click
Properties
to open the
TCP/IPv4 Properties window.
7.
Select
Obtain an IP address automatically
and
Obtain DNS server address
automatically
.
8.
Click
OK
to save the TCP/IP settings and close the Internet Protocol Properties window.
9.
Step through to close the remaining windows and exit.
Page 20 / 57
Setting Up an Internet Connection
SBG6782-AC Wireless Cable Modem & Router
•
User Guide
11
365-095-23865 x.1
Verify & Renew Your IP Address
1.
Open a command prompt window using the
Start
button and
Run
command from the Taskbar
on your desktop.
2.
Type
cmd
and click
OK
to open a command prompt window.
3.
Type
ipconfig
and press
Enter
to display the IP configuration.
4.
To renew the IP address, type
ipconfig/renew
and press
Enter
. A new IP address for your
computer or other Ethernet-enabled device will display.
5.
Type
exit
and then press
Enter
to return to Windows.

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