14

Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

IP Telephony System

For example, to enter the IP address

191.168.1.105

by keypad, press these keys:

191*168*1*105

. Press the

#

(pound) key to indicate that you have finished entering the IP address. Then press

1

to save the IP address or

press the

*

(star) key to cancel your entry and return to the main menu.

If the menu is inactive for more than one minute, the System will time out. You will need to re-enter the menu by

pressing ****.

The settings you have saved will take effect after you have hung up the telephone. The System may reboot at this

time.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

Enter Interactive Voice

Response Menu

****

Use this command to enter the

Interactive Voice Response Menu. Do

not press any other keys until you

hear, “Linksys configuration menu.

Please enter the option followed by

the # (pound) key or hang up to exit.”

Check Internet

Connection Type

100

Hear the Internet connection type of

the System.

Check Internet IP

Address

110

Hear the IP address assigned to the

System’s Internet (external) interface.

Check Network Mask

(or Subnet Mask)

120

Hear the network or subnet mask

assigned to the System.

Check Gateway IP

Address

130

Hear the IP address of the gateway

(usually the network router).

Check MAC Address

140

Hear the MAC address of the System

in hexadecimal string format.

Check Firmware

Version

150

Hear the version number of the

firmware currently running on the

System.

mac address

: the unique address that a

manufacturer assigns to each networking device.

subnet mask

: an address code that

determines the size of the network.

gateway

: a device that forwards Internet

traffic from your local area network.

ip

(internet protocol): a protocol

used to send data over a network.

ip address

: the address used to identify

a computer or device on a network.

firmware

: the programming code

that runs a networking device.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

IP Telephony System

Check Primary DNS

Server IP Address

160

Hear the IP address of the primary

DNS (Domain Name Service) server.

Check Internet Web

Server Port

170

Hear the port number of the Internet

Web server used for the Web-based

Utility.

Check Local IP

Address

210

Hear the local IP address of the

System.

Set Internet

Connection Type

101

Press

0

to use DHCP.

Press

1

to use a static IP

address.

Press

2

to use PPPoE.

Select the type of Internet connection

you are using. Refer to the

documentation supplied by your

Internet service provider.

Set Static IP Address

111

Enter the IP address

using numbers on the

telephone keypad. Use

the * (star) key when

entering a decimal point.

First, set the Internet Connection Type

to static IP address; otherwise, you

will hear, “Invalid Option,” if you try to

set the static IP address.

Set Network (or

Subnet) Mask

121

Enter the network or

subnet mask using

numbers on the

telephone keypad. Use

the * (star) key when

entering a decimal point.

First, set the Internet Connection Type

to static IP address; otherwise, you

will hear, “Invalid Option,” if you try to

set the network or subnet mask.

Set Gateway IP

Address

131

Enter the IP address

using numbers on the

telephone keypad. Use

the * (star) key when

entering a decimal point.

First, set the Internet Connection Type

to static IP address; otherwise, you

will hear, “Invalid Option,” if you try to

set the gateway IP address.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

static ip address

: a fixed address

assigned to a computer or device that

is connected to a network.

dhcp

(dynamic host configuration protocol):

a protocol that lets one device on a local

network, known as a DHCP server, assign

temporary IP addresses to the other network

devices, typically computers.

pppoe

: a type of broadband connection that

provides authentication (username and

password) in addition to data transport.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

IP Telephony System

Set Primary DNS

Server IP Address

161

Enter the IP address

using numbers on the

telephone keypad. Use

the * (star) key when

entering a decimal point.

First, set the Internet Connection Type

to static IP address; otherwise, you

will hear, “Invalid Option,” if you try to

set the IP address of the primary DNS

server.

Set the Mode

201

Press

0

to select the

router/NAT mode.

Press

1

to select the

bridge/switch mode.

Use the router/NAT mode when the

Internet phones are on the Local Area

Network (LAN) side.

Use the bridge/switch mode when the

Internet phones are on the Wide Area

Network (WAN) side.

Configure

Auto-Attendant

Messages

72255

Refer to the “Configuring the

Auto-Attendant Messages” section at

the end of this chapter.

Enable/Disable WAN

Access to the

Web-based Utility

7932

Press

1

to enable.

Press

0

to disable.

Use this setting to enable or disable

WAN access to the Web-based Utility.

(This Utility lets you configure the

System.)

Manual Reboot

732668

After you hear, “Option successful,”

hang up the phone. The System will

automatically reboot.

Factory Reset

73738

Press

1

to confirm.

Press

*

(star) to cancel.

If necessary, enter the password. The

System will request confirmation;

enter

1

to confirm. You will hear,

“Option successful.” Hang up the

phone. The System will reboot, and all

settings will be reset to their factory

default settings.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

NOTE:

This feature may be protected by a

password available only from your ITSP.

If you need to enter a password, refer to the

following section, “Entering a Password.”

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

IP Telephony System

Change

Auto-Attendant

79228

Press

0

to use the

auto-attendant based on

day and time.

Press

1

to use the

Daytime Auto-Attendant.

Press

2

to use the

Nighttime

Auto-Attendant.

Press

3

to use the

Weekend/Holiday

Auto-Attendant.

Use this setting to select the

auto-attendant you want to use. You

can have the auto-attendant change

depending on the day and time, or you

can use one auto-attendant for all

days and hours. (Make sure the

auto-attendant you select has been

enabled through the Web-based

Utility; otherwise, the auto-attendant

feature will not work.)

For more information, refer to

“Chapter 6: Using the Web-based

Utility.”

User Factory Reset

877778

Press

1

to confirm.

Press

*

(star) to cancel.

The System will request confirmation;

enter

1

to confirm. You will hear,

“Option successful.” Hang up the

phone. The System will reboot and all

user-configurable settings will be

reset to their factory default settings.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

Figure 5-1: Auto-Attendant Options

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Chapter 5: Using the Interactive Voice Response Menu

Entering a Password

IP Telephony System

Entering a Password

You may be prompted to enter a password when you want to reset the System to its factory default settings. To

enter the password, use the phone’s keypad, and follow the appropriate instructions.

•

To enter A, B, C, a, b, or c — press

2

.

•

To enter D, E, F, d, e, or f — press

3

.

•

To enter G, H, I, g, h, or i — press

4

.

•

To enter J, K, L, j, k, or l — press

5

.

•

To enter M, N, O, m, n, or o — press

6

.

•

To enter P, Q, R, S, o, q, r, or s — press

7

.

•

To enter T, U, V, t, u, or v — press

8

.

•

To enter W, X, Y, Z, w, x, y, or z — press

9

.

•

To enter all other characters, press

0

.

For example, to enter the password

phone@321

by keypad, press these keys:

746630321

. Then press the

#

(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main

menu, press

*

(star).

Configuring the Settings for Your Internet Phone Service

If you want to change the settings for your Internet phone service, refer to the instructions provided by your ITSP

and “Chapter 6: Using the Web-based Utility.”

NOTE:

These bulleted instructions only apply when you are entering a password. At all other

times, pressing a number only selects a number, not a letter or punctuation mark.