EG101
User’s Guide
85
B2.
Warranty Repair
1.
During the first three (3) months of ownership, Inteno Broadband Technology AB will
repair or replace a defective product covered under warranty within twenty-four (24)
hours of receipt of the product. During the fourth (4th) through twelfth (12th) months
of ownership, Inteno Broadband Technology AB will repair or replace a defective
product covered under warranty within ten (10) days of receipt of the product. The
warranty period for the replaced products shall be ninety (90) days or the remainder
of the warranty period of the original unit, whichever is greater. Inteno Broadband
Technology AB will ship surface freight. Expedited freight is at customer’s expense.
2.
The customer must return the defective product to Inteno Broadband Technology AB
within fourteen (14) days after the request for replacement. If the defective product is
not returned within this time period, Inteno Broadband Technology AB will bill the
customer for the product at list price.
B3.
Out-of-Warranty Repair
Inteno Broadband Technology AB will either repair or, at its option, replace a defective
product not covered under warranty within ten (10) working days of its receipt. Repair
charges are available from the Repair Facility upon request. The warranty on a
serviced product is thirty (30) days measured from date of service. Out-of-warranty
repair charges are based upon the prices in effect at the time of return.