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Page 16 / 127 Scroll up to view Page 11 - 15
9
Chapter 4: Getting Started
Instructions for Installing the IP Telephony System
IP Telephony System
8.
The
Voice - Info
screen will appear. Click the
SIP
tab.
9.
In the PBX Parameters section, select
WAN
from the
Proxy Network Interface
drop-down menu.
10. Click the
Submit All Changes
button.
11. The
Voice - Info
screen will appear. Click the
Router
tab.
12. Click the
WAN Setup
tab.
13. From the
Connection Type
drop-down menu, select
Static IP
.
14. In the Static IP Settings section, complete the
Static IP
,
NetMask
, and
Gateway
fields.
Static IP
. Enter a static IP address appropriate for your network. Write this down; you will use it later.
NetMask
. Enter the subnet mask of your network router.
Gateway
. Enter the local IP address of your network router or gateway.
15. In the Optional Settings section, complete the
Primary DNS
field.
Primary DNS
. Enter the DNS IP address of your network router.
16. In the Remote Management section, select
yes
from the
Enable WAN Web Server
drop-down menu.
17. Click the
Submit All Changes
button.
Figure 4-6: Voice - SIP Screen - PBX Parameters
NOTE:
Make sure your router will not assign the System’s static IP address to any other
network device. For example, you can assign a static IP address outside of your router’s DHCP
IP address range; however, it must be within the router’s subnet range.
For more information about IP addressing, refer to the router’s documentation.
Figure 4-7: Router - WAN Setup Screen
Page 17 / 127
10
Chapter 4: Getting Started
Instructions for Installing the IP Telephony System
IP Telephony System
18. The
Router - Status
screen will appear. Verify that the following settings match your entries:
•
WAN Connection Type - Static IP
•
Current IP
•
Current Netmask
•
Current Gateway
•
Primary DNS
Proceed to the next section, “Connect the Internet Phones.”
Connect the Internet Phones
1.
Connect an Ethernet network cable to one of the Ethernet ports on your router. Then connect the other end of
the cable to an Ethernet port on a network switch.
2.
Connect the switch’s power adapter to its power port, and then plug the power adapter into an electrical
outlet.
3.
Connect an Ethernet network cable to an Internet phone. Then connect the other end to one of the Ethernet
ports on the switch.
(If the Internet phone has been used before, reset it to its factory default settings first. Refer to its
documentation for more information.)
4.
Connect the Internet phone’s power adapter to its power port, and then plug the power adapter into an
electrical outlet.
5.
The Internet phone will reboot two to three times (each reboot may take up to one minute). The System will
automatically assign an extension number to the Internet phone. When the Internet phone displays it
extension number, then it is ready for use.
6.
Repeat steps 3-5 until you have installed all of your Internet phones.
Congratulations! Now you can make calls from one Internet phone to another by dialing an
extension number.
Continue to the next section to configure the System for external calls.
NOTE:
The System automatically registers Linksys SPA-family Internet phones (including
model number SPA941). If you connect a different SIP-compatible phone, then registration
will be manual. Refer to the documentation for your phone.
NOTE:
The default SIP port of the System
is
6060
.
Page 18 / 127
11
Chapter 4: Getting Started
Instructions for Installing the IP Telephony System
IP Telephony System
External Calls
For external calls, make sure you have an active Internet connection. Then configure the settings for your Internet
phone service account on the System.
1.
Launch the web browser on the administration computer.
2.
Enter
<
IP address of the System
>/admin/voice/advanced
in the
Address
field (use the static IP address
you previously assigned to the System). Then press the
Enter
key.
3.
The
Voice - Info
screen will appear. Click the
Line 1
tab.
4.
On the
Line 1
screen, enter the settings for your Internet phone service account.
Subscriber Information
User ID
. Enter the user ID (also called the account number) supplied by your ITSP. Do not use any hyphens,
spaces, or other punctuation.
Password
. Enter the case-sensitive password supplied by your ITSP.
Proxy and Registration
Proxy
. Enter the proxy address supplied by your ITSP.
If your ITSP supplied additional settings, enter those as well. Refer to the instructions your ITSP gave you.
5.
Click the
Submit All Changes
button to save your new settings.
6.
The System will reboot itself. Then the Internet phones will reboot themselves.
7.
The
Voice - Info
screen will appear. In the Line 1 Status section, make sure that the Registration Status says,
“Registered.”
You are now ready to make your first external call. Use any phone connected to the System, and dial
9
first when
you make an external call with the default US dial plan.
You can use analog telephones to make external calls; however, you cannot receive calls on any analog
telephones unless you configure the appropriate settings. Refer to the Voice - FXS 1 section of “Chapter 6: Using
the Web-based Utility” for instructions.
Congratulations! Now you can make external calls using the System.
NOTE:
If your Internet Telephony Service Provider
(ITSP) supplied the System, then it may be
pre-configured for you, and you do not need to
change any settings. Refer to the instructions
supplied by your ITSP for more information.
Figure 4-8: Voice - Line 1 Screen
NOTE:
If you cannot make calls with the default
US dial plan, visit
www.linksys.com/kb
for
additional dial plans, or refer to “Appendix C: Dial
Plan and Auto-Attendant Scripting for Advanced
Users” to write your own script.
Page 19 / 127
12
Chapter 4: Getting Started
Receiving and Handling External Phone Calls
IP Telephony System
Receiving and Handling External Phone Calls
To receive external phone calls, you need to know the Direct Inward Dialing (DID) number assigned to you by your
ITSP. Usually this is the same as your user ID, but it can be a different number. Check with your ITSP to find out
what your DID number is.
Then decide which Internet phones will ring when an outside caller calls your DID number. The default is
aa
,
which stands for auto-attendant, an automated system that picks up external calls and plays pre-recorded voice
messages. If you want only the auto-attendant to receive a call, keep the default setting. When the
auto
-
attendant receives a call, it will prompt the caller to dial the appropriate extension.
If you want specific Internet phones to ring when your DID number is called, then refer to “Chapter 6: Using the
Web-based Utility” for instructions about the Contact List setting.
Configuring the Auto-Attendant
By default, the daytime auto-attendant is enabled, so the first message it plays (“If you know your party’s
extension, you may enter it now”) is suitable for business hours. If you want a caller to hear a different greeting
during nighttime (non-business) hours, then refer to “Appendix B: Configuring the Nighttime Auto-Attendant.”
To use the Web-based Utility for additional configuration, refer to “Chapter 6: Using the Web-based
Utility.” To use the Interactive Voice Response Menu, proceed to “Chapter 5: Using the Voice Interactive
Response Menu.”
NOTE:
If you decide to keep traditional phone service, which is also known as Plain Old
Telephone Service (POTS), then you will use the Linksys Analog Telephone Adapter (model
number: SPA3000). For details, refer to the Analog Telephone Adapter’s documentation.
Page 20 / 127
13
Chapter 5: Using the Interactive Voice Response Menu
Overview
IP Telephony System
Chapter 5: Using the Interactive Voice Response Menu
Overview
You may need to manually configure the System by entering the settings provided by your Internet Telephony
Service Provider (ITSP). This chapter explains how to use the Interactive Voice Response Menu to configure the
System’s network settings and record auto-attendant messages. You will use the telephone’s keypad to enter
your commands and select choices, and the System will use voice responses.
For more advanced configuration, refer to “Chapter 6: Using the Web-based Utility.”
Accessing the Interactive Voice Response Menu
1.
Use a telephone connected to the Phone 1 or Phone 2 port of the System. (You can only access the Interactive
Voice Response Menu through an analog telephone, not any of the Internet phones.)
2.
Press
****
(in other words, press the star key four times).
3.
Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound) key or
hang up to exit.”
4.
Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an
option, press the
#
(pound) key. To exit the menu, hang up the telephone.
Using the Interactive Voice Response Menu
While entering a value, such as an IP address, you may exit without entering any changes. Press the
*
(star) key
twice within half a second. Otherwise, the * will be treated as a decimal point or dot.
After entering a value, such as an IP address, press the
#
(pound) key to indicate you have finished your selection.
To save the new setting, press
1
. To review the new setting, press
2
. To re-enter the new setting, press
3
. To
cancel your entry and return to the main menu, press
*
(star).
NOTE:
If your ITSP sent you the System, then it may be pre-configured for you, and you do not
need to change any settings. Refer to the instructions supplied by your ITSP for more
information.

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