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14
Chapter 5: Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
IP Telephony System
For example, to enter the IP address
191.168.1.105
by keypad, press these keys:
191*168*1*105
. Press the
#
(pound) key to indicate that you have finished entering the IP address. Then press
1
to save the IP address or
press the
*
(star) key to cancel your entry and return to the main menu.
If the menu is inactive for more than one minute, the System will time out. You will need to re-enter the menu by
pressing ****.
The settings you have saved will take effect after you have hung up the telephone. The System may reboot at this
time.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
Enter Interactive Voice
Response Menu
****
Use this command to enter the
Interactive Voice Response Menu. Do
not press any other keys until you
hear, “Linksys configuration menu.
Please enter the option followed by
the # (pound) key or hang up to exit.”
Check Internet
Connection Type
100
Hear the Internet connection type of
the System.
Check Internet IP
Address
110
Hear the IP address assigned to the
System’s Internet (external) interface.
Check Network Mask
(or Subnet Mask)
120
Hear the network or subnet mask
assigned to the System.
Check Gateway IP
Address
130
Hear the IP address of the gateway
(usually the network router).
Check MAC Address
140
Hear the MAC address of the System
in hexadecimal string format.
Check Firmware
Version
150
Hear the version number of the
firmware currently running on the
System.
mac address
: the unique address that a
manufacturer assigns to each networking device.
subnet mask
: an address code that
determines the size of the network.
gateway
: a device that forwards Internet
traffic from your local area network.
ip
(internet protocol): a protocol
used to send data over a network.
ip address
: the address used to identify
a computer or device on a network.
firmware
: the programming code
that runs a networking device.
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15
Chapter 5: Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
IP Telephony System
Check Primary DNS
Server IP Address
160
Hear the IP address of the primary
DNS (Domain Name Service) server.
Check Internet Web
Server Port
170
Hear the port number of the Internet
Web server used for the Web-based
Utility.
Check Local IP
Address
210
Hear the local IP address of the
System.
Set Internet
Connection Type
101
Press
0
to use DHCP.
Press
1
to use a static IP
address.
Press
2
to use PPPoE.
Select the type of Internet connection
you are using. Refer to the
documentation supplied by your
Internet service provider.
Set Static IP Address
111
Enter the IP address
using numbers on the
telephone keypad. Use
the * (star) key when
entering a decimal point.
First, set the Internet Connection Type
to static IP address; otherwise, you
will hear, “Invalid Option,” if you try to
set the static IP address.
Set Network (or
Subnet) Mask
121
Enter the network or
subnet mask using
numbers on the
telephone keypad. Use
the * (star) key when
entering a decimal point.
First, set the Internet Connection Type
to static IP address; otherwise, you
will hear, “Invalid Option,” if you try to
set the network or subnet mask.
Set Gateway IP
Address
131
Enter the IP address
using numbers on the
telephone keypad. Use
the * (star) key when
entering a decimal point.
First, set the Internet Connection Type
to static IP address; otherwise, you
will hear, “Invalid Option,” if you try to
set the gateway IP address.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
static ip address
: a fixed address
assigned to a computer or device that
is connected to a network.
dhcp
(dynamic host configuration protocol):
a protocol that lets one device on a local
network, known as a DHCP server, assign
temporary IP addresses to the other network
devices, typically computers.
pppoe
: a type of broadband connection that
provides authentication (username and
password) in addition to data transport.
Page 23 / 127
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Chapter 5: Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
IP Telephony System
Set Primary DNS
Server IP Address
161
Enter the IP address
using numbers on the
telephone keypad. Use
the * (star) key when
entering a decimal point.
First, set the Internet Connection Type
to static IP address; otherwise, you
will hear, “Invalid Option,” if you try to
set the IP address of the primary DNS
server.
Set the Mode
201
Press
0
to select the
router/NAT mode.
Press
1
to select the
bridge/switch mode.
Use the router/NAT mode when the
Internet phones are on the Local Area
Network (LAN) side.
Use the bridge/switch mode when the
Internet phones are on the Wide Area
Network (WAN) side.
Configure
Auto-Attendant
Messages
72255
Refer to the “Configuring the
Auto-Attendant Messages” section at
the end of this chapter.
Enable/Disable WAN
Access to the
Web-based Utility
7932
Press
1
to enable.
Press
0
to disable.
Use this setting to enable or disable
WAN access to the Web-based Utility.
(This Utility lets you configure the
System.)
Manual Reboot
732668
After you hear, “Option successful,”
hang up the phone. The System will
automatically reboot.
Factory Reset
73738
Press
1
to confirm.
Press
*
(star) to cancel.
If necessary, enter the password. The
System will request confirmation;
enter
1
to confirm. You will hear,
“Option successful.” Hang up the
phone. The System will reboot, and all
settings will be reset to their factory
default settings.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
NOTE:
This feature may be protected by a
password available only from your ITSP.
If you need to enter a password, refer to the
following section, “Entering a Password.”
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17
Chapter 5: Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
IP Telephony System
Change
Auto-Attendant
79228
Press
0
to use the
auto-attendant based on
day and time.
Press
1
to use the
Daytime Auto-Attendant.
Press
2
to use the
Nighttime
Auto-Attendant.
Press
3
to use the
Weekend/Holiday
Auto-Attendant.
Use this setting to select the
auto-attendant you want to use. You
can have the auto-attendant change
depending on the day and time, or you
can use one auto-attendant for all
days and hours. (Make sure the
auto-attendant you select has been
enabled through the Web-based
Utility; otherwise, the auto-attendant
feature will not work.)
For more information, refer to
“Chapter 6: Using the Web-based
Utility.”
User Factory Reset
877778
Press
1
to confirm.
Press
*
(star) to cancel.
The System will request confirmation;
enter
1
to confirm. You will hear,
“Option successful.” Hang up the
phone. The System will reboot and all
user-configurable settings will be
reset to their factory default settings.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
Figure 5-1: Auto-Attendant Options
Page 25 / 127
18
Chapter 5: Using the Interactive Voice Response Menu
Entering a Password
IP Telephony System
Entering a Password
You may be prompted to enter a password when you want to reset the System to its factory default settings. To
enter the password, use the phone’s keypad, and follow the appropriate instructions.
To enter A, B, C, a, b, or c — press
2
.
To enter D, E, F, d, e, or f — press
3
.
To enter G, H, I, g, h, or i — press
4
.
To enter J, K, L, j, k, or l — press
5
.
To enter M, N, O, m, n, or o — press
6
.
To enter P, Q, R, S, o, q, r, or s — press
7
.
To enter T, U, V, t, u, or v — press
8
.
To enter W, X, Y, Z, w, x, y, or z — press
9
.
To enter all other characters, press
0
.
For example, to enter the password
phone@321
by keypad, press these keys:
746630321
. Then press the
#
(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main
menu, press
*
(star).
Configuring the Settings for Your Internet Phone Service
If you want to change the settings for your Internet phone service, refer to the instructions provided by your ITSP
and “Chapter 6: Using the Web-based Utility.”
NOTE:
These bulleted instructions only apply when you are entering a password. At all other
times, pressing a number only selects a number, not a letter or punctuation mark.

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